What's new on Zoho Marketplace for December 2020

Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in December 2020.

	Duocom for Zoho Integrate Duocom with your Zoho product and access all your telephony functions within Zoho. Receive, make, and record phone calls without leaving Zoho. Learn more
	Xtend for Zoho CRM Automate inbound and outbound calls and manage peak call center loads through efficient call handling, Interactive Voice Response System (IVRS), Automatic Call Distribution (ACD), Campaign Management, Voice Recording, Conferencing, and much more. Learn more
	99acres Extension for Zoho CRM Pull all customer inquiries from 99acres and push them to Zoho CRM so you can view them without switching between screens. Categorize 99acres leads based on projects and lead source and distribute those leads among CRM users with ease. Learn more
	Whatsapp and Instagram integration by Wazzup for Zoho CRM Interact with clients using a means of communication that is convenient for them, right from Zoho CRM. Use the Wazzup extension to integrate WhatsApp and Instagram with Zoho CRM and send/receive texts, photos, documents, and emojis from Zoho CRM. Learn more
	Pipedream Extension for Zoho CRM Build workflows that connect Zoho CRM with thousands of other apps and streamline your business processes. Add steps to run the Node.js code (using virtually any npm package) and perform pre-built actions. Learn more
	Labs64 NetLicensing Extension for Zoho CRM Integrate your customers' entitlements in NetLicensing with Zoho CRM. The extension will automatically add a new "Customer Number" field to the Accounts module, which will be used to retrieve all available licenses for a particular vendor. Learn more
	Global Address Finder for Zoho CRM Collect, validate, and automatically enter exact street addresses in your Zoho CRM from a database of over 249 countries around the world using Global Address Finder. Learn more
	OSync for ZohoCRM - Salesloft Integration Extend and improve your sales process for a better buying experience and better sales engagement by syncing data between your SalesLoft and Zoho CRM accounts. Learn more
	Auto Gender and Salutation Detection for Zoho CRM Reduce the amount of effort put into contact maintenance and improve your data quality. Automatically determine the gender and form salutation based on the first name and country of origin. Learn more
	Arrivy Extension for Zoho CRM  Enable your sales teams to cooperate smoothly with their operations and dispatch team on Arrivy and seamlessly hand off tasks while providing an engaging customer experience. Learn more
	G-Connector for Zoho CRM  Pull your Zoho CRM data into Google Sheets so you can edit it and then push it back to CRM. Schedule automatic data syncs with Zoho CRM, create data snapshots, and monitor your Zoho CRM data. Do more, faster. Learn more
	DHL Extension For Zoho CRM Integrate Zoho CRM with the DHL extension to easily track your DHL shipments using DHL tracking numbers in Zoho CRM. Get the shipping rate for different delivery options without having to swap between applications. Learn more
	Accurate Investigation Services For Zoho Recruit Activate the Accurate Investigation Services background and pre-employment screening integration on Zoho Recruit and allow recruiters to order background checks, credential verifications, drug and health screenings, motor vehicle and Form I-9 or E-Verify reports from Zoho Recruit. Learn more
	SkillSurvey Reference Extension for Zoho Recruit Enable users to submit candidates for a SkillSurvey Reference check and access a finalized report right from Zoho Recruit. Save time and allow recruiters to track the candidate process and easily access the final report for future use in Zoho Recruit. Learn more
	ServiceNow For Zoho Cliq Manage workflows and reduce the complexity of your work. Raise and resolve incidents instantly and stay updated with their progress on Zoho Cliq using the ServiceNow extension. Learn more
	Twilio SMS and WhatsApp Integration for Zoho Cliq Integrate Twilio SMS and WhatsApp with Zoho Cliq and get all your messages delivered right to Cliq. This extension supports both incoming and outgoing messages with attachments. Use the "/twilio" command to send your messages from Cliq through Twilio. Learn more
	MYOB for Zoho Desk Powered by Zoho Flow Send branded invoices, track expenses, and enable recurring invoices to manage subscriptions. Create tickets for MYOB customers and share invoices and estimate information without leaving Zoho Desk. Learn more
	Burst SMS for Zoho Desk Send outbound messages and receive inbound messages as tickets in Zoho Desk. Integrate BurstSMS with Zoho Desk to access your BurstSMS account from within Zoho Desk. Learn more
	Zoho CRM for Zoho Desk Give your sales and support teams a holistic view of your customers by maintaining a single customer and product database that is always in sync. Cross-sell effectively, send timely responses, and retain unhappy customers. Learn more
	Bigin for Zoho Desk Keep track of all customer ticket information from within your Bigin account. Enable your salespeople to access the support data associated with all of their customer records so they can make contextual and better-informed sales calls. Learn more
	APPSeCONNECT Integration for Zoho Commerce with Dynamics 365 Business Central Automatically sync the information and address details for online registered customers from Zoho Commerce to Microsoft Dynamics 365 Business Central. Sync Orders from Zoho Commerce to the Sales Order section of Microsoft Dynamics 365 Business Central. Learn more
	APPSeCONNECT Integration for Zoho Commerce with SAP Business One Integrate Zoho Commerce with the SAP Business One Back Office ERP system to streamline your order processing. Ensure a secure, bi-directional, and fully automated exchange of critical business data such as customers, items, stock, sales orders, and more. Learn more
	DATEV Export for Zoho Books Avoid redoing the same work by automatically importing all accounting-related data invoices, credit notes, bills, vendor credits, expenses, any bank or cash transactions from Zoho Books into DATEV. Learn more
	Jira for Zoho Projects powered by Zoho Flow  Access crucial information from Jira without leaving Zoho Projects and create projects for clients who are JIRA users from Zoho Projects. Sync any change in projects, issues, comments, and issue statuses made in JIRA with Zoho Projects in real-time. Learn more
	Zoho Sprints for Zoho Show  Insert Zoho Sprints cards with the details of your projects directly into your slides on Show. Visualize project progress using smart elements, charts, and tables and create engaging presentations for your project stakeholders without switching tabs. Learn more

