Zoho RPA est une plateforme d'automatisation des processus robotiques conçue pour accélérer et simplifier vos workflows. Elle permet de connecter facilement vos applications cloud à vos systèmes existants, même ceux qui ne disposent pas d’API, afin d’automatiser les tâches manuelles et répétitives. Résultat : vos équipes peuvent se concentrer sur des missions à plus forte valeur ajoutée.
Au cœur de Zoho RPA, on trouve les "flows" – des processus automatisés composés d’un déclencheur (trigger) et d’une ou plusieurs actions. Par exemple, vous pouvez créer un flow qui s’exécute chaque jour : il récupère les données de votre application de gestion de stock, les insère dans un fichier Excel, puis vous l’envoie par email. Tout cela, sans aucune intervention humaine. La plateforme est no-code, ce qui signifie que vous n’avez pas besoin de compétences en programmation. Il suffit de glisser-déposer des éléments pour créer vos automatisations en quelques clics. En bref : Zoho RPA vous aide à automatiser intelligemment sans complexité technique.
Ce que peut faire Zoho RPA
- Automatisation des applications Windows - Zoho RPA permet d’automatiser les applications Windows. Le robot peut effectuer des clics, saisir du texte ou encore extraire des données depuis des fenêtres Windows, exécutant ainsi les tâches avec une précision et une rapidité remarquables.
- Automatisation web - Avec Zoho RPA, vous pouvez automatiser des tâches dans les navigateurs web. En enregistrant vos interactions (clics, saisies de texte, etc.), l’outil les transforme en une séquence d’actions que vous pouvez intégrer dans vos workflows.
- Automatisation de Microsoft Excel - Zoho RPA offre un ensemble complet d’actions pour Excel. Vous pouvez lire des données depuis des feuilles de calcul, en saisir de nouvelles ou encore créer des feuilles. L’un de ses avantages clés est sa capacité à transférer facilement ces données vers des applications cloud, réduisant ainsi les saisies manuelles.
- Automatisation des fichiers et dossiers - Grâce à Zoho RPA, vous pouvez gérer vos fichiers et dossiers de manière automatisée : création de dossiers, copie ou déplacement de fichiers/dossiers, récupération de fichiers depuis un dossier, etc.
- Enregistreur RPA - Zoho RPA dispose d’un enregistreur performant pour Windows et le web. Il enregistre vos interactions (clics, saisies de texte…) et les convertit en actions pour générer automatiquement des flux de travail, sans avoir besoin de faire glisser les tâches manuellement. Vous pouvez facilement modifier ou supprimer des actions, voire réenregistrer certaines étapes si nécessaire.
- Intégration avec les applications cloud - La plateforme est compatible avec plus de 800 applications cloud, facilitant ainsi l’intégration de vos processus automatisés à votre écosystème numérique.
- Déclencheurs de flux RPA - Les flux peuvent être déclenchés via un appel webhook provenant d’un service tiers, planifiés pour s’exécuter à une heure ou une fréquence définie, ou encore être lancés à partir d’un événement sur le poste de travail. Plusieurs déclencheurs sont disponibles : raccourcis clavier, lancement ou fin d’un processus Windows, ou encore événements sur des fichiers/dossiers (comme la création d’un nouveau fichier).
- Fonctions personnalisées avec Deluge - Vous pouvez écrire votre propre logique métier grâce aux fonctions personnalisées, en utilisant le langage propriétaire Deluge.
Grande nouveauté : Zoho RPA évolue
Que vous utilisiez Windows, macOS ou Linux, votre outil d’automatisation s’adapte à votre environnement et monte en puissance. Voici ce que vous pouvez attendre de cette mise à jour :
Zoho RPA est désormais intégré à Zoho One
Cela signifie que vous pouvez automatiser tous vos flux de travail, directement depuis l’environnement Zoho. Que ce soit pour traiter des commandes clients dans Zoho CRM ou classer automatiquement des pièces jointes dans Zoho Mail, tout devient plus simple.
Voici ce que vous y gagnez :
- Une communication fluide entre vos apps Zoho et outils internes, même sans API
- Un outil d’enregistrement sans code pour capturer vos processus métier
- Un tableau de bord unique pour tout gérer : bots, statuts, performances
Utilisateurs Windows : OCR optimisé + meilleure gestion des PDF
Pour les utilisateurs Windows, Zoho RPA bénéficie d’une mise à jour majeure avec l’intégration native de l’OCR (reconnaissance optique de caractères) et de fonctions avancées d’automatisation des PDF.
