No email action if update form via email

No email action if update form via email

Ive created a form and plan to upload data to the form via email

I've successfully uploaded data to the form using this method

The second phase of the form action is to send an email

This action works properly when form data is submitted in zoho

The error is that the on submit email action is NOT executing for emails when form data is submitted by email

The various lookup fields i'm using may be part of the problem, but I would like detailed assistance with finding the error

Is there a different action needed to execute an email when data is submitted by email versus manual entered into the zoho form?