Zoho Payroll's Latest Updates : March 2023

At the heart of our work is our customers. We aim to provide payroll software that not only fulfills your needs but also surpasses your expectations. We believe in constantly challenging ourselves to create functional and appealing software, providing you with an intuitive experience.

With this philosophy in mind, we are thrilled to share the latest features developed throughout February. Our team has worked hard to introduce TDS liabilities, Challans, and Form 24Q, alongside other enhancements such as renaming the termination process to the exit process, adding departments and designations, rehiring options for terminated employees, and significant improvements to our Zoho Payroll mobile app.

Department and Designations

Departments and Designations in Zoho Payroll allow you to better organize your workforce according to different divisions or units such as Marketing, Sales, HR, Finance, and Operations, as well as the job titles of employees within each department.

Organizations can streamline their payroll processes, improve data management, and gain valuable insights into their workforce by creating and managing departments and designations.

Departments and Designations make it easier for you to manage your data more efficiently. This helps you save time and effort when processing payroll. Learn More.

Here's how you can create Departments/Designations in Zoho Payroll: Click Settings > Departments/Designations > + New Departments/Designations.

Updated Termination Terms in Zoho Payroll

We have revised the terminologies relating to employee termination. Termination Process has been renamed to Exit Process, and Termination Payroll has been renamed to Final Settlement Payroll. We believe that this simple change reflects a more positive approach to managing employee exits.

With improved filtering capabilities, you can now filter exited employees by their reason for exit, making it easier for you to list the employees who have left your organisation. Learn More.

Rehire Exited Employees

This feature allows you to easily rehire an employee who has previously exited. When you rehire a terminated employee, their details for this financial year will be available in Zoho Payroll. If the employee has access to the employee portal, they can also view their previous payslips and forms that were recorded in Zoho Payroll. 

TDS Liabilities, Challans, and Form 24Q

As per Indian tax laws, employers are responsible for deducting tax at source (TDS) from their employees' salaries and remitting it to the government. This ensures that taxes are paid promptly and efficiently. In Zoho Payroll, the TDS Liabilities, Challans, and Form 24Q are all interconnected and play a crucial role in ensuring accurate and timely TDS payments.

Pre-Requisite: You must enable the feature to view the TDS Liabilities, Challans, and Form 24Q modules. To do this, click View Details on the left sidebar and click Enable.

TDS Liabilities

TDS Liabilities refer to the total amount of TDS that an employer is liable to deduct from their employees' salaries. This amount is calculated based on the employees' income tax slab and their eligible deductions under the Income Tax Act. In Zoho Payroll, the TDS liabilities are calculated automatically for each employee based on their salary and tax deductions. Learn More.

Pre-Requisite: You can view the TDS liabilities only if you have submitted and approved your pay run.

To view the TDS liabilities in Zoho Payroll: Go to Taxes and Forms > TDS Liabilities > View Details.

Challans

Challans are payment receipts that are generated when an employer remits their TDS liabilities to the Government. These challans are proof of payment and must be recorded in Zoho Payroll. Learn More.

Once you’ve viewed the TDS Liabilities, you can record the challan for it. Here’s how: Go to Taxes and Forms > Challans > Click Record Challan.

Form 24Q

Form 24Q is a quarterly statement that employers should submit to the Government. This statement details the TDS liabilities, the tax deducted from each employee's salary, and the amount remitted to the Government. In Zoho Payroll, you can generate the text file based on each employee’s salary and TDS information.

Once you generate the text file, you’ll have to attach the text file and generate the .fvu file using the FVU tool provided by the Tax Information Network. Once you generate the .fvu file, you can submit it to the Indian Government through an online portal. Learn More.

Here’s how you can view Form 24Q details in Zoho Payroll: Go to Taxes and Forms > Click Form 24Q > Select the quarter for which you’ve processed the pay run > Click View Details.

Zoho Payroll Mobile App Updates

• Extended Support for New States: One of our recent updates is the addition of support for several new states in the US edition of our Android app. Specifically, we have added support for South Dakota, New Hampshire, Nevada, Alaska, Utah, Georgia, Minnesota, Montana, and Wyoming. With this update, businesses in these states can now use Zoho Payroll to manage their payroll processes with ease.
• Tax Withholding: The tax withholding module in Zoho Payroll has been revamped for the US Edition. The new system offers an improved user experience and makes it easier for employers to manage tax withholding for their employees.
• Reimbursements: Zoho Payroll offers a convenient way for users to create reimbursement claims for expenses incurred on behalf of the company for the Indian edition. With the Share Extension feature, users can easily share their bills from any app to create reimbursement claims in the Zoho Payroll app.
  
  

That's a wrap for now! We are always eager to hear your suggestions so we can help you better. If you have a feature request, please share it in the comments below.

