Hi,  We have a lot of customers in Zoho Desk with associated contacts.  When a contact leaves we want to be able to still have their tickets in our history as this is important.  But we don't want to have all these contacts that no longer work for the company.  This has been an ongoing issue for many years.  I don't want a complex workaround, I'd like this to be a feature where you can mark a contact in Zoho Desk as in-active and they are moved to an archive area of the Customer, but still linked to the customer.