Zoho crm instant sync not working

Zoho crm instant sync not working

I've been trying to get an instant sync set up between zoho crm and zoho billing to sync my contacts. I've followed https://www.zoho.com/uk/billing/kb/integrations/instant-automatic-sync-from-crm-to-subscriptions.html#:~:text=Webhooks-,How%20do%20I%20sync%20new%20data%20from%20Zoho%20CRM%20to,Settings%20%3E%20Integrations%20%3E%20Zoho%20CRM.
but I'm getting an error from within the function in the workflow.


I have also set up the connection correctly, as seen in the docs I have linked

what am I doing wrong here?