[Important update] : Shopify migrating from REST API to GraphQL API

[Important update] : Shopify migrating from REST API to GraphQL API

Dear Shopify integrated users,

As part of enhancements, Shopify has deprecated the REST API access and all the integrated apps must comply with the new GraphQL API.

Fore more details, visit : https://shopify.dev/docs/api/admin-rest/latest/resources/order#resource-object

To align with this new standard, we are migrating our integration APIs to Shopify’s new GraphQL API. We request you to complete the required migration before September 1, 2026. All Shopify integrated users will be required to add the required scopes listed below, to keep their Shopify integration working as expected.

Adding New Scopes

Additional scope permissions should be enabled for the current authenticator app to read accounts payment and Discounts data. If the below scopes are not enabled, transactions and Discounts information data will not be synced. Follow the below steps to add the required scope.

  1. Navigate to https://admin.shopify.com/store/mufc-2/settings/apps/development
  2. Login with your credentials.
  3. Click Settings.
  4. Navigate to Apps and Sales Channels > Develop Apps.



  5. Choose the App created for Zoho Analytics.
  6. Access the Overview tab and click Admin API Integration.



  7. Enable the below listed scopes to the app and save the settings.
    • read_shopify_payments_accounts
    • read_discounts


Module and Fields Limitations

With this new migration, a few modules and specific fields from certain modules that were previously synced will no longer be included in the sync process in the new build.

Your existing reports will not be deleted, however, data available on these Modules and Fields will not be synced anymore.

Please check the reports listed in the Action required screen (Data sources > Action required)

Below list shows the Modules that will not available in the new GraphQL API.

  • Countries
  • Provinces
  • Discount Entitled Country
  • Discount Prerequisite Saved Searches
  • Abandoned Checkout Line Items Tax Lines
  • Abandoned Checkout Shipping Lines

Below list shows the Fields from certain module that will not be available in the new GraphQL API.

Module

Fields

Customer

Accepts Marketing, Currency,

Product

Published Scope,

Discounts

Allocation Method, Target Type, Target Selection

Collections

Published Scope, Published At,

Order Discount Applications

Code, Description, Discount Allocation ID,

Order

Total Price USD, Number, Checkout Token, Device ID, Processing Method, Client Session Hash, User ID, Total Line Items Price, Token, Reference, Client Accept Language, Total Line Items Price Shop Currency, Total Line Items Presentment Currency, Total Line Items Price Shop Amount, Cart Token, Landing Site Ref, Client User Agent, Total Line Items Presentment Amount, Gateway

Fulfillments

Testcase, Tracking Company, Authorization, Tracking Number, Tracking URL

Product Variants

Fulfillment Service,

Shop

Multi Location Enabled, Eligible For Payments, Has Discounts, Password Enabled, Requires Extra Payments, Primary Locale, Phone, County Taxes, Google Apps Domain, Finances, Pre Launch Enabled

Refunds

User ID,restock

Order Transactions

Device ID, Message, Location ID, User ID, Currency, Source Name,

Collections Products

Position, Sort Value

Abandoned Checkout Line Items Applied Discounts

Description, Created At

Refund Order Adjustments

Kind

Abandoned Checkout Line Items

Fulfillment Service, Is Gift Card, Is Taxable, Requires Shipping, Origin Location ID, Destination Location ID, Weight, Key

Tender Transactions

User ID,

Order Line Items

Product Exists, Weight, Variant Inventory Management

Abandoned Checkouts

Source, Location ID, Source URL, Landing Site, Source Identifier, Closed At, Device ID, User ID, Cart Token, Total Weight, Referring Site, Currency, Source Name, Token, Gateway

Fulfillments Line Items

Product Exists, Weight, Variant Inventory Management

Events

Path, Action, Description, Body,

Customer Address

isDefault

Abandoned Checkout Line Items Tax Lines

Rate, Zone, Compare At, Price, Position, Source, Title

Abandoned Checkout Shipping Lines

Code, Price, Source

If the migration is not completed on or before September 1, 2026, we will perform and automated migration for your setup. Should you have any queries, please reach out to us at support@zohoanalytics.com and we would be happy to assist. We appreciate your cooperation as we make this transition and ensure continued compatibility with Shopify.

Regards,
Jaivin Joy Eapen
Zoho Cares.


