Introducing the all-new Zoho Survey

Introducing the all-new Zoho Survey

The wait is over! With its latest release, Zoho Survey is now bigger and better . A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  
​

Highlights

  • UI updates
    • Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions and pages with just a single click.
    • New feature updates in Questions: You can now drag and drop questions into the survey builder, making it easier to add them. Questions have also been optimized with responsive design that will render well on mobile phones.
    • The new Dashboard: Find all the information regarding a particular survey, all in one place. You can also find quick access links to various functionalities of the survey from the dashboard.
    • More translation options: We've added more languages to the translation feature, bringing Survey's new total to 74.
    • Enhanced theme editor: Style themes your way—be it changing its opacity or correcting its shape. There are tons of effects and color schemes to choose from, and it's now possible to set the RGB values for yourself to find the exact color patterns you need. You can also create customized headers, footers, and background patterns and images to suit your brand and style.
    • Redesigned Reports: With better use of colors, the new Reports UI is a treat for the eyes. On top of customizable reports, we've added options like mean, median, mode, standard deviation, and variance to reports.
  • Buy responses
    • Find your audience: Buy Responses is a completely new feature that helps you connect with qualifying respondents.
    • Disqualification logic: Set survey disqualification logic to identify respondents who fit your specific criteria.
  • Distribute surveys with email
    • Distribute surveys and track responses: Yet another new feature that helps you distribute surveys, you can now use your email lists from within Zoho Survey, without having to switch tabs. Easily track responses and see how many respondents opened your invite, how many have yet to, if any emails have been bounced, or if someone unsubscribed to your invite.
  • Trigger Function
    • Write code in Deluge: Zoho Survey has been integrated with Deluge, an online scripting language. This will help you add functions and logic to your survey more easily than ever before.
  • Zoho Sheet integration
    • Responses to spreadsheet: The much-awaited Zoho Sheet integration also comes with this release. Now you can push responses from your survey into a spreadsheet as your respondents submit their responses.
  • Zoho Survey mobile app

The new version of Zoho Survey is live and ready to use! The existing users can click the Try New Version link to switch to the new UI. However, the new UI is not available in CRM Plus and Zoho One.

​ We'd love to hear from you, so take a look at it and let us know your thoughts at support@zohosurvey.com.


    • Sticky Posts

    • Introducing the all-new Zoho Survey

      The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  ​ Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions

    • Recent Topics

    • Can't connect to POP and SMTP over VPN

      I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).

    • Multiple Cover Letters

      We are using the staffing firm edition of Recruit and we have noticed that candidates cannot add more than one cover letter. This is a problem as they might be applying for multiple jobs on our career site and when we submit their application to a client,

    • Introducing Record Category in CRM: Group options to see record status at a glance.

      Release update: Currently available for CN, JP, and AU DCs (all paid editions). It will be made available to other DCs by mid-March. Hello everyone, We are pleased to introduce Record Category in Zoho CRM - a new capability where the user can get an overview

    • 553 Relaying disallowed. Invalid Domain - gzkcompany.ro

      Hi there, Can you please assist me in getting the right domain settings? I just renewed my domain subscription, after expired and i got error: 553 Relaying disallowed. Invalid Domain - gzkcompany.ro Zoho mail can receive emails, but its impossible to

    • Not able to receive emails for a while

      I am not able to receive emails for a while now.

    • Confirmation requested: eligibility and process to downgrade to Forever Free — tenant bigbanghawking.com

      Thank you for your reply. I am testing Zoho Mail from Brazil with the tenant bigbanghawking.com (endpoint: mail.zoho.com) and we are currently on the Premium trial that expires 21/01/2026. Before deciding whether to pay or cancel, I need written confirmation

    • Create Tasklist with Tasklist Template using API v3

      In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to

    • Zoho API v2.0 - get ALL users from ALL projects

      Hello,        I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first.       Same thing with projects. If i want to get all projects, I would need to get all portals first.        The problem with this aproach is that it consumes a lot of time and resources.             I want to ask if there is another way of getting

    • [Webinar] Solving business challenges by transitioning to Zoho Writer from legacy tools

      Moving to Zoho Writer is a great way to consolidate your business tools and become more agile. With multiple accessibility modes, no-code automation, and extensive integration with business apps and content platforms, Zoho Writer helps solve your organization's

    • الموقع لا يقوم بالسداد

      السلام عليكم ورحمة الله وبركاته وبعد من أمس وانا احاول السداد للدومين YELLOWLIGHT ولا اتمكن من السداد اقوم بتعبئة جميع البيانات ولكن دون جدوى يطلع لى حدث خطأ ما

    • New in Office Integrator: Enhanced document navigation with captions and cross references

      Hi users, We're pleased to introduce captions, table of tables and figures, and cross-references in the document editor in Zoho Office Integrator. This allows you to structure documents efficiently and simplify document navigation for your readers from

    • Where Do I set 24h time format in Cliq?

