Unable to enable tax checkboxes

Unable to enable tax checkboxes

Hi Zoho Commerce Support,

I'm writing to report an issue I'm having with the tax settings in my Zoho Commerce store.

I've created several tax rates under Settings > Taxes, but all of them appear with the checkbox disabled. When I try to enable a checkbox, it seems there's no way to save the setting. When I navigate away from the page and then return, the checkbox is deselected again.

I need to enable these taxes for my store. Could you please advise on how to save this setting correctly? I've attached a screenshot that shows the disabled checkboxes.

Thank you for your help.

Best regards,

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