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• Zoho Mail POP & IMAP Server Details

  Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

• Important update on Group Management | Zoho Mail

  Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

• Mastering email etiquette and best practices to follow in Zoho Mail

  Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

• 📣 📣 ZUG Meetups India - Explore Hybrid Workspaces using Zoho Workplace - Meet and Learn! 🧑🏽‍💻🧑🏽‍💻

  We are excited to announce the User Community initiative to meet you all in person and help you explore the need of the hour - Hybrid Workspaces using Zoho Workplace. We aim to help you to setup your Digital Workplace effectively so that your employees

• Announcing Zoho Mail - Inactive user Policy

  Dear Zoho Mail users, Thanks to all of you for your continuous support.  We have recently started implementing the Inactive User Policy, for Zoho Mail.  A user is considered as inactive, if the user has not logged in to the Zoho mail account for a period of more than 120 days. The login through POP, IMAP and Active Sync are all taken into account for tracking the period of inactivity.  Whoever received the communication need not panic, as we have just communicated our policy to all the users.  To

• Recent Topics

• Building a form with Categories and multiple sub-categories

  Hello, I am completely new to Zoho and the Deluge programming language. I would like to build an easy way to lookup a set of previous orders from my order tracking sheet. What I have done so far is import my Excel order list into Zoho so it shows all

• Zoho IP blocked by SpamCop 136.143.188.16

  Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blolced by SpamCop.net Please help on this. RROR CODE :550 - spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.16. -

• Can't sign in to Zoho using Google account

  Just checking if anyone else has an issue signing into Zoho with a Google account at the moment? (Have tried Zoho Books in the app on mobile and Chrome and Firefox on Windows 10 - doesn't work for the forums either). Error message appears as attache

• unable to send message email outgoing blocked 554.5.1.8

  Hi good day to you, After migrating to a new hosting, I cannot send outgoing email, with an error message as below : unable to send message email outgoing blocked 554.5.1.8 Please kindly unblock my account, as I am in a rush to use it to work & communicate

• Zoho CRM - COQL query failing with no reason

  Hi I'm trying to execute a COQL query but it's returning an error. Unfortunately I cannot understand where I'm wrong The query is the following;: URL: POST https://www.zohoapis.com/crm/v2.1/coql Body: { "select_query": "select id,Adjustment,Billing_City,Billing_Code,Billing_State,Billing_Street,Buyer_PO_Number,Delivery_Date,Delivery_Method,Due_Date,Grand_Total,Invoice_

• SMTP Authentication error with django backend

  Hello I have e zoho mail id info@mindbrewers.in But when i use it for smtp it gives 535 authentication error in django website . EMAIL_USE_SSL = False EMAIL_USE_TLS = True EMAIL_HOST = "smtp.zoho.com" EMAIL_PORT = 587 EMAIL_HOST_USER = "info@mindbrewers.in"

• Separate Triggers and Enhanced Information for Zoho One Departments and Groups in Zoho Flow

  Dear Zoho Flow Team, I hope this message finds you well. Currently, there seems to be a mix-up between zoho one departments and groups in Zoho Flow, which causes some challenges in handling triggers effectively. For instance, when using the "User added

• Zoho Mail Search Engine Sucks

  Hello There! I really like all the features of Zoho Mail and I believe is way better than Gmail except for the Search Function. I believe Zoho Mail has a very poor search function, if you misspelled a word in the search box, Zoho Mail won't display any

• No recibo correo en en mi bandeja de entrada

  Hola, no puedo recibir correos en mi bandeja, tengo una pagina web y puse el correo en un formulario y cuando meto los datos y los envio no me llegan , pero si pongo otra ya sea gmail, outlook si los recibo, tiene que ver con mis dns?

• The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

  Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery

• desbloquear cuenta

  Buenos dias  Cordial saludo Tengo una cuenta libre en zoho mail asociado a un dominio, pero uno de los usuarios se bloquea el correo porque dice que ha excedido el límite de correo, por favor podrian desbloquearla y como hago para que esta persona debe enviar sus correos sin ningun probleama. Gracias de antemano

• Zoho SMTP IP Addresses

  We are using Zoho Mail for a domain and need to whitelist some STMP IP from your service for a redirection. You can provide IP address list for Zohomail SMTP servers?

• no me llegan los correos a Zoho mail

  No puedo recibir correos pero sí enviarlos, ya hice la modificación de MX y la verificación de teléfonos, qué es lo que ocurre? gracias

• Emails being duplicated in sent items folder

  Since this morning, emails I send are appearing in my sent items twice (it wasn't happening before this morning) This appears to be a bug with zoho mail ... I can't see any other reason why they would appear twice.

• Restrict SalesIQ Account Notifications to Admins

  Dear Zoho SalesIQ Team, We appreciate the continuous improvements in SalesIQ. However, we have noticed that all users, including employees who do not have admin privileges, receive certain account-related notifications—such as the recent splash screen

• Email client fails to connect to IMAP & POP EU Servers for ALL users

  For the last couple of days, all users on my account are failing to connect to the Zoho EU mails servers. This is using mobile app on various phones & desktop mail clients on different computers. Everything works fine when using webmail & email is still

• Domain Redemption Time

  I have a domain that is currently expired and is in the redemption period. I have already paid the redemption fee and renewal fee during the redemption period. However, there is no response and I am still being asked to pay the fees. How long will it

• Same name but different email addresses

  Hello, I'm having a problem with managing the names of users in my organization, one of the examples in the attached screenshot shows that when i changed an email for one of the users the old email stayed but shows the correct name on top of that it also

• Error opening email

  I just tried Zoho Mail for the first time and finished setting up my account. However, after the setup, incoming emails show an error message in the email body. Could you please help me? Thank you.

