Not Receiving Emails From Zoho (Invites, Password Resets etc.)

Not Receiving Emails From Zoho (Invites, Password Resets etc.)

Hi

We are not able to receive any Zoho originated emails to our ourdomain.com mailboxes.

We have contacted our mail providers and they are not receiving any connection attempts from transmail.net hosts.

Could you please trace the outgoing emails and check if there are any bounce-backs (Non Delivery Reports) coming back to Zoho.

We are sending from accounts@ourdomain.com and have sent a few tests in the form of user invites and password resets.

The emails were destined for tba@ourdomain.com and tba2@ourdomain.com.

I can provide the email addresses and domain details to Zoho Support in private.