Import Data by Email

Import Data by Email

Hi, I am trying to import Data via Email using the xxxxxx@forms.zohocreator.com.
I have had it working by sending via my normal email client.
On my website I have various php forms which have the option of sending to various recipients. I have included the xxxxxx@forms.zohocreator.com but the database does not receive the data.

Also I now get a message when using ordinary email of "You are not authorized to add record "

Any ideas what may be going wrong.
NB The data sent via teh web form and the email is exactly the same.

I look forward to hearing from you.