Hi

I would like to know if our RingCentral/Zoho CRM integration will record incoming calls from clients to my mobile number.

I have both Ringcenral and Zoho CRM apps on my iPhone. I know it records the outgoing calls I make and shows them in Zoho CRM in the client's records but how can I get the same set up for incoming calls?

Or is this only possible on the desktop app?