Zoho CRM API Credits & Limits for Workflow

Zoho CRM API Credits & Limits for Workflow

Hi Team,

Just wanted to clarify how the API credits work for Zoho CRM and workflows with custom functions.

  • API Credits are based on your subscription and are set at the account level.
  • You can buy additional credits if needed.
  • For Enterprise customers, you get 50,000 credits + 1,000 credits for each user license, plus any add-on credits.
  • Each excecution takes about 5 credits for my case.

Example: For an Enterprise customer with 25 agents, the total credits would be:

  • 50,000 credits + 25 agents x 1,000 credits = 75,000 credits.
  • This allows them to use up to 15,000 excecutions per day.

For more details, check out this link:
Zoho CRM API Limits

Does anyone know if this is the correct limit? Or if we’re missing anything? Let me know!