Quick Support for MAC & Linux
Zoho Assist Quick Support is a desktop plugin on the customer's remote machine. It allows customers to join a remote support session quickly or raise a support request directly from their desktop, streamlining the support process.
Linux Remote Audio
Linux Remote Audio now enables reliable, high-quality audio capture and streaming during support sessions, helping technicians diagnose issues faster. This capability joins existing Windows Vista+ and macOS 13+ support and can be enabled or disabled via the web client or Windows technician console.
MAC virtual monitor
With support now extended to macOS alongside Windows, technicians can attach a virtual display to devices without a monitor, enabling resolutions up to 2K for sharper visuals and smoother troubleshooting. This upgrade delivers clearer remote access and improved efficiency, even in complex or multi-device environments.
Real-time chat window notifications
Windows users will receive an automatic notification in the chat window whenever these controls are enabled—ensuring transparency as you use clipboard sync, blank screen, and input disable options to manage the remote session smoothly.