Images uploaded not showing on customer portal

Images uploaded not showing on customer portal

Hi,

I have ran into problems with showing the images that user uploaded for the event.

I have a Post Event Report Form with a Event Photos subform created from Image_Upload form.

I have uploaded all the photos from my admin account and simulated a customer portal user to login to see if the images can be seen.

Using instructions here: https://help.zoho.com/portal/en/community/topic/need-help-with-images-in-html-view, the photos are able to be seen in my admin account, when i click Edit (Post Event Report).

However, when I use the customer portal user account, the images can't be seen in Edit (Post Event Report). Only some pictures can be seen in Image Upload Report, while some remain cross out.

https://<customer_portal>.zohocreator.com/<appuser>/<appname>/Image_Upload_Report/510305000000484175
/Image/image-download/1411902088427_1Registration.JPG

It shows the box as a cross. However, when I copy the link to a new window and try again it works fine, and prompt to download images.

At first I thought it is due to my domain mapping and have remove it. Problem still persist. Not sure if it is the SSL certiicate which I am still awaiting zoho tech support on this. 


Would be great if someone can point me in the right direction please.