Vendor "fixes" e-mail and breaks the Zoho Email Data into form functionality - Can anyone help?

Vendor "fixes" e-mail and breaks the Zoho Email Data into form functionality - Can anyone help?

 All,

We have a process that has worked like a charm for nearly 2 years.

From a vendors site an e-mail is generated with dynamic info that is e-mailed into our Zoho Database.

The vendor has modified their code and placed a "<BR>" at the end of each line.

  • The vendor is currently not motivated to change their code back.

Is there any way from a Zoho perspective that I can work around this?

Zoho will import properly up to the first <BR>...

  • I have tried stringing the source onto one line to avoid the <BR> but then the data is strung together.
  • I am also considering trying to pipe this thru Yahoo Pipes to clean the data first but meeting with limited success and it adds many opportunities for things to go wrong.

I have run many test and i know Zoho is not at fault.

Thanks in advance Shane

e-Mail Source before change -----------------------------------

UserName :My UserName

FullName :My FullName

Gender :

AgeGroup :

Email :mailist.xxxx@gmail.com

----------------------------------------------------------------------------------

e-Mail Source After Change ----------------------------------------

UserName :My UserName
<BR>
<BR>FullName :My Full Name
<BR>
<BR>Gender :
<BR>
<BR>AgeGroup :
<BR>
<BR>Email :xxxxxxx@centurylink.net