Zoho Payroll's Latest Updates : March 2023

Zoho Payroll's Latest Updates : March 2023

At the heart of our work is our customers. We aim to provide payroll software that not only fulfills your needs but also surpasses your expectations. We believe in constantly challenging ourselves to create functional and appealing software, providing you with an intuitive experience.

With this philosophy in mind, we are thrilled to share the latest features developed throughout February. Our team has worked hard to introduce TDS liabilities, Challans, and Form 24Q, alongside other enhancements such as renaming the termination process to the exit process, adding departments and designations, rehiring options for terminated employees, and significant improvements to our Zoho Payroll mobile app.

Department and Designations

Departments and Designations in Zoho Payroll allow you to better organize your workforce according to different divisions or units such as Marketing, Sales, HR, Finance, and Operations, as well as the job titles of employees within each department.

Organizations can streamline their payroll processes, improve data management, and gain valuable insights into their workforce by creating and managing departments and designations.

Departments and Designations make it easier for you to manage your data more efficiently. This helps you save time and effort when processing payroll. Learn More.


Screenshot 2023-02-27 at 2.17.52 PM.png
Here's how you can create Departments/Designations in Zoho Payroll: Click Settings > Departments/Designations > + New Departments/Designations.

Updated Termination Terms in Zoho Payroll

We have revised the terminologies relating to employee termination. Termination Process has been renamed to Exit Process, and Termination Payroll has been renamed to Final Settlement Payroll. We believe that this simple change reflects a more positive approach to managing employee exits.

With improved filtering capabilities, you can now filter exited employees by their reason for exit, making it easier for you to list the employees who have left your organisation. Learn More.



Rehire Exited Employees

This feature allows you to easily rehire an employee who has previously exited. When you rehire a terminated employee, their details for this financial year will be available in Zoho Payroll. If the employee has access to the employee portal, they can also view their previous payslips and forms that were recorded in Zoho Payroll. 

Screenshot 2023-03-01 at 8.27.27 PM.png

TDS Liabilities, Challans, and Form 24Q

As per Indian tax laws, employers are responsible for deducting tax at source (TDS) from their employees' salaries and remitting it to the government. This ensures that taxes are paid promptly and efficiently. In Zoho Payroll, the TDS Liabilities, Challans, and Form 24Q are all interconnected and play a crucial role in ensuring accurate and timely TDS payments.

Pre-Requisite: You must enable the feature to view the TDS Liabilities, Challans, and Form 24Q modules. To do this, click View Details on the left sidebar and click Enable.



TDS Liabilities

TDS Liabilities refer to the total amount of TDS that an employer is liable to deduct from their employees' salaries. This amount is calculated based on the employees' income tax slab and their eligible deductions under the Income Tax Act. In Zoho Payroll, the TDS liabilities are calculated automatically for each employee based on their salary and tax deductions. Learn More.

Pre-Requisite: You can view the TDS liabilities only if you have submitted and approved your pay run.



To view the TDS liabilities in Zoho Payroll: Go to Taxes and Forms > TDS Liabilities > View Details.

Challans

Challans are payment receipts that are generated when an employer remits their TDS liabilities to the Government. These challans are proof of payment and must be recorded in Zoho Payroll. Learn More.

Once you’ve viewed the TDS Liabilities, you can record the challan for it. Here’s how: Go to Taxes and Forms > Challans > Click Record Challan.



Form 24Q

Form 24Q is a quarterly statement that employers should submit to the Government. This statement details the TDS liabilities, the tax deducted from each employee's salary, and the amount remitted to the Government. In Zoho Payroll, you can generate the text file based on each employee’s salary and TDS information.

Once you generate the text file, you’ll have to attach the text file and generate the .fvu file using the FVU tool provided by the Tax Information Network. Once you generate the .fvu file, you can submit it to the Indian Government through an online portal. Learn More.

Here’s how you can view Form 24Q details in Zoho Payroll: Go to Taxes and Forms > Click Form 24Q > Select the quarter for which you’ve processed the pay run > Click View Details.


