Hi Everyone,

We are looking at the parent-child ticketing features in Zoho Desk. We want to be able to create a parent ticket at customer level and nest child tickets underneath.

The issue we are facing is to be able to automate this. I'm checking the API documentation and not seeing anything super clear. My question is if its possible to associate a child ticket to a parent ticket and vice versia via either the API / Deluge?

Thanks