Executing a Workflow with time-based Action for Imported Records

Executing a Workflow with time-based Action for Imported Records

In my Zoho CRM, I have a Product Module workflow rule that executes on create, and also has a time-based action tied to the Product Sale End Date.  It works perfectly on records that are created using the +Add Product button, but it doesn't work on imported records.  How does the workflow need to be configured to work on imported records?