Not easily getting into form

Not easily getting into form

When someone goes to our form, www.ElevatingYourBusiness.com/b/Explore.html , it asks that they sign in before they complete the form.  I don't want that to happen.
I want them to see the form, fill it out, and submit it to me.
I don't want any more notes from people like this as it shows that I'm not interested in customer service.
Here is a  recent one complant about the sign in:   I tried to use my gmail account, as it suggested below the login area. It allowed me to login, but then said I didnt have access with that account. Not sure if Im doing something wrong, but I cant seem to figure it out...