    • Sticky Posts

    • What's New in Zoho Analytics - August 2026

      Hello Users! This month puts you in control of how your analytics moves: promote content safely between workspaces with Deployment Management, govern data access and sign-in more precisely, and make your forecasts smarter with external drivers. There's

    • What's New in Zoho Analytics - June 2026

      Hello Users! This month is about meeting your data wherever it lives: reaching it from AI assistants, bringing it in from more sources, and keeping it flowing with less manual effort. Here's what's new across Ask Zia and AI, data import, integrations,

    • What's New in Zoho Analytics - February 2026

      Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,

    • What's New in Zoho Analytics - May 2026

      Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data. We are introducing richer data visualizations, smarter AI-powered

    • What's New in Zoho Analytics - January 2026

      Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you

    • Recent Topics

    • Zoho Bookings Flow Step not Triggering on Appointment booked

      I noticed yesterday that my appointment booked flows were not triggering when we had booked appointments in Zoho Bookings. I checked the trigger and noticed the trigger values updated to be defined to a workspace and service event rather than our whole

    • UCP: Why We Killed the Multi-Portal Mess and Simplified Customer Self-Service

      Let's talk about the multi-portal mess nobody wants to admit that it exists. Your customer needs an invoice from one app, wants a ticket update from another, and has a project waiting in a third, each behind its own login, its own UI, its own "was it

    • Zoho Tables is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Tables is now included as a part of Zoho One suite! As teams grow, managing projects, approvals, inventories, campaign trackers, and operational workflows across multiple spreadsheets become difficult.

    • Zoho Publish is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Publish is now included as part of the Zoho One suite! As businesses grow, managing Google Business Profiles across many locations becomes challenging. Business information needs to stay accurate,

    • 📣 Ask the team behind Zoho SalesIQ: Summer '26 Q&A

      Hi everyone! Following our recent webinars, Summer '26 Release: What's New in Zoho SalesIQ—where we walked you through all the new features, what they do, and how they work—and Driving the AI Evolution: Building Smarter Customer Experiences with Zoho

    • Upcoming update to field values in Zoho Books - Zoho Analytics integration

      Hello Users, We'd like to inform you of an upcoming update to the tax_category values in the Zoho Books integration for Zoho Analytics from October 20, 2026. What's Changing? tax_category field values are being renamed to align with the conventions already

    • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

      We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode

    • Kaizen #259 - Working with Zoho CRM APIs using zoho-crm skill

      In the previous Kaizen, we introduced the zoho-crm skill and discussed how it can work with different CRM developer capabilities. The zoho-crm skill makes it easier to work with Zoho CRM without having to remember every API endpoint, request structure,

    • How can I populate dropdown data with information from another source or app?

      I want to maintain a list of items in another app (say in excel or another database) and sync those as items in a drop down menu, instead of copy pasting to import. Is this kind of a feature available?

    • Zoho Community Digest - September 2026 | Part 1

      Hi everyone, and welcome back! September opens with a strong set of updates. Zoho CRM brings workflow automation down to the subform row level and ships a new SKILL.md for AI-assisted development, Zoho Desk introduces conditional branching with Automation

    • Tip #88 – Manage Incoming Support Requests Efficiently with the Service Queue – 'Insider Insights'

      Hello Zoho Assist Community! Not every team has a dedicated IT department or a fully built-out sysadmin setup. For smaller teams, when something breaks, there's no internal ticket system to log into, no helpdesk queue to route through, and no clear way

    • Delete CRM Portal

      How do I delete portals from my CRM? I created one just to test, it is not in use and is disabled but it's existence is preventing me from marking fields in modules as "required" unless I make it 'read/write' in the portal first. I'd rather just delete

    • Zoho Books | Product updates | July 2026

      Hello users, We’re excited to bring you the latest updates in Zoho Books for July 2026! This month's release introduces Terminal Payments, CMP-08 filing for composition taxpayers, SEPA Credit Transfer support, and Self-Billed Credit Notes and Debit Notes

    • Calendar invites from Contacts not being assigned to Account in CRM

      Hi all It's that time of year again when I try to get calendar and meetings sorted in CRM. I have two way sync enabled. I have the option set to check for customer meeting invitation mail and to add them as meetings. However, whilst those meetings show

    • Kaizen #258 - Getting Started with zoho-crm SKILL.md

      Howdy tech wizards, Welcome to a fresh week of Kaizen. This week, we are taking a look at the zoho-crm SKILL.md, an Agent Skill designed to help AI coding agents work with Zoho CRM’s developer capabilities. What is zoho-crm SKILL.md? The zoho-crm skill

    • Zoho Tables is now live in Australia & New Zealand!

      Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables

    • Dashboard/Component filter by probability

      Hi all Can I request the ability to add a Component or Dashboard filter for Deal Probability? Would be useful to be able to see data of deals more than 60% probable. Olly

    • Stock (on-hand) Items not updated after using Composite items

      Hi there, I created a Composite item (consist of 3 items). After I created the Composite item, I invoiced it and shipped the items. However the actual stock on hand of the 3items didn't change at all. Have you guys encountered this? Thank you Regards,

    • Is there a way to show contact emails in the Account?

      I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

    • Important changes for users with Zoho accounts in the UAE and other Data Centers

      What's changing? Previously, the same email address could be used to create separate Zoho accounts in both the UAE data center and another Zoho data center (such as US, EU, IN, AU, JP, CA, SA or SG). With this change, an email address can be associated

    • Conditional Layouts On Multi Select Field

      How we can use Conditional Layouts On Multi Select Field field? Please help. Moderation update: Multi-select picklist fields are now supported in Layout Rules. Additionally, Layout Rules is now available in the Professional Edition. These updates have

    • Zoho Marketing Automation WhatsApp Campaign Import Sync for Zoho Analytics

      WhatsApp is a critical channel in modern marketing, yet WhatsApp Campaign metrics from Zoho Marketing Automation currently cannot be natively imported into Zoho Analytics via the default advanced analytics connector. Integrating this into the standard

    • merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory

      HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .

    • Delug script

      I have been looking at auto-update a amount (home currency) field from another module. Zoho native multicurrency was used in the other module (we have 4 here). Custom script was input with no error, but the field was not updated on trigger. Script as

    • Is there a CRM Deluge function available to convert an RTF (rich text field) to plain text (with no formatting tags)?

      I know that we can run reports so that RTF fields can either show as plain text or the text or the text with the formatting fields included (which is wonderful, btw, as it helps me adjust tags when I need to troubleshoot and just see what I need to see

    • 【Zoholics Japan 2026】ITreview 口コミ投稿キャンペーンを実施します！

      ユーザーの皆さま、こんにちは！ 2026年9月25日（金）開催の「Zoholics Japan 2026」会場にて、 Zoho CRM・Zoho Workplace・Zoho Mail を対象とした「ITreview 口コミ投稿キャンペーン」を実施します！ Zoholics にご来場いただく皆さま、ぜひこの機会に普段お使いの Zoho 製品について、率直なご感想をお聞かせください。 【キャンペーン内容】 対象製品： ・Zoho CRM ・Zoho Workplace ・Zoho Mail キャンペーン実施時間：

    • Contact removed when picking ticket template.

      hi new to Desk rolling out to company, replacing Freshdesk. Is there way to keep the in context contact when selecting a template? When you choose a template you lose the contact!

    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

    • Global Sets for Multi-Select pick lists

      When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

    • Bank Transaction Rules Link Under Each Bank Account

      Hello, can you'll move the "transaction rules" button or link back under each bank account? It is now on Bank Overview, if I am working on a specific bank account, I don't want to go out to overview to check the rules. That button displays rules for all

    • Nested notebooks

      Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.

    • Zia Agents looks promising, but I still cannot deploy my first agent or connect WhatsApp after weeks of support tickets

      Hi Everyone, I am posting here because I am stuck and need practical help from someone who has successfully deployed a Zia Agent with WhatsApp. Zia Agents looks like a very promising product. I have watched the platform expand quickly, and I have noticed

    • Zoho CRM

      Cuándo voy a adjuntar un archivo .pdf en un registro en el campo Archivo obtengo el siguiente error:

    • Implement Meeting Polls in Zoho Bookings

      Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability

    • Recording Salaries and wages in zoho books with bank fees

      Hello Community, I am posting this questions to understand the best way to record the salary and payroll expenses in zoho books. The way it works here, For example if I have 3 employees and each employee salary is lets say $1000. I usually use the bank

    • [BUG] WebTabs in ZohoCRM now have a spurious "\" displayed along with some additional HTML Head code included

      An example of the issue can be seen below:

    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

    • Scheduled import

      The tutorial shows a scheduled import option but this option doesn't appear to be available when using Zoho DB.

    • #4 Choosing How My Invoice Should Look

      Day 4: Meera had the basics sorted. Her business name was there, the address looked right, and her logo finally appeared where it should. But the invoice still did not quite look like hers. Her old studio used invoices that were clean, tightly laid out,

    • Transaction rules for "Owner's Contribution" ?

      I have a bank account where a lot of the deposits are "Owner's Contributions" (i.e., the business owner investing money in the company). Is it possible to create a Transaction Rule to automatically recognize these? They all have the same verbiage from

    • Next Page