What's new on Zoho Marketplace for Europe region?
Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. In the second quarter of 2021, we released 40 new extensions for various Zoho products, including 32 extensions for Zoho CRM. Read on to learn more.
Telephony extensions
We released four new telephony extensions for Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within the Zoho product, receive in-coming call pop-ups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after calls. Click below to learn more.
 |  |  |  |  |
Extensions for Zoho CRM
In additions to 500+ Zoho CRM plug-and-play extensions, we released 32 new extensions for Zoho CRM in the second quarter of 2021. These no-code, ready-to-use extensions don’t just integrate other apps with Zoho CRM, but also add functionalities to help sales people improve performance effortlessly.
SMS Extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set, and ensure you are always catching your customers at the right moments. Maintain an SMS history of all your sent messages, and write workflows to send automated SMS messages.
 |  |  |  |
 |  |  |  |
WhatsApp extensions for Zoho CRM
Integrate your WhatsApp business account with Zoho CRM in minutes to support your customers with unlimited chats without leaving Zoho CRM. Start sending and receiving WhatsApp messages to customers directly from Zoho CRM.
More extensions for Zoho CRM
 | Connect Zoho CRM to your favorite business applications using n8n. Automatically modify or use your Zoho CRM data to set up workflows without writing a single line of code. |
 | Ensure accurate and complete address entry as you type details in real time in Zoho CRM. Address Lookup for Zoho CRM standardizes all global addresses even if you make a typo. Reduce mail bounces and delivery issues, and improve the user experience with accurate addresses. |
 | Send invoices with a GoCardless payment link to your customers right from Zoho CRM and instantly get the payment added to the bank account linked with your GoCardless account. Enable customers to set up a direct debit mandate so all their future payments will be automatically processed on the due date. |
 | Initiate remote support sessions directly from Zoho CRM's leads or contacts module. Once integrated, access all the session-related details under the newly created Assist module in Zoho CRM. |
 | Selling in the EU made simpler. Make secure transactions after checking your EU partner's VAT number validity and downloading the official data right into Zoho CRM. Save time by automating the VAT number verification process. |
 | Zefix is the central business name index for Switzerland. Integrate Zefix with Zoho CRM and simply select the name of the desired contact to import their details directly into the contacts or leads module of Zoho CRM. |
 | Easily convert any monetary amount from your home currency to foreign currencies and vice versa. The Currency Exchange Rate Updater will regularly update to the mid-market rate and you can change the update frequency according to your needs. |
 | Integrate Lusha with Zoho CRM to streamline and optimize your sales process. Automatically transfer and sync any lead’s contact data, like their email and phone number, in one click to manage your pipeline faster and more efficiently. |
 | Empower your sales team with organized and insightful data about their target accounts directly from Zoho CRM. Integrate organization charts for your target profiles into Zoho CRM, and keep everything you need to make better decisions in one place to close more deals. |
 | Manage all your website visits in one place. Access all the data collected by the Leady.com analytics tool directly from the Leads module in Zoho CRM. Apply your business processes to the collected leads directly in Zoho CRM, and more. |
 | Search your nearest leads, accounts, contacts, and vendors based on your location. View the search results in Google Maps and in a grid view with the distance details between the source record and search results. |
 | Navigate to Google Maps and find your lead's and account's location from the Leads and Accounts modules in Zoho CRM. The extension adds a field named Google Maps URL in the Leads and Contacts modules, which is autofilled with the address selected on Google Maps. |
 | Easily integrate your Zoho CRM account with Mailchimp to create a complete view of your sales pipeline. Help your marketing team support your sales team by nurturing leads. Learn what works and sell more. |
 | Do more from Zoho with the option to create satisfaction surveys on your phone and receive results directly in Zoho and add features that can help Zoho CRM + GoToConnect users increase the results potential of the tools used. |
 | Leaflet’s Zoho CRM integration enables organizations to take all or part of the document that drives deals and publish them for document creation. Draft whole agreements in minutes without leaving Zoho CRM and capture key terms and metadata automatically for analytics and reporting. |
 | Maintain your orders, products, and customers in Zoho CRM using Ship Station extension for Zoho CRM. Synce order to the Sales order module in Zoho CRM, and order-related referential entities such as Customers and Products are created as Contacts and Products respectively in Zoho CRM. |
 | Engage your prospects with unique insights about their business. No more searching on Google and wading through irrelevant results. Get intel on your target accounts, talking points, and recommended leads, all within your Zoho account and contact records. |
Extensions for Zoho Projects and Zoho Sprints
Manage projects like a pro. Reduce back-and-forth email conversations and long status meetings by integrating your collaboration tools with Zoho Projects and Zoho Sprints. These extensions will allow you to plan and coordinate with your team on tasks from start to finish without leaving Zoho.
