Multiple email addresses

Multiple email addresses

Multiple email addresses:

I understand there is the ability to add an additional email field to a contact, but the functionality here needs to be drastically revised. Currently, this second email address does not log under the contact email history, nor is it available as a send address when using the Send Mail button within CRM.

We recently migrated from GoldMine. I hate GoldMine, but there is one thing they did well: Email. I suggest copying them. Change the email field to an editable picklist, this is much more user friendly than having to add an entirely new field to every contact record because one person has 2, 3,.. n, email addresses. If the email is currently associated to the contact, then all email communication from that address should also be associated to the contact. This will also solve the problem of losing email histories if a contact changes their email address, as you'll no longer have to replace the address.

I don't know about everyone else, but this is a major issue for us.
Thanks -

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