Zoho Payroll Mobile App Updates

  • Extended Support for New States: One of our recent updates is the addition of support for several new states in the US edition of our Android app. Specifically, we have added support for South Dakota, New Hampshire, Nevada, Alaska, Utah, Georgia, Minnesota, Montana, and Wyoming. With this update, businesses in these states can now use Zoho Payroll to manage their payroll processes with ease.
  • Tax Withholding: The tax withholding module in Zoho Payroll has been revamped for the US Edition. The new system offers an improved user experience and makes it easier for employers to manage tax withholding for their employees.
  • Reimbursements: Zoho Payroll offers a convenient way for users to create reimbursement claims for expenses incurred on behalf of the company for the Indian edition. With the Share Extension feature, users can easily share their bills from any app to create reimbursement claims in the Zoho Payroll app.

That's a wrap for now! We are always eager to hear your suggestions so we can help you better. If you have a feature request, please share it in the comments below.

If you require assistance, please write to us at support@zohopayroll.com, and we'll get back to you. Stay tuned for more updates from Zoho Payroll!

Regards,
The Zoho Payroll Team

    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll
    • Recent Topics

    • Mail Merge - unable to send more than 50 email

      Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.
    • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

      Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you
    • UK payroll entries

      Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems
    • Closing Accounting Periods - Invoice/Posting dates

      Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
    • Invoice status on write-off is "Paid" - how do I change this to "Written off"

      HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way
    • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

      Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge
    • Zoho Live Chat/Support

      What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still
    • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

      Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?
    • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

      Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission
    • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

      When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as
    • Tax in Quote

      Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
    • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

      We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of
    • Zoho Subscriptions -- Zoho Commerce integration

      Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.
    • Website show Blank white screen

      Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com
    • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

      Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering
    • Projects custom colors replaced by default orange

      Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
    • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

      Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design
    • From Email Address When Replaying to Missed Chats

      One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in
    • how to treat a same person as customer and vendor in zoho

      hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and
    • Narrative 6 - The impact of rebranding

      Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply
    • custom color palette for picklist in Sheet

      Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not
    • What's New - July 2025 | Zoho Backstage

      Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure
    • Image Upload Field API get encrypted ID and sequence number

      Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images
    • Attention: Changes to 10DLC TCR pricing and new authentication requirements

      Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
    • Better Time Tracking

      We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think
    • Scheduled Tickets Need Updated

      There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The
    • Team Feeds Improvements

      Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to
    • Better Security, Better User Experience | Help Center Update | June'25

      As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the
    • Upload Logo to Account Page

      It would be nice to set a logo for an Account
    • View Agent Collision on Ticket List Page

      It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired
    • Restrict user from viewing the detail standard view

      Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script
    • Upload Picture to Contact

      It would be nice to upload a profile picture to a contact.
    • Ticket Status Colors

      Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right
    • Allowing Pictures for Client Contacts

      Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.
    • Paid Support Plans with Automated Billing

      We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
    • Agent name Alias

      I am seeing that Full name of my staffs are written on every ticket response which is not good for some reasons. It is possible to user like this: Manny P. (First Name with Last Name's First Letter) or  Manny (First Name) This is want we want to show
    • Unable to add attachments to tickets through Desk API

      I able to use the Desk API to generate tickets. However when I try to use the tickets/{ticketId}/attachments endpoint, I always get an Unauthorized error. My app has Desk.Tickets.ALL included in its scope so this should not be an issue
    • What's wrong with this COQL?

      What's wrong with this COQL? Code returns "invalid operator found". SELECT id, Name, Stage, Account, Created_Time, Tag FROM Production_Orders WHERE (Account = '4356038000072566002' AND Stage NOT LIKE '%customer%') ORDER BY Created_Time DESC LIMIT 200
    • [Feature Request] Add support for internationalized top-level domains mail hosting

      This is an important request to add support for internationalized domains mail hosting to https://www.zoho.com/mail/ In this case, that is only limited to domain name/mail address however currently it's already possible for us send mails etc using below
    • Add Enable/Disable to Field Rules and other Rules

      Hi, Sometimes I have rules setup for fields, and until I want to enable them for use, I can set the fields to Hidden but rules still show them, today you have to delete rules and then recreate them again, would be nice to have a toggle for Enabled/Disabled
    • Next Page