Parmi les nouveautés :
- Lecture et extraction de données à partir de factures, reçus ou formulaires numérisés
- Automatisation des flux de validation, de classement et d’archivage de documents
- Conversion de texte scanné en données exploitables, en toute simplicité
C’est une avancée décisive pour des secteurs comme la finance la logistique, où la gestion documentaire fait partie du quotidien. Voici un exemple:
Traitement automatisé des factures avec OCR
- Problématique
- Une enseigne de distribution reçoit chaque mois des centaines de factures numérisées et saisit manuellement les données dans Zoho Books.
- Solution
- Un bot Zoho RPA surveille en continu un dossier pour détecter de nouveaux fichiers PDF.
- À chaque nouveau document, il utilise l’OCR pour extraire le numéro de facture, la date et le montant.
- Il vérifie ensuite ces informations en les comparant aux bons de commande ouverts dans Zoho Books.
- Enfin, il enregistre la facture dans Zoho WorkDrive et met à jour automatiquement l’enregistrement correspondant dans Zoho Books.
Utilisateurs Mac et Linux : l’automatisation web est désormais disponible !
Les utilisateurs Mac et Linux peuvent désormais profiter d’une automatisation web complète grâce à Zoho RPA.
Ce que ça change
- Automatisation des tâches courantes dans le navigateur : remplissage de formulaires, extraction de données, tests web.
- Compatibilité étendue avec les navigateurs Ulaa, Chrome, Edge et Firefox.
- Bots capables de fonctionner sans accroc sur toutes vos sessions de navigation.
Quel que soit votre système d’exploitation, donnez vie à vos processus web sans changer d’outil ni de plateforme. Voyons ensemble un nouvel exemple d’utilisation :
Récupération automatisée de prospects depuis des portails web
- Problématique
- L’équipe commerciale SaaS B2B saisit manuellement les prospects provenant d’une plateforme tierce dans Zoho CRM.
- Solution proposée
- Le bot Zoho RPA se connecte quotidiennement au portail.
- Extrait les nouveaux leads et formulaires.
- Puis crée automatiquement les prospects dans Zoho CRM et envoie une notification à l’équipe de vente via Zoho Cliq.
Cette innovation marque un tournant majeur dans la mission de Zoho : rendre l’automatisation accessible à tous les utilisateurs d’entreprise.
L'équip Zoho France !
Recent Topics
Automatically Update Form Attachment Service with Newly added Fields
Hi, When I have a Form Setup and connected to a 3rd Party Service such as OneDrive for Form Attachments, when I later add a new Upload Field I have to remove and redo the entire 3rd Party Setup from scratch. This needs to be improved, such as when new
Facing Issues with Sites Mobile font sizes
my page renediaz.com is facing issues mobile view, when i try to lower font sizes in home page, instead of changing the size, it changes the line space
Analytics : How to share to an external client ?
We have a use case where a client wants a portal so that several of his users can view dashboards that we have created for them in Zoho Analytics. They are not part of our company or Zoho One account. The clients want the ability to have user specific,
Payroll and BAS ( Australian tax report format )
Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin
Zoho Desk API - Send Reply to CUSTOMERPORTAL
Hello! I'll try to send a reply to Customer Portal, But the response is 500 (INTERNAL_SERVER_ERROR in service response). {"Error":"{\"errorCode\":\"INTERNAL_SERVER_ERROR\",\"message\":\"An internal server error occurred while performing this operation.\"}"}
Python - code studio
Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
Dheeraj Sudan and Meenu Hinduja-How do I customize Zoho apps to suit my needs?
Hi Everyone, I'm Meenu Hinduja and my husband Dheeraj Sudan, run a business. I’m looking to tweak a few things to fit my needs, and I’d love to hear what customizations others have done. Any tips or examples would be super helpful! Regards Dheeraj Sudan
From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View
Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
Zoho Books Payroll
How am I supposed to do payroll and pay my employees with Zoho Books? I think it's pretty strange that an accounting software doesn't have the ability to perform one of the most common functions in business; paying your employees. Am I missing something,
Layout Rules Don't Apply To Blueprints
Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
validation rules doesn't work in Blueprint when it is validated using function?
I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
Sort Legend & stacked bar chart by value
I'd love to see an option added to sort the legend of graphs by the value that is being represented. This way the items with the largest value in the graph are displayed top down in the legend. For example, let's say I have a large sales team and I create
Is It Possible to Convert a Custom Module to a Quote?
I recently created a custom module in our CRM environment for RFQs so that our sales team can submit quote requests directly in Zoho rather than by email/phone. This allows for a cleaner overall process, minimizing potential errors and potentially encouraging
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
How can Data Enrichment be automatically triggered when a new Lead is created in Zoho CRM?
