Zoho Contacts imports no longer works
I have been uploading .csv files of new contact to Zoho for 5 years and suddenly it no longer works. I am getting the following error message and there is no way around it: "Could not find a matching parent record for this lookup field. - Company." If I have to enter 80 contacts manually, there is no reason to have a CRM system. There is no parent record because these are new contacts. I have always been able to do this before. Please explain to me how it is possible with all of the CRM changes to actually import a contact list. Thank you.