Zoho Assist Feature Update: February 2025

Introducing Advanced Session Audit for Mac

Enable Advanced Session Audit to track technician activities during remote sessions. This feature records actions under File Management, Processes, Clipboard Events, and Window Activity to provide a detailed audit log for enhanced monitoring and accountability.

Enhance security with ProGuard integration

We've implemented ProGuard in the Technician app to enhance security, optimize performance, and reduce app size. This update strengthens protection by obfuscating code and making it harder to reverse-engineer. Now available on the Play Store.

Invite external technicians via Android app

Now, you can easily and securely collaborate with technicians from outside your organization! Previously limited to internal technicians, our latest update allows external technicians to join remote sessions seamlessly so you can expand your support network.