Windows Quick Support
The Quick Support Plugin enables customers to seamlessly connect with your support team by raising requests directly from their desktop. It also enables instant access to active remote support sessions to deliver faster assistance, improved user experience, and efficient issue resolution. This feature is supported on Windows, Mac, Linux, and Raspberry Pi devices. Learn more.

Secure Connect
This adds an extra layer of protection to your unattended access sessions. When enabled, technicians must complete multi-factor authentication (MFA) before connecting to any unattended device in your organization, ensuring only authorized access goes through. Learn more.

Script Repository
Admins can now centrally store and manage scripts in Zoho Assist, making them instantly executable on remote devices during support sessions, for faster, more consistent troubleshooting across teams. Learn more.

Service Queue for Cobrowse
Technicians can now pick up customer support requests directly from the service queue in Zoho Assist. Once a request comes in, they connect instantly through a live Cobrowse session. Customers can raise these requests through the embedded Cobrowse widget on the respective website, no downloads needed. Learn more.