 | Craft and host customizable business forms, and collaborate with your team on the go with Zoho Forms' simple drag-and-drop form builder. Connect Zoho Forms with Zoho Projects to directly push the collected responses as tasks in Zoho Projects. |
 | Connect your Foresight App with Zoho Projects to sync projects on both platforms. Add risks with 'open' status to create a task and 'realized' status to add an issue in Zoho Projects. View dashboards, reports, and charts to make informed business decisions. |
 | Collaborate seamlessly with other teams, break down app silos, and eliminate time-consuming manual work with Unito. Sync information both ways between Zoho Projects and tools like Salesforce, Airtable, Jira, HubSpot, Zendesk, and more using Unito for Zoho Projects. |
 | Attach files from your Google Drive account in Zoho Sprints without switching tabs. Collaborate effectively by keeping your files in sync with your work items in Zoho Sprints. Access all your files without the need to convert file formats. |
 | Enable your support teams to collaborate with product teams and deliver exceptional customer support. Link Zendesk support tickets to work items in Zoho Sprints so that your teams can collaborate with context and resolve customer issues faster. |
Extensions for other Zoho products
There are even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI.
 | Add candidates to your Zoho Recruit panel directly by adding resume files. Minimize the manual effort involved in extracting data from resumes and speed up the recruitment process. |
 | Access and manage all of your files right alongside your emails by integrating Zoho WorkDrive with Zoho Mail. Choose files from WorkDrive extensions to automatically attach them to the email being composed and more. |
 | Make hassle-free travel bookings for all your employees with itilite and see these travel expenses added automatically in Zoho Expense. Track all spends (including travel) at a company level and always be audit-ready. |
 | Zoho Show is a cloud-based presentation tool that lets you create, collaborate on, and present beautiful stories. With the Feather Icons add-on, communicate more with vectors while making your content more interactive and interesting. |
Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace.
Topic Participants
Reena Makwana
Sticky Posts
What's new on Zoho Marketplace
You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Recent Topics
Integrate Bunq with ZOHO Bookes
We are new users of ZOHO Books, and our bank (BUNQ, in the Netherlands) isn't listed on the bank integrations. Is there a way to handle this?Cliq iOS can't see shared screen
Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? RegardsAccess Denied
I am iOS Developer and updating our clients project and shifted ZohoDeskPortalCore SDKs from cocoapods to SPM and changed few lines of code but now i am get access denied, the help center app is unavailable. please contact administrator.Using Zoho Desk to support ISMS process
Hi, I am evaluating using Zoho Desk for security incident management. This seems to be aligned with Zoho Desk purpose as its just another type of incident. However in security incident management, ideally I can link incidents (tickets) with a risk fromBin Locations
Dear all, I am wondering if someone has the ability to develop the bin locations option for zoho inventory (integrated with zoho books) Regards, RyanTaxJar vs Avalara
Hi, I'm evaluating adoption of a sales-tax service for US based business. Anyone else have experience with TaxJar and Zoho Books? I am a Zoho One subscriber so anticipate needing to use Flow to make this work. It seems like Avalara are simply too expensiveHow to check Leads with no Task (open activity)
Hi everyone, I was wondering if there’s a way to view leads that don’t have any tasks assigned or open activities linked to them.What can we do on our end to improve the Answer bot answers?
Hi, I'm using the Answer bot card in the Codeless bot builder. I've input several questions and their answers in the FAQ section to feed the Answer bot. The text is all in French, as this is the language our customers communicate in. I've tried testingTaxes for EU B2B Transactions
Currently, ZC doesn't seem to have a procedure for validating VAT numbers of businesses purchasing in another EU state, and removing local VAT is valid. This is essential for all inter EU B2B trade.How to upload file to Connect using API?
Hi there. I looked at the API documentation and nowhere did it mention how to use the API method to upload a file even though it is mentioned that it is possible to be done so. Please help.Items Landed Cost and Profit?
Hello, we recently went live with Zoho Inventory, and I have a question about the Landed Cost feature. The FAQ reads: "Tracking the landed cost helps determine the overall cost incurred in procuring the product. This, in turn, helps you to decide theGroup Tax in Service Line Items
Hi FSM Team! I noticed that when you update a tax in the service line item the group tax is not showing up as an option. Let me know what can be done thank you!FSM Improvement Idea - Show an Import button when there is no data
I am setting up FSM for a client and I noticed that there is no option to import data, see screenshot below. Even when you click Create Contact there is only an option to Import from Zoho Invoice. It is only after you add at lease 1 record that the ImportZoho FSM API Delete Record
Hi FSM Team, It would be great if you could delete a record via API. Thank you,OAUTH_SCOPE_MISMATCH Error for Marketing Automation APIs with CRM Plus Account
I'm trying to integrate Marketing Automation journey triggering via API but getting OAUTH_SCOPE_MISMATCH errors. I need clarification on API access for CRM Plus users.Access token generate from the refresh token not working for API
Dear Sir/Madam, When I use my refresh token to obtain new access_token, that token return INVALID_TOKEN when the same API is called. I made sure that my api site is correct and match the auth web site. However the original access_token work fine.Function #4: Schedule Customer Statements
Regularly sending statements to customers is an imperative part of many business processes as it helps foster strong customer relationships and provides timely guidance on payments. While you can generate the statement of accounts and have it sent overLimiting search or dependencies with an asterisk "*".