      Where Do I set 24h time format? Thanks

    • 🎉 ¡Seguimos trayendo novedades a Español Zoho Community! 🎉 Confirmada la agenda y ubicación para los Workshops Certificados

      Si todavía no te has hecho con tu entrada para nuestros Workshops Certificados del próximo 26 y 27 de marzo o, por el contrario, estabas esperando que confirmáramos dónde los celebraremos, ¡este post es para ti! 📍¿Dónde nos vemos?📍 Nuestros Workshops

    • User is already present in another account error in assigning users to marketing automation

      Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?

    • How do I get complete email addresses to show?

      I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showing

    • What's New in Zoho POS - January 2026

      Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how January went. Sort and resolve conflicts Conflicts are issues that may arise when registers and

    • Removing Tables from HTML Inventory Templates - headers, footers and page number tags only?

      I'm a bit confused by the update that is coming to HTML Inventory Templates https://help.zoho.com/portal/en/kb/crm-nextgen/customize-crm-account/customizing-templates/articles/nextgen-update-your-html-inventory-templates-for-pdf-generator-upgrade It says

    • Outlook is blocking incoming mail

      Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks

    • Not receiving email from customers and suppliers

      I am getting error . most of the customers tell me not able to send me email please check i have attached screenshot

    • Create user

      Hello I want to create user, but i get this error Unusual activity detected from this IP. Please try again after some time.

    • File emails in Shared email folder

      Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,

    • Consolidated report for multi-organisation

      I'm hoping to see this feature to be available but couldn't locate in anywhere in the trial version. Is this supported? The main aim to go to ERP is to have visibility of the multi-organisation in once place. I'm hopeful for this.

    • Integrating Zoho Suite and apps more with Linux

      I just got introduced with Zoho just couple of months ago, and I've already planned to contribute to it, even though it's not an open-source software. Still I have found it's potential to beat the tech giants and still being respective towards data privacy

    • How to Switch from Outlook for Mac to Outlook for Windows

      The most often used file formats for users to manage crucial data are OLM and PST files. PST files keep a copy of data on the configured system from Outlook, while the OLM file contains the Mac Outlook data items, which are only accessible with Outlook

    • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

      Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything

    • Name autocomplete

      Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is

    • Are custom portals accessible on the Zoho learn smartphone app?

      In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks

    • How to increase my Zoho sign limit.

      I cannot send a document/contract for signature. Zoho sign says I reached my monthly limit. May I know how to fix this please? Thanks! 

    • Can not add m365 outlook account to zohomail.

      I am attempting to use zoho mail as an imap client to add my outlook.com m365 account. In the m365 exchange admin center i have made sure the imap is enabled. In zoho mail i go to settings, mail accounts, add account, add imap account, i select "outlook",

    • Unable to attach Work Order / Service Appointment PDF to Email Notifications (Zoho FSM)

      I’m trying to include the Work Order PDF or Service Appointment PDF as an attachment in Email Notifications (automation/notification templates), but I don’t see any option to attach these generated PDFs. Is this currently supported in Zoho FSM? If not,

    • local file csv import problem

      The issue occurs when I upload a CSV file via Databridge. In the preview, everything looks correct — the values are in the proper columns. However, after clicking Import, the first column becomes empty, and the values from that column appear in a new

    • Función Deshacer y Rehacer

      Hola. Soy un reciente usuario de Zoho Notebook que he migrado desde Evernote. He encontrado en falta una función que considero muy importante: un botón para "deshacer". Es frustrante cuando se borra un parte del texto o un archivo de una nota, generalmente

    • Tip #59- Technician Console: Exploring View option- 'Insider Insights'

      Hello Zoho Assist Community! Ever wondered how technicians adapt quickly during a live support session? Imagine a customer reaching out with an issue that’s disrupting their work. The technician starts a remote session and begins troubleshooting right

    • MRP or Manufacturing Module for Zoho

      We have been searching for options for a production planning or MRP that will integrate with Zoho.   Zoho Creator is pushed as a platform that can have an MRP built from scratch but we would like to find more of an out of the box solution and modify it to fit our needs.  Are there any recommendations? Would Zoho consider creating a custom solution in Creator to support this need?

    • encountering an error when attempting to associate an email with a Deal using the Zoho CRM extension in Zoho Mail.

      When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.

    • Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

      Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

    • Can I add Conditional merge tags on my Templates?

      Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter

    • Zoho mail account ownership transfer

      We recently took over another company and have assumed responsibility for its Zoho account, including Zoho Mail and all related services. We would like to formally transfer ownership of this account to our organization. Could you please outline the complete

    • Email Authentication is Failing

      I'm trying to setup gitlab with email authentication. I used the following configs picked up from: https://docs.gitlab.com/omnibus/settings/smtp/ gitlab_rails['smtp_enable'] = true gitlab_rails['smtp_address'] = "smtp.zoho.com" gitlab_rails['smtp_port']

    • DMARC reports for mail I didn't send: how to deal with?

      I know the enthusiastic amateur's bare minimum about e-mail; am able to set up a Thunderbird account and know the basic acronyms. I have a Zoho Mail account connected to my domain, and have set up SPF, DMARC and DKIM successfully according to Zoho's instruction

    • Next Page