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you've missed any: New on Zoho Marketplace

• Topic Participants

• Reena Makwana

• Sticky Posts

• What's new on Zoho Marketplace

  You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

• Recent Topics

• Community Digest Noviembre 2024 - Todas las novedades en Español Zoho Community

  ¡Hola, Español Zoho Community! Wow, ya termina el año, ¡gracias a vuestra participación se nos ha pasado volando! Por eso mismo estamos preparando sorpresas para todos los que participáis en la Español Zoho Community para el próximo año, ¡estad atentos

• Zoho Mail iOS app - Complete revamp of the UI including insert image option, toolbar customization, calendar widgets and more!

  Hello everyone! The new Zoho Mail iOS app introduces a fresh look, blending native iOS features with a refined UI and UX to make email management more intuitive. The updated design focuses on simplicity, ensuring smoother navigation throughout the app.

• Download API file contents from browser

  Hi Team - is there something being planned to be able to trigger file downloads from the browser via a deluge script? i.e. retrieve a file via API, trigger the file download directly from the browser. Or... using the convertToPdf function (https://www.zoho.com/deluge/help/functions/file/convert-to-pdf.html)

• Adding a work order for Assets vs. changing the contact person

  When adding a work order for an existing Assets (e.g. service), the assigned contact cannot be changed (deleting the contact deletes the selected Assets). This results in such an illogical operation that if you want to change the person to be contacted,

• DOMIN NME

  How many email account do zoho supports

• Assign admins to the application

  I want to know who to assign admins to UAE Payroll application. I tried from inside the application, and from one.zoho.com >> directory and nothing is happening, knowing that I have enabled zoho people integration with payroll. Can someone help me?

• Zoho Marketing Campaign

  I want a details report of marketing API . which API i can use to get a full flexed detail of email campaign , sms , social media ,and all other campaigns ?

• ¿Puedo migrar mi sitio desde WordPress a Zoho? ¿Zoho admite herramientas con código personalizado?

