Passing the CRM

Passing the CRM

Hi,

I am hoping someone can help.

I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module.

This work absolutely fine when i send the email from zoho CRM using the attach zoho form plugin in the email client

But this is where the funny stuff starts to happen, when I try and send using a deluge script that sends the same url as the link as seen below that is in the email it does seem to pass the the crm_enitity value to the form, hence the form attached or update never gets passed back to CRM

I know the script is working just fine, it passes the URL perfect with the right ID, its just zoho forms doesnt seem to look it up in the crm field

https://forms.zohopublic.com/<company>/form/PublicityConsentForm/formperma/OtPPgtrg6jOMrvHBXeF72k9yh8J4yuyuyuyuyuyuyuyuy?crm_entity_id=323232323232323

(url above has been changed for privacy)

can anyone tell me what I am doing wrong 


Info
Latest Update (December 2025):
We are thrilled to share that the Digest API, letting you pre-fill Zoho Forms with your CRM data, is now available for early access in the US, EU, AU, and JP data centers!
Drop a comment if you'd like early access!

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