iOS Technician – External Technician Support
Technicians can now invite external experts from outside their organization to join a remote session. Simply enter the external technician’s email address to send an invitation instantly. Enables faster issue resolution through real-time collaboration with third-party specialists.

Unattended Access – Group Management Enhancements
Unattended group management is now more efficient with a new group overview page and clear visibility into dynamic group criteria. You can also remove devices directly from any group for faster control.

Native Viewer – Renderer Optimization
We've added video rendering support for AMD processor-based devices and resolved key memory issues to ensure a smoother native viewing experience.

iOS Video Streaming – Performance Optimized
Video streaming is now fully supported on iOS devices, offering faster, more seamless screen sharing during remote sessions.