Zoho Desktop Plugin Freezing

Zoho Desktop Plugin Freezing

Starting about 3 days ago, when I attempt to use Zoho Desktop Plug the application just freezes at "retrieving user details". This is happening on multiple computers.

We have to log in through the web interface instead, which is not as convenient.

Any idea why this is happening?

--Rick


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      Hello all Welcome to Zoho Assist forums. Zoho Assist is the remote support and remote access software from Zoho.  The sub-forums, 'General', 'Instant Remote Support' and 'Unattended Remote Access' that are listed in this forum are only for queries related to Zoho Assist. If you're looking for assistance or support on any other zoho products such as Zoho Mail, Zoho CRM etc., kindly check for the relevant product forum at https://help.zoho.com/portal/en/community/ Thanks in advance. Looking forward