If you require assistance, please write to us at support@zohopayroll.com, and we'll get back to you. Stay tuned for more updates from Zoho Payroll!

Regards,

The Zoho Payroll Team

• Topic Participants

• Bennet Noel L

  

• jdrake

• Sticky Posts

• Zoho Payroll | Quarterly Product Updates For 2024

  As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

• Introducing Academy 🎉: your go-to hub for all things payroll

  Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

• Recent Topics

• Zoho Books | Product updates | June 2025

  Hello Users, We’ve rolled out new features and enhancements in Zoho Books, from the option to record advances for purchase orders to dynamic lookup fields, all designed to help you stay on top of your finances with ease. Introducing Change Comparators

• Widget Upload to CRM Fails with “Page Not Found” – Even with Correct Index Path

  I'm building a simple widget to export Contact data to CSV in Zoho CRM, triggered via a custom button. The widget uploads cleanly, appears in the widget list, and is successfully assigned to a Contact detail view via a custom button. But when clicked,

• Account disabled

  I have an issue I need help with. Whilst trialing ZOHO CRM I created the following: Account1 (-------------) using m__ame@m__rg___s__i__.___.__ and 2 personal emails Account2 (-------------) using a personal email and 2 users _al__1@______________._o_.__

• How can we manage the tags in ticket

  Allowing agents to use Tags indiscriminately can cause havoc. We could not find tag management where 1. The admin can create Tags beforehand for use by Agents 2. Permission can be allocated which roles/profiles can use existing tags or add new tags 3.

• Feed Notifications filter?

  I'd like to have filter settings for Feed Notifications just like we have for Personal Email. If someone dumps a bunch of files into a project, we get a notification for every file!

• Custom fields and filters for Timesheet

  HI Zoho Projects team. IT would be great and useful if we can add custom fields to the Timesheet design And is needed more options for filtering the timesheet dashboard, like "Milestones" and task list asociated to the record. Thank you

• How do I rename the dropdown that contains a form and a report?

  I want to rename this, but I can't find how

• Filtering two fields

  Hoping somone can assist, i am trying to create a report to show values from two different fields. e.g I have Field 1 Field 2 In some records, fields 1 and 2 are both "yes"; in other records, only one of the fields has the value "yes". Can we generate

• Unable to Convert Quote to Invoice – Integration Active but User Not Recognized

  I’m having trouble converting a Quote into an Invoice inside Zoho CRM, even though the Zoho Finance Suite integration is enabled (Invoices, Quotes, Products, and Customers are all checked), and my user is an Admin in both Zoho CRM and Zoho Books, using

• Owner drawings

  I entered an owner’s drawing transaction in 2023 but it’s still appearing on 2024 books. Is that supposed to happen? Or should Is there an additional step? I prefer for this transaction not to appear.

• Running Balance in Account Statement.

  Running balance should come by default in the accounting statements but in ZOHO we need to customize every time to get the running balance in accounting statement. I did not understand, when the bank account statement opened from Bank Menu can show the

• Importing Invoices

  Dear Team I used the enclosed csv file to import some invoices and it worked fine. I had to delete the file and when I am trying to re-upload it, I am getting the error for invoice number and branch "Resource does not exit." I tried a number of different

• Enhance "Send Cliq Notification" Action in Zoho Desk Workflows (and also add Happiness Rating Support)

  ello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the “Send Cliq Notification” action available in Zoho Desk workflows — specifically in workflows triggered by Happiness Ratings, but also relevant to all workflows

• Treatment of Non-Refundable Income after cancelling an Invoice

  A customer made part payments of 30,000 for an invoice 0f 100,000, and then he is unable to pay up the remaining and has asked for a refund. As per company policy, he can only get 75% of the amount paid, which is 22,500. The remaining 7,500 is non-refundable

• I need refund

  I have purchased the Zoho Book standard plan; I had the impression that I would get the purchase > Bill feature. After purchasing, I found that billing is not included in the Zoho standard plan. I immediately canceled the subscription. I love the product,

• Handling identifiers during an import

  Importing your data When importing data into an application, it is crucial to prevent data loss or duplication. These types of errors can hinder the development of a clean and well-organised database, which is essential for effective data management and

• Creating Deposit Invoices

  Hi, we are a company that does project based work with a request at the begining of each project for a deposit payment. At the moment we are creating invoices for the deposit and an invoice for the completion of the project, however they are completely

• Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do

  Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp

• It's time to say goodbye to Zoho Recruit for me.

  Hello, I have been a Zoho Recruit user since 2013. The tool has evolved, with a better UI, new features and so on. The pricing is still a great asset too. BUT, that being said, important features are not coming fast enough. I tried to share my point of

• change subscription within customer portal

  Would be great for the customer to be able to change their own subscription (or restart existing one) within the customer portal. Also, would like to be able to have early termination fee on subscriptions if canceled early.