Hi, I have a pipeline where a Lead is created automatically through the Zoho API and I've been trying to look for a way to automatically apply Data Enrichment on this created lead. 1) I did not find any way to do this through the Zoho API; it seems like
Client Side Scripts for Meetings Module
Will zoho please add client side scripting support to the meetings module? Our workflow requires most meeting details have a specific format to work with other software we have. So we rely on a custom function to auto fill certain things. We currently
Proposal: Actionable API Error Messages to Reduce Support Ticket Volume
I've encountered a long-standing frustration with how Zoho Creator's API communicates errors to developers, and I'm hoping the Zoho team can address this in a future update. This issue has persisted for over 9 years based on community discussions, and
Zoho CRM - Option to create Follow-Up Task
When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
Dynamic Field Folders in OneDrive
Hi, With the 2 options today we have either a Dynamic Parent Folder and lots of attachments all in that one folder with only the ability to set the file name (Which is also not incremented so if I upload 5 photos to one field they are all named the same
Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option
Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
File Conversion from PDF to JPG/PNG
Hi, I have a question did anyone every tried using custom function to convert a PDF file to JPG/PNG format? Any possibility by using the custom function to achieve this within zoho apps. I do know there are many third parties API provide this with
Allocating inventory to specific SO's
Is there a way that allocate inventory to a specific sales order? For example, let's say we have 90 items in stock. Customer 1 orders 100 items. This allocates all 90 items to their order, and they have a back order for the remaining 10 items which could
Cliq iOS can't see shared screen
Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
Pull cells from one sheet onto another
Hello all! I have created an ingredients database where i have pricing and information and i want to pull from that database into a recipe calculator. I want it to pull based on what ingredient I choose. The ingredients database has an idea and i want
Closing the Loop: Why Lookup Asymmetry is Harming Data Integrity in Creator
TL;DR: Lookup fields allow users to add new related records inline via the "+" icon, but there's no equivalent ability to edit an existing related record without navigating away and losing form context. Adding a native "Edit" icon—with automatic User
Add the ability to Hide Pages in Page Rules
Hi, We have Field Rules to show and hide fields and we have page Rules, but we can't hide a page in Page Rules so it isn't completed before the previous page (And then have the Deny Rules to prevent submitting without both pages completed), we can only
Enable Free External Collaboration on Notecards in Zoho Notebook
Hi Zoho Notebook Team, I would like to suggest a feature enhancement regarding external collaboration in Zoho Notebook. Currently, we can share notes with external users, and they are able to view the content without any issue. However, when these external
using the Client script on the load of the form if service no is empty means then i want to make issue relate to is Service
using the Client script on the load of the form if service no is empty means then i want to make issue relate to field is Service if Purchae no is empty means then i want to make issue relate to is Purchase
Changes to the send mail Deluge task in Zoho CRM
Hello everyone, At Zoho, we continuously enhance our security measures to ensure a safer experience for all users. As part of our ongoing security enhancements, we're making an important update on using the send mail Deluge task in Zoho CRM. What's changing?
Work Order wont mark as Completed
I have a couple of work orders that won't mark as completed even when I've marked the Service Appointments as completed fully.
Item name special charaters <>
Im trying to input speical characters such as < and > into item name and item description but comes up with following error: Invalid value passed for Item Name and Invalid value passed for Item Description How do i allow speical characters?
Zoho Analytics Dashboard - How to hide the user filter
I am using the same dashboard template across different external clients and applying a user filter to the data by site URL. How can I hide the user filter in View Mode so the external client won't see the list of other clients in the drop-down menu?
Customer Parent Account or Sub-Customer Account
Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, they
Cannot get code to work with v2.mergeAndStore!
Please can someone help me pass subform items into a repeating mail merge table row using v2.mergeAndStore? I have a mail merge template created in Writer and stored in Workdrive. This template is referenced by a custom CRM function which merges all of
Kaizen #229: Email-Deal Associations in Zoho CRM
Hi All, Welcome back to another week of Kaizen! Emails are a core channel for customer communication in any CRM system. In Zoho CRM, emails can be associated with records across multiple modules. In this post, we will focus on email associations with
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Action Required: Update Microsoft SQL Server Security Settings Before February 2026
Dear Users, We recently deployed security updates in Zoho Analytics that inadvertently caused connection failures for a few customers using Microsoft (MS) SQL Server hosted on older Windows versions (Windows Server 2012, 2012 R2, and 2014). To restore
Contacts limit in basic vs standard - what counts? Are customers contacts?
I’ve been using books for a number years for my small business. I only ever work with 20 clients at any given time. I do purchase services from a number of vendors to run my business, so there are some comtacts there too. I used to use the basic package,
Saving issue
First problem I opened a MS word file in writer. after the work is done, it does not save instantly, I waited for like 10min and it still did not save. second problem When I save a file, then file gets saved as another copy. I just did save, not save
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Next Page