What's New—February 2023

What's New—February 2023

Dear Backstage users,

This time we've rolled out a new feature to help you with further customizing your microsite in order to provide more flexibility for collecting information from event participants. Along with this, our existing features have also undergone quite a few enhancements, and we hope you can see the difference in how much better and more cohesive the overall Backstage experience is.

So here we go with a quick rundown of all that's happened last month.

Get the right details from event participants with forms you create

Previously, Backstage allowed you to add new fields to default forms to collect more information from microsite visitors. Now you can design your very own form, set properties for all the fields on the form as per your need, and place it anywhere on the microsite using custom sections.



Simply click the Add section button on any microsite page in the Design tab and select the Custom form tab. Then click the Create custom form button, provide a name and description for your form, and continue on to build your form. Once you've published your form, it'll be saved and listed in the Custom form tab, which you can pick anytime and add as a section in the microsite.

Data collected from these forms will be listed in the Form responses tab found inside the Manage Dashboard in the Event Console.

OTHER UPDATES

  • Tags can be added for sessions when you create them. This will help attendees easily find them when looking up a specific session in the event agenda on the microsite.
  • Tab navigation in the Sponsors tab has been modified to match the other tabs in the Microsite Builder.
  • Export event exhibitors from the Exhibitors tab in the Microsite Builder.
  • Set different redemption levels for each guest who is invited to use a promo code when purchasing a ticket. Redemption details like how much each individual has redeemed and the maximum redemption limit for each guest can be downloaded when exporting the promo code list. You can also provide the maximum redemption limit for each guest if you choose to import your guest list to easily populate these details in Backstage.
  • Default options can be provided for quick fields, sub fields, and custom fields (except the Upload field) in all forms in Backstage, and also for the Country field of the billing address in the registration form. This can be set up by selecting the field in the form and choosing an option in the Default option dropdown in the resulting panel that displays.
  • Page visibility, which was earlier limited to only attendees, is now extended to speakers, sponsors, and exhibitors as well. Access to a page can be granted to a specific set of people inside each category. For instance, you could make a page available only to ticket holders of a specific ticket class rather than to all attendees or sponsors from a certain category instead of all sponsors. To set this up, select the Exclusive to event participants option when changing the visibility of a page in the Pages tab inside the Design tab.
  • The Queries tab, which initially displayed the data received through the Get In Touch form, has been renamed to Form responses. This tab will now display the data collected from the Get In Touch form and all other custom forms you create for the event.
  • Upon signing in to an event on the microsite, users will be welcomed to the event and provided with options for using the microsite based on their role in that event. Each person's role will also be displayed as a tag next to their name in relevant places on the microsite such as in the User Avatar menu in the top-right corner.
  • Visitors can also bookmark sessions on the Agenda page when they are signed in to the event microsite. Previously this option was only available for ticket holders.

That's all for February. We'll be back next month with more Backstage news. As always, you can write to us at support@zohobackstage.com with your queries, feedback, and suggestions.

Happy organizing!
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