• Setting up DKIM in AWS Route53

  Hi, AWS is not allowing me to enter the large DKIM value, which ZOHO needs me to setup for DKIM: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCIr6rqDssUHEehaprZvNqlwBR8kGkQn4+ivpkGWSe+2qxyIBz5OE/AKUgDJLq+IoNYHiLn2hFK+RBbEWIr/5iFdurwclFID7z/QiuKxwIZcmCRq5lFf3xiWIqXwyIRTTr390LMDZdwIgJSISuogtNN/Q5Iv9gkJir/fb3OJxlgEwIDAQAB

• Multi Select Between Modules

  Hi, I'm not sure if this is possible, but I want to "import" or "mirror" the multi select options from one module to another. For example... I have Module "Clients" with a Multi Select Field of "Enrolled Services" I also have a Module "Services" with

• Can send emails but cannot receive them

  Hello, I'm currently unable to receive emails but can send them. Checked my domain on the settings page as I thought I might have accidentally deleted a TXT file but it's saying it's valid and no option to fetch what TXT fields to do Please let me know

• Recreating Zoho Account with Existing Domain

  Dear Zoho Support Team, Currently, I own the domain wassclothing.com, but it appears that someone has already registered this domain in Zoho Mail. As a result, I am unable to create a new Zoho Mail account using this domain. Could you please guide me

• Automated Shopify adjustment problem. "An inventory adjustment has been created by the system to set the initial stock from Shopify"

  Has anyone noticed issues since the Shopify Sync has been updated recently? If you sync with Shopify, check to see if there are automated adjustments for old products that keep recurring. We have this problem for 6 SKU's that Zoho is doubling the stock

• "Unable to scan for viruses.

  : Unable to scan for viruses. I've tried uploading it three times, but I keep getting the same error, which prevents me from sending an invoice. I created the PDF myself and am certain it does not contain any viruses. Are there any workarounds available?

• Getting an error when trying to connect zoho mail to Make

  Hi, I'm trying to send an email via Make Integration. I configured the Server application and set the connection in Make Scenario. When I hit the save button I get an error from Zoho: Invalid Redirect Uri Redirect URI passed does not match with the one

• Urgent: Zoho Mail Not Sending or Receiving Emails

  Hi Team, I am experiencing an issue with my Zoho Mail account—it is neither sending nor receiving emails. Please investigate and resolve this as soon as possible. Let me know if you need any further details. Thank you!

• Zoho ToDo and MS Outlook

  Hi, Is there a way to create a Zoho Todo task from Outlook app or web. eg. Reading email in Outlook and need to create a task to reply on a scheduled date. Regards

• How to disable clone record for a user?

  Hi, I'd like to disable clone records for some of my users in zoho crm. How can I go about doing that? Regards, CRM

• Payroll Chart of Accounts Config for Dummies

  USA What should my COA look like for one employee, paid via a service (Gusto), no benefits. I pay her wage, associated taxes, and the Gusto monthly fee. I'd like to know the COA account type, any sub accounts, what goes where, any payment splits, etc.

• Menu Bar

  Hi, Please guide how to change menu bar from vertical to horizontal

• Create Ticket ignores a list of "secondaryContacts"

  Hi, we're trying to create a ticket, with a contact to be a CC. According to the documentation, it should be a list of IDs in "secondaryContacts". But when the ticket is created, it returns an empty array. Has someone tried it? Thanks for any hint. BTW

• Zeptomail 136.143.188.150 blocked by SpamCop

  Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150

• EDIT MAIL DOMAIN

  HOW DO I EDIT MY MAIL DOMAIN

• On-prem version of Zoho Desk

  Is there an on-prem version of Zoho Desk available for enterprise customers if we have additional aspects of security that aren't covered with current legal and data security terms?

• Workers unable to submit time logs

  I received a phone call and an email from employees saying that they received the same error code. They cannot submit the hours that they worked. The clerk whose email is problematical is not in the office this week and does not have access to her email.

• Error 550 - receiving email

  Hi, We've been getting messages from three different customers that our email address was bouncing. Our email address is hello[at]meteoorbooks.com. This was the error message they received: The response from the remote server was: 550 5.0.1 Recipient

• solicitud cambio de dominio

  buenas tardes por favor me pueden ayudar con un cambio de dominio es que al crear un correo corporativo manual y agregue un dominio inscribí el mío pero le anexe letras de mas y no pude seguir con el proceso y no se como hacer para seguir con la configuración

• Zoho Desk's ASAP announcement | Time to embrace the enhanced JWT Authentication Mechanism for ASAP | Dec'23

  Hi All, We are eager to introduce the enhanced JWT authentication mechanism for accessing your ASAP add-ons. Effective December 25th, 2023, the ASAP's old JWT authentication mechanism will be deprecated. This means that the option to switch to the new

• Attach Subform images from Zoho Creator to CRM Module

  Good afternoon eveyone. I am having a difficult time trying to find a way to attach a subform image from a creator app to a CRM module. I have tried so many ways that I don't even know which way was on the right track because none of them worked. If anyone

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