I have a form with several dependency fields with options still developing for each field. Since these options were developing and not yet ready to be a selection in the field, I placed a filter for the dropdown field. In this filter, I selected fieldsImproved RingCentral Integration
We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.Cross Data Center Support for 1:1 Chats with External Users
Hello Zoho Cliq Team, We hope you're doing well. We appreciate the recent enhancement that enables cross data center collaboration in external channels, which has already improved communication across distributed teams. However, we’ve noticed that thisSupport Bots and Automations in External Channels
Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channelsAnswer Bot and Personalized Questions
Hi there, I have the same problem using the SalesIQ Answer Bot and the Zoho Desk Answer Bot (which really need different names, to be honest, in order to avoid confusion...) Customers that visit our website ask questions in the form of "What do you do?"Handling Greetings/Small Talk at the Beginning of a Zobot Conversation
Hello everyone, I’m currently configuring a **Zobot** in Zoho SalesIQ and everything is working as expected, except for one specific scenario at the very beginning of the conversation. My target audience has the habit of starting with a **greeting orRegex in Zoho Mail custom filters is not supported - but it works!
I recently asked Zoho for help using regex in Zoho Mail custom filters and was told it was NOT supported. This was surprising (and frustrating) as regex in Zoho Mail certainly works, although it does have some quirks* To encourage others, here are 3 regexImporting a new list into campaigns
I'm in the middle of switching my email platform to campaigns. I have a list that I want to import, and it overlaps with my existing Zoho CRM list. The fields in my Zoho CTM are more robust. Will this new list that I upload into my campaigns overwritewhen I email a invoice how can i see it was sent and also were i can go to see all emails sent
when I email a invoice how can i see it was sent and also were i can go to see all emails sent?Export Invoices to XML file
Namaste! ZOHO suite of Apps is awesome and we as Partner, would like to use and implement the app´s from the Financial suite like ZOHO Invoice, but, in Portugal, we can only use certified Invoice Software and for this reason, we need to develop/customize on top of ZOHO Invoice to create an XML file with specific information and after this, go to the government and certified the software. As soon as we have for example, ZOHO CRM integrated with ZOHO Invoice up and running, our business opportunitiesShowing description in timesheet and timelogs.
I am wondering if it’s possible in version 5 of Zoho People to have the description show by default or with a manipulation on the user’s part. Let me show you what I mean. As you can see this is the view for the users. Now if they want to see the fullHow can I see content of system generated mails from zBooks?
System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.CRM Blueprint Notification by Cliq
Dear Zoho team, In Workflow, there is nofication by cliq, but in blueprint, there is no option as cliq notification. I think it is very convenient to get notified by Cliq , as there are multi modules in apps, but we will always check CliqsZoho People Attendance Regularization – Wrong Total Hours Displayed
While using Zoho People, I observed that the attendance regularization is showing wrong total hours when applied to past dates. For example, if a check-in is added at 10:00 AM and check-out at 6:00 PM for a previous date, the system sometimes calculatesSync Contacts in iOS
What does the "Sync Contacts" feature in the iOS Zoho Mail app do?Live webinar: Craft the ideal sales pitch deck with Show
Every great sale starts with a great story. And your pitch deck? That’s where the story takes shape. But too often, these presentations end up looking generic, overloaded with text, or lacking structure. The good news is, it's easier to fix than you think!Project Statuses
Hi All, We have projects that sometimes may not make it through to completion. As such, they were being marked as "Cancelled". I noticed that these projects still show as "Active" though which seems counter intuitive. In fact, the only way I can get them👋 Welcome to the Zoho MCP Community
Hello all, glad to have you here! This is your space for everything AI agents, MCP tools, and intelligent business apps. This community is for you — developers, partners, creators, and businesses exploring how agents can transform work. Whether you’reSuitability of Zoho One (Single User License) for Multi-State GST Compliance & Cost Analysis
Hello Zoho Team, I am an e-commerce business owner selling on platforms like Amazon, Flipkart, and Meesho, and I'm currently using their fulfillment warehouses. I have two GSTIN registrations and am planning to register for an additional 2-3 to expandDNS Manager
Where Can I find my DNS manager so I can link this to click funnels or AWEBERForwarder
Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get theForwarder
Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get theHow do I sync multiple Google calendars?
I'm brand new to Zoho and I figured out how to sync my business Google calendar but I would also like to sync my personal Google calendar. How can I do this so that, at the very least, when I have personal engagements like doctor's appointments, I canNext Page