Unable to import data into my application in a paid account

Unable to import data into my application in a paid account

 I have also e-mailed support. This is really a problem because this database is to accompany some stories, and it needs to be updated by tomorrow. Whether I cut & paste the data in or try to upload the file, nothing happens either in Firefox or Safari. I don't really feel like re-typing in 100 entries manually. Don't know if this is a problem just with our app or if others are having the same issue. Hope someone at Zoho can look at this promptly. Thank you.