  ¡Hola comunidad! Estoy evaluando la posibilidad de migrar mi sitio web https://calculadoradenotas.cl/ desde WordPress a una solución Zoho, y tengo algunas dudas técnicas que espero puedan aclararme. Mi sitio no es solo informativo: es una herramienta

• Automating SharePoint Folder Creation based on Equipment Module

  Dear Team, I would like to seek your valuable advice on one of my requirements. My objective is to automatically create a SharePoint folder whenever a record is created in the Equipment module. The folder should be named based on the equipment name. Once

• Can I view a gallery of attachments related to an Account, Contact, or Subscription

  It is often useful to review photos related to an account or contact by service type. It would be nice to be able to see the photos collected through workorders or appointments all associated.

• Language Field on Contact Person-level

  Dear at Zoho Books, would it be possible for you to have a Field for 'Language' for the Contact Persons under a Company. In CRM and Bigin we could create a Custom Field (Dropdown) for this effect but without any present in Zoho Books we could never sync

• Customise Zoho FSM Work Order Name

  Hi there, is there a way for us to customise the work order number? For example - I want to add auto look up for company name or dates at the end of the work order number. WO4 - Company ABC

• Introducing Dynamic Display in Zoho CRM mobile apps

  Hello everyone, We're happy to announce that Dynamic Display is now available in the Zoho CRM mobile app for both iOS and Android devices. Mobile apps have become synonymous with convenience and flexibility. As more and more businesses rely on mobile

• How we can integrate pdf attachments in zoho crm with xero

  when i tried to integrate the data and attchment from zoho crm to to xero only the data get integrated with xero how we can integrate the pdf attachment as well nb zoho apis are not working via functions

• Delete user profile

  Hello, How can I delete a User Profile?

• Send emails directly via Cases module

  Greetings all, The ability to send emails from the Cases module, which users have been eagerly anticipating, is now available, just like in the other modules. In Zoho CRM, Cases is a module specifically designed for managing support tickets. If your organization

• Introducing delegate signing in Zoho Sign

  Hi everyone! We are happy to announce a new feature in Zoho Sign — Delegate Signing! Whether you're tied up in meetings, away on vacation, or managing multiple responsibilities, you can now assign a delegate to sign documents on your behalf. This ensures

• Deleting Salutation Field

  We have updated our lead input screen and 'Salutation' has appeared. This is not visible in the 'Edit Pgae Layout' screen so cannot be moved to 'List of Removed Fields'  Salutation is visible in the list in 'Customization - Fields' however I can only 'Edit' or 'Replace' I cannot delete and I do not need this field on my lead input screen.  Please can you advise how to get rid of this.  Screen shots can be provided if needed.  Thank you Tasha

• Zoho Voice VS in Zoho CRM for logging calls

  I don't understand the differences between logging calls in Zoho Voice VS in Zoho CRM. Why the 2 separate platforms? Seems confusing

• Updates to Auto-Upgrade in Zoho Campaigns

  Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—without

• Adding Sub-Forms to Merge Documents

  I am setting up a Mail Merge, which includes sub-form table data. I've done it before but now I am having issues: 1. The headings don't show. I had to enter these manually 2. The table lines are separated. I want them together. Anyone know how to fix

• Zoho Bookings Online Training | July 31, 2025

  Hi everyone! We’re back with the second session of our Zoho Bookings training series! This time, we’ll show you how to automate your scheduling, manage appointments more efficiently, and explore advanced features for your industry. Join our free, two-hour

• Translation of Tooltip Messages

  The descriptive help messages should be available to provide translations for.

• Delete Inactive Zoho Accounts - Access Cleanup_User Id: 60001640923

  As part of our Zoho access hygiene, we’ve reviewed and deactivated several inactive user accounts. These accounts have not been used in the past year and are no longer tied to active operations. All access rights have been revoked, and records retained

• CREATE button is grayed

  On Android adding new notes to notebooks with collections is impossible because the CREATE button is grayed. What can be done?

