I am trying to work out a problem I am having with LEAD MAPPING.
When you are in the LEAD the boxed *required FIRST NAME & LAST NAME transfer once converted to an ACCOUNT are moved to the top of the page in an un-editable area.
The biggest deal I am having is that I still need that name displayed on the page for the the ACCOUNT, CONTACT, & POTENTIAL. I was thinking this would be done via the LOOKUP field but I honestly haven't figured out how to use them yet.
Am I headed in the right direction on this? What am I doing wrong?