lead convert between modules

lead convert between modules

Hello,

The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM.

Under normal circumstances, all fields filled in the Patients module were being transferred to the Leads module without any issue. However, it has recently been identified that two fields are not being transferred:

  • DR. (Picklist)

  • Language (Picklist)

Both fields exist in the Patients and Leads modules, and their picklist options are identical. In addition, no changes have been made in the CRM or in the relevant modules.

Therefore, it is considered that this workflow has stopped functioning properly due to an issue either on the Zapier side or with the CRM integration. If anyone has information regarding this matter, please let me know.