What's new on Zoho Marketplace for December 2020

Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in December 2020.

	Duocom for Zoho Integrate Duocom with your Zoho product and access all your telephony functions within Zoho. Receive, make, and record phone calls without leaving Zoho. Learn more
	Xtend for Zoho CRM Automate inbound and outbound calls and manage peak call center loads through efficient call handling, Interactive Voice Response System (IVRS), Automatic Call Distribution (ACD), Campaign Management, Voice Recording, Conferencing, and much more. Learn more
	99acres Extension for Zoho CRM Pull all customer inquiries from 99acres and push them to Zoho CRM so you can view them without switching between screens. Categorize 99acres leads based on projects and lead source and distribute those leads among CRM users with ease. Learn more
	Whatsapp and Instagram integration by Wazzup for Zoho CRM Interact with clients using a means of communication that is convenient for them, right from Zoho CRM. Use the Wazzup extension to integrate WhatsApp and Instagram with Zoho CRM and send/receive texts, photos, documents, and emojis from Zoho CRM. Learn more
	Pipedream Extension for Zoho CRM Build workflows that connect Zoho CRM with thousands of other apps and streamline your business processes. Add steps to run the Node.js code (using virtually any npm package) and perform pre-built actions. Learn more
	Labs64 NetLicensing Extension for Zoho CRM Integrate your customers' entitlements in NetLicensing with Zoho CRM. The extension will automatically add a new "Customer Number" field to the Accounts module, which will be used to retrieve all available licenses for a particular vendor. Learn more
	Global Address Finder for Zoho CRM Collect, validate, and automatically enter exact street addresses in your Zoho CRM from a database of over 249 countries around the world using Global Address Finder. Learn more
	OSync for ZohoCRM - Salesloft Integration Extend and improve your sales process for a better buying experience and better sales engagement by syncing data between your SalesLoft and Zoho CRM accounts. Learn more
	Auto Gender and Salutation Detection for Zoho CRM Reduce the amount of effort put into contact maintenance and improve your data quality. Automatically determine the gender and form salutation based on the first name and country of origin. Learn more
	Arrivy Extension for Zoho CRM  Enable your sales teams to cooperate smoothly with their operations and dispatch team on Arrivy and seamlessly hand off tasks while providing an engaging customer experience. Learn more
	G-Connector for Zoho CRM  Pull your Zoho CRM data into Google Sheets so you can edit it and then push it back to CRM. Schedule automatic data syncs with Zoho CRM, create data snapshots, and monitor your Zoho CRM data. Do more, faster. Learn more
	DHL Extension For Zoho CRM Integrate Zoho CRM with the DHL extension to easily track your DHL shipments using DHL tracking numbers in Zoho CRM. Get the shipping rate for different delivery options without having to swap between applications. Learn more
	Accurate Investigation Services For Zoho Recruit Activate the Accurate Investigation Services background and pre-employment screening integration on Zoho Recruit and allow recruiters to order background checks, credential verifications, drug and health screenings, motor vehicle and Form I-9 or E-Verify reports from Zoho Recruit. Learn more
	SkillSurvey Reference Extension for Zoho Recruit Enable users to submit candidates for a SkillSurvey Reference check and access a finalized report right from Zoho Recruit. Save time and allow recruiters to track the candidate process and easily access the final report for future use in Zoho Recruit. Learn more
	ServiceNow For Zoho Cliq Manage workflows and reduce the complexity of your work. Raise and resolve incidents instantly and stay updated with their progress on Zoho Cliq using the ServiceNow extension. Learn more
	Twilio SMS and WhatsApp Integration for Zoho Cliq Integrate Twilio SMS and WhatsApp with Zoho Cliq and get all your messages delivered right to Cliq. This extension supports both incoming and outgoing messages with attachments. Use the "/twilio" command to send your messages from Cliq through Twilio. Learn more
	MYOB for Zoho Desk Powered by Zoho Flow Send branded invoices, track expenses, and enable recurring invoices to manage subscriptions. Create tickets for MYOB customers and share invoices and estimate information without leaving Zoho Desk. Learn more
	Burst SMS for Zoho Desk Send outbound messages and receive inbound messages as tickets in Zoho Desk. Integrate BurstSMS with Zoho Desk to access your BurstSMS account from within Zoho Desk. Learn more
	Zoho CRM for Zoho Desk Give your sales and support teams a holistic view of your customers by maintaining a single customer and product database that is always in sync. Cross-sell effectively, send timely responses, and retain unhappy customers. Learn more
	Bigin for Zoho Desk Keep track of all customer ticket information from within your Bigin account. Enable your salespeople to access the support data associated with all of their customer records so they can make contextual and better-informed sales calls. Learn more
	APPSeCONNECT Integration for Zoho Commerce with Dynamics 365 Business Central Automatically sync the information and address details for online registered customers from Zoho Commerce to Microsoft Dynamics 365 Business Central. Sync Orders from Zoho Commerce to the Sales Order section of Microsoft Dynamics 365 Business Central. Learn more
	APPSeCONNECT Integration for Zoho Commerce with SAP Business One Integrate Zoho Commerce with the SAP Business One Back Office ERP system to streamline your order processing. Ensure a secure, bi-directional, and fully automated exchange of critical business data such as customers, items, stock, sales orders, and more. Learn more
	DATEV Export for Zoho Books Avoid redoing the same work by automatically importing all accounting-related data invoices, credit notes, bills, vendor credits, expenses, any bank or cash transactions from Zoho Books into DATEV. Learn more
	Jira for Zoho Projects powered by Zoho Flow  Access crucial information from Jira without leaving Zoho Projects and create projects for clients who are JIRA users from Zoho Projects. Sync any change in projects, issues, comments, and issue statuses made in JIRA with Zoho Projects in real-time. Learn more
	Zoho Sprints for Zoho Show  Insert Zoho Sprints cards with the details of your projects directly into your slides on Show. Visualize project progress using smart elements, charts, and tables and create engaging presentations for your project stakeholders without switching tabs. Learn more

