Hello Zoho Support Team,

I’m integrating the Zoho CRM JavaScript SDK v8.0 and I’m getting the error below when running your official sample. I tested directly from:
https://github.com/zoho/zohocrm-javascript-sdk-8.0/blob/main/samples/create_records_sample/create_records.js

Console error:

Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'getCacheStore')
    at getFieldsInfo (zohocrmsdk-8-0.js:1)
    at async getFieldsInfo (zohocrmsdk-8-0.js:1)
    at getFields (zohocrmsdk-8-0.js:1)
    at createRecords (zohocrmsdk-8-0.js:1)
    at createRecords (zoho.js:322)
    at s.onload (zoho.js:28)
    at injectZoho (zoho.js:13)
    at eval (zoho.js:265)
    at eval (vue-router.mjs:3470)
    at runWithContext (runtime-core.esm-bundler.js:339)

Expected behavior:
Following the sample flow (auth → fetch fields → create record) should successfully create a record.

Actual behavior:
When I trigger the sample call, a TypeError is thrown inside the SDK indicating getCacheStore is undefined, and the flow stops.

Sample used:
create_records_sample/create_records.js (used as-is with minimal wiring into my app)

Additional notes/observations:

• The stack trace shows Vue 3 (vue-router) frames; the project runs inside a Vue 3 SPA.

• The error occurs along the getFieldsInfo → getFields → createRecords chain, as if the SDK’s internal cache/store hasn’t been initialized before access.

• I followed the sample’s ZOHO.CRM init/auth steps. If an explicit cache/store configuration is required in v8, could you please clarify the correct setup?

I’d appreciate guidance on how to resolve this. I can provide more details if needed (see environment below).

Environment:

• SDK: zohocrm-javascript-sdk 8.0

• Framework: Vue 3

• Browser: Chrome (latest)

• Runtime: Browser (SPA)

Thanks!

—
Omer Yuce