• How to make the add-on optional at the time of subscription?

  The scenario is this, we have a service which has optional add-ons. Like the customer who purchased the subscription may or may not want to get the add-on. In our case if the customer choose the addon we have monetary benefit. In case the user does not

• Unable to add attachments to knowledge base anymore

  I have been adding articles to knowledge base in Zoho Desk (as part of Zoho One). Today suddenly i found that I am unable to upload and attachments to the articles. I get the following error: "Attachment couldn't be added." I have uploaded the screenshot

• Advanced factors for multiple scoring rules: Now with Zia scoring automations for all modules

  Greetings all, We're happy to offer improved scoring features by adding extra scoring factors, including Zia Scores, in our multiple scoring rules (MSR) feature. These new factors—which empower existing traditional scoring factors—include criteria for

• Sortie de Zoho TABLE ??

  Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??

• Restrict Agents from Editing Shared Custom Views in Zoho Desk

  Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the custom views functionality in Zoho Desk. 🎯 Background We’re actively using custom views to filter and display tickets for different teams based on specific

• Introduction Dario Schiraldi Deutsche Bank Executive

  Hello Everyone, Dario Schiraldi serves as a key leader at Deutsche Bank, where he plays a crucial role in shaping the bank's strategic direction and driving operational success. With a solid foundation in finance and leadership, Dario is committed to

• Is Zoho Shifts included in the Zoho One plan?

  In case the answer is no: there's any plan to make it available via One? Thank you

• Feature Request: API Access for Managing Deluge Functions (with OAuth & Change Tracking)

  Hi everyone, I wanted to share a thoughtful request that came in from one of our Zoho clients this week. I believe many of us as partners and developers might relate to it. “One quick item to flag: we’d love an official way to manage Deluge functions

• Moving Subscriptions from one Customer to another

  We frequently need to move subscriptions from one Customer to another Customer in Zoho Billing and the only way we have figured out to do this is to cancel it in the old owner's profile and manually recreate in in the new owner's profile. In doing this,

• how to add new line in Deluge?

  I want to make string with line separation like this: this is the first line second line third line I have tried to use \n <br> or </br> inside the string but I can't achieve the result like the example above. I want to create a task by using custom function

• How to pause a subscription/recurring order ?

  Hello, I'm evaluating Zoho Subscriptions for a food co-op where members order a box of produce every week. The software that we're currently using allows members to set up a recurring order. Members can pause the recurring order when they don't want a box for a while and then resume it later. Is it possible to pause/resume a subscription ? Thanks John

• Hosted Payment Pages - how to update the address in zoho billing

  I"m playing around with the muti-page hosted payment pages which have places for customers to enter their addresses when paying. Why does this not update their address in Zoho Billing after payment? What can I do to make this happen?

• Tracking training certification expirations

  Hi Zoho Community! I'm looking for some input on the best and most efficient ways to track training expirations in Zoho CRM. I have a very specific workflow that I am looking for - my company offers trainings, and the certification expires every 2 to

• Kaizen #164 : Client Credentials

  Hello everyone, Welcome back to Kaizen. In this post, we will discuss Client Credentials Flow and when it can be used. What is Client Credentials Flow? According to RFC6749, the official specification for the OAuth 2.0 authorization framework, "The client

• CRM Email Template Align Left Instead of Center

  Is there a way to make a basic template align to the left instead of center? I know I'm likely forced to the 600px wide with the basic templates but I would REALLY like to set the email to the left instead of center. The basic templates make all the emails

• Client Script - "Click' Button on Purchase Order - Specify "To Contact" or "To Supplier"

  The send email button is unique on the purchase order in that is has an additional submenu to send email "To Contact" or "To Supplier" It appears that the "click" event in Client script doesn't work correctly, probably because the button click didn't

• Add Client Credentials Flow to Python SDK

  The Zoho CRM API supports a client credentials flow to automatically generate ephemeral access tokens, and this can be done programatically. The Python SDK however requires you to provide a grant token, refresh token, or access token when initializing

• Conditional display of fields in Zoho Books Custom modules based on another field

  We're currently working with a Custom Module in Zoho Books and have a question about improving data entry efficiency and user experience. Our module includes a "Client Type" dropdown field, which determines the type of information to be collected. Each

• Background Image for page in Zoho Creator

  Is it possible to use an image as the background in a page in Zoho Creator? I see it is possible to use an image as the background within a panel, but about about the page itself?

• Zoho IP address blocked by Microsoft

  Today I tried to send emails to Outlook email addresses and all of them failed. The log displays like this: Reporting-MTA: dns; mx.zohomail.jp Arrival-Date: Fri, 27 Jun 2025 12:52:30 +0800 Original-Recipient: rfc822; ######@outlook.com Final-Recipient:

• Next Page