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you've missed any: New on Zoho Marketplace

• Topic Participants

• Reena Makwana

• Sticky Posts

• What's new on Zoho Marketplace

  You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

• Recent Topics

• Vendor Signatures Needed for Purchase Orders

  Hello everyone, We have a unique requirement that necessitates that Vendors & Suppliers formally acknowledge our Purchase Orders upon receipt. I was hoping that there would be an option to do so in Zoho Books, but that does not appear to be the case.

• Is there an API to "File a Ticket" in Desk

  Hi, Is there an API to "File a Ticket" in Desk to zoho projects?

• Store "Sign in with Google/Microsoft/GitHub etc." details

  Quite often now, users are using a sign-in provider like Google or Microsoft to sign into various apps and services. It would be great if Vault could remember which providers you use for each website and sign you in with that provider instead of a username

• Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

  Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted

• Tip of the Week #72– Assign thread ownership to avoid confusion.

  When teams handle a large volume of emails, managing threads becomes important to stay organized. Without a clear system, duplicate replies, missed follow-ups, or confusion over responsibilities can happen. Thread assignment solves this by designating

• Unarchive tickets

  How can I manually unarchive tickets?

• Optimize your Knowledge Base for enhanced accessibility by adding alt tags for images

  Let's learn why alt tags are crucial for your articles. You can add alternative tags (alt tags) and alternative text (alt text) to the images you share on your community forums or when embedding them in articles. Alt tags refer to the HTML attribute,

• FSM trying again

  have not linked FSM yet to the rest of out Zoho suit. It certainly looks like the apointment and service part is more manageable for our staff. The question is that our engineers multi task examples 1. deliver products to customers not fitted 2. Service

• Feature Request: Conditional Field Mandatoriness Based on Display Status

  Hello Zoho Creator Team, I would like to suggest an enhancement to improve the flexibility of form validations. Currently, when we need a field to be mandatory only if it's displayed on the form, the only option is to: Set the field as not mandatory in

• Data Migration Strategies for Moving to a Cloud Solution

  Hi everyone, I’ve been working on moving some of our critical systems, including CRM and project data, to a Zoho cloud solution, and one of the biggest challenges I’ve encountered is data migration. Transferring large volumes of data while keeping it

• Commerce Order as Invoice instead of Sales Order?

  I need a purchase made on my Commerce Site to result in an Invoice for services instead of a Sales Order that will be pushed to Books. My customers don't pay until I after I add some details to their transaction. Can I change the settings to make this

• How to set different item selling prices for Zoho Commerce and Zoho Books

  Item selling prices for Zoho Commerce and Zoho Books are in sync. If we update the Item selling price in Books, the same will happen in commerce and vice versa. I need a separate commerce selling price for online users and a separate books selling price

• Time Entry Notifications

  Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?

• How to report 'Response violation' OR 'Resolution violation'

  Hi, I want to report on SLA Violation Type. I grouped my tickets on this column. It seems I only get 'Response and Resolution Violation' or 'Not Violated'. The former seems to be given to a ticket if only the Response Time was violated. I would expect

• BUG - Google Business Buttons - Add a button to GBP Post

  I am experiencing an issue with the "Add a button" feature when creating posts for my Google Business Profile (GBP) through Zoho Social. When I schedule or publish a GBP post and include a call-to-action button with a specific URL, the post itself publishes

• [Webinar] Automate sales and presales workflows with Writer

  Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales

• Power of Automation :: Quick way to associate your Projects with Zoho CRM

  A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and

• Date triggering Workflow rule

  I have a function triggered by a workflow rule. The function takes a date and creates a task for that date and fills in a field with the name of the day for that date. It also updates the status field of the record. The workflow rule is set to run whenever