• Can Zoho Creator Apps have multiple actors and steps? Example

  Mortgage Application App- Outside party fills out form via published website form, Inside party approves for additional documentation, outside party recieved requests for x, y, and z documents.  Outside party submits x, y and z but z is wrong.  Inside

• How to download all attachments from inbox, send, other folders in one go

  Hi All, Appreciate if anyone could help me with steps for below requirement. How to download all attachments from inbox, send, other folders in one go. Even mapping to new folder will help me.  Thanks in advance. 

• Re-Apply SLA When Ticket Reopened from Closed Status?

  If you have an SLA applied, timers are deactivated when going to "On Hold" status type and reactivated when going back to an Open status type. What we discovered is when a customer replies to a closed case and it reopens, the SLA is not applied and timers

• Zoho Expense Reimbursement

  I am using Zoho Expense for employee expenses.  At year end I accounted for reimbursement for the founders' expenses by doing a manual entry between employee reimbursements and shareholder loan.  All is correct in the balance sheet, but in Zoho expense the expense report totals are showing as owing still.  It doesn't impact the books, but I don't want to see amounts owing.  How can I zero these out?  The only way I can see it is by creating a transaction in Books that pays the employee via a bank

• Request to Delete Mistakenly Created Zoho Desk Account – Access Blocked to Company Directory

  Dear Zoho Support Team, I hope this message finds you well. I am writing to request assistance regarding a Zoho Desk account I mistakenly created using my company email address. I created the account before being officially onboarded by my company, and

• Introducing an AI-driven CAPTCHA for Help Center that offers improved accessibility and enhanced security | Zoho Desk | Product Update

  Captcha protects your help center from fraud and abuse without creating friction. What is a CAPTCHA? CAPTCHA is a test used in computing to verify that a user is human by requiring them to complete a challenge. It helps prevent bot attacks and reduce

• Announcing new features in Trident for Windows (v.1.29.4.0)

  Hello Community! Trident for Windows just got better! It’s packed with new features designed to enhance communication, manage important information securely, and give you a smoother, more productive experience. Let’s dive into what’s new! Access Zoho

• Exporting Ticket Threads/Comments and Attachments in Reports

  Hi, I would like to know is it possible for Ticket Comments and/or Attachments to be displayed in Reports?

• Product management across integrated apps

  Hi everyone, I’m setting up my business for selling products and integrating CRM, Inventory/Books, Ecommerce, and other apps. Where should I load products for the first time so they reflect across all apps? And for updating prices or adding new products—where

• Calculate Number of Days Between Two Dates

  Can someone help me with how to create a field using the formula function to calculate the number of dates between a campaign start date and end date? The closest I have gotten is using the "Datecomp" function but it gives you the dates in minutes, rather

• Zoho Writer Docx files not able to be converted into Google Docs

  Since July 23rd, I've encountered an issue where DOCX files exported from Zoho Writer no longer convert properly into Google Docs when uploaded to Google Drive. My workflow relies on generating merged DOCX documents from Zoho Forms using Zoho Writer templates,

• Schedule Campaign - Recipients Time Zone

  Something seems to be wrong with the scheduling feature for scheduling campaigns to be deployed at a specific time to the recipients time zone. I scheduled campaigns twice to be sent at the recipients time zone and the campaigns are deploying at the wrong time. When communicating with Zoho support they said to make sure it was scheduled at least 24 hours in advance so we did this with our last campaign and it was still deployed at the wrong time. Anyone else having this issue?

• Zoho Vault App for Windows

  Hello, is there a Windows app that can be used to access the passwords saved in Zoho Vault? Thank you

• Zoho Cursor Jumping

  Hi, Zoho Support, We received the below email for a bug when using Zoho on Firefox. Please let us know if there is anything that can be done to solve this issue. Have any other Zoho Mail users reported issues the past few days with Zoho auto-saving drafts

• tomorrow option within the due date section and drag and drop into calendar

  Firstly, thank you for creating such a well-designed and user-friendly to-do list app. It’s almost perfect for my needs, but I wanted to offer a couple of suggestions that I believe could significantly enhance its usability, particularly for those who

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