• Restricting contact creation

  Hi all! I am looking to use Zoho Desk in a part of the business that takes end user enquiries. These are generally single interactions, and not linked to an account name. As Desk is Account centric, has anyone designed a way to manage these incoming emails

• Import Holiday Calendars

  HI Zoho Is there anyway of importing an online calendar like https://www.calendarlabs.com into the business hours calendars, to speed up setup of holiday calendars. Also could we also request a feature where you can specify a Holiday as hours, i.e it could be that the company is on a 1/2 day due to a holiday or when it is Eid in the UAE and they are only allowed to work restricted hours so we need the calendar to be flexible to allow for this. Regards Jamie

• Filtering Tickets based on Email headers

  We're starting to get a lot more junk coming into our Zoho Desk, which is then triggering unnecessary email alerts to agents. Once thing we could do to cut this junk in half, is to filter tickets based on email headers. Any email containing the `List-Unsubscribe`

• Error 550 5.4.1

  I’ve tried sending an email to someone but keep receiving this back. Any help would be greatly appreciated 

• Billing Management: #2 Fair way of Billing- Prorated Billing

  Hello, From speaking about the traditional ways of billing in the previous post, we are moving into the deep sea of billing. We are now in a zone to break out the most complex yet, I would call it the fairest way of billing, the Prorated Billing. Prorated

• Automatic Matching from Bank Statements / Feeds

  Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these

• Has Anyone successfully integrated Zoho and Sage Intact?

  Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,

• How can I filter a field integration?

  Hi,  I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.

• Adding image in HTML report page

  Hi, I want to know two things: 1. Can anyone advise how to add an image in HTML report. The tagged used is <img> but what path do I mention for the image to be added in the HTML report. 2. Also, I want to know if I am creating an application for the market

• How to change view of HTML report based on device but always print in A4

  Hello everyone, I am aware that HTML report view can be configured to adjust according to the screen size like Laptop, Tablet and mobile using media queries. But my concern is no matter on which device the reports is opened when printed should always

• Age Calculation

  I've attempted to calculate the age of someone based on their birthday input by using the formula field. It works but I don't want all those decimals on there. I then tried to use "set variable" after birthday input but I get a field type mismatch, long vs. floating. Any ideas would be wonderful.

• Search on Custom Field

  We're working on an integration with the Zoho FSM API and are trying to retrieve companies based on a custom field we added to the Companies module. However, we can't find a way to filter or query records using custom fields through the API. We have a

• Sendmail function / custom action?

  I've setup a function hoping to email various business departments the details of a record once all work in that record is complete so gone about setting up a custom action in such way that each record line on the report has a button to click. Question is how do I actually include data from that record in the email that is sent when the button is clicked? I had thought that since this were being sent per record the email would include the data which had been entered

• API to post drafts for social media

  I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon

• Canvas View in Zoho Recruit

  Is it possible or would it be possible to have the new 'Canvas View' in Zoho Recruit?

• What impactful sales coaching techniques have you used to boost your team's performance?

  I'm curious about the real-world impact of sales coaching on team performance. What specific techniques or strategies have you found most effective in driving consistent improvement and growth in your sales team? Any success stories or lessons learned

• Adding Taxes to paid consultations in Zoho Bookings

  I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,

• Zoho Finance Suite - Customer Custom Tabs - Dynamic Link

  Hi Finance Suite team, When creating a Custom Tab for a Client Portal, there is no option to add dynamic parameters. This would be very helpful for adding Zoho Analytics dashboards which can be dynamically filtered through the URL to only show information

• Feature Request - Insert URL Links in Folders

  I would love to see the ability to create simple URL links with titles in WorkDrive. or perhaps a WorkDrive extension to allow it. Example use case: A team is working on a project and there is project folder in WordDrive. The team uses LucidChart to create

• Bug in allowing the user to buy out of stock items

  Hi i want to allow the user to buy out of stock items, according to the commerce documentation if i disable Restrict "Out of stock" purchases it will, but it doesnt work, so i want to know if it had any relation with zoho inventory, and if theres any

• Bug in allowing the user to buy out of stock items

  Hi i want to allow the user to buy out of stock items, according to the commerce documentation if i disable Restrict "Out of stock" purchases it will, but it doesnt work, so i want to know if it had any relation with zoho inventory, and if theres any

• Possible to bold or indent text in the description field?

  As part of one item, I often have a detailed description that would be much easier to read if there was the ability to have a bulleted list or bold text and the like. Is this possible? My last invoicing software allowed markup in the field so, for example, an asterisk meant a bullet. I haven't been able to find any documentation related to this.  Any information would be appreciated. Thank you.

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