Customer notification personalization
Is there any way to send the email notifications in the customer language? For example payment confirmation in french for french customer and payment confirmation in spanish for spanish customer? Thank you in advance!
Search API for Zoho Subscription
I am unable to find "search" API for Zoho subscriptions at https://www.zoho.com/subscriptions/api/v1/#introduction Can someone help?
Metered Billing - testing
I have a test organization and need to test metered billing. My goal is goal is to have a invoice created in the pending state when metered billing is on. I create a subscription with a back dated activation date but the next billing date is always in
Integration Subscriptions - Modulbezeichnung, Spaltenbreite, Spaltenbezeichnung
Bei uns wird das Modul "Zoho Subscriptions" angezeigt. Die Modulbezeichnung sollte man umbenennen können Hinter der Modulbezeichnung sollte die Anzahl der Datensätze angezeigt werden Die Spaltenbreite muss insofern optimiert werden, so dass Datumsfehler
Zoho Subscriptions & Zoho CRM Products
Hi, Why are my Zoho Subscriptions Products are not available in Zoho CRM Products ? Therefore, it means that I can not generate a quote from CRM & validate the sale + subscription invoicing through Zoho CRM ? It completely breaks the Zoho ecosystem
What's New in Zoho Subscriptions - June 2022
Hello everyone, We've made updates to Zoho Subscriptions that help you handle taxes and compliance better, along with a highly requested enhancement to calendar billing. Here's what's new in June: Billing Months for Calendar Billing (Early Access) The
Resend Invoice to New Email Address
Hi there, I have created a new subscription in Zoho Subscriptions. I received an email response that the email address has changed and need to resend to alternate email address. I have added the new email address to "Customer". My question is, how do
Upgrade from MAIL ONLY to WORKPLACE
Hi, I would like to ask what happens with previous yearly bought subscribe when upgrade from "MAIL ONLY" to "WORKPLACE". Is the price difference compensated somehow? Or maybe the remaining part (and money) of previous tier is lost. Thank you in adva
How to send UTM parameters into the Zoho Subscription paeg?
Hi I am using Zoho Hosted pages, Wanted to know what's the best way to pass UTM's into my Zoho Subscription page? I understand that there are no options for hidden fields (?) Thank you!
Authorize.net ARB and Zoho for subscriptions
I wanted to see if anyone has subscription memberships that charge monthly or annually and are you using Zoho subscriptions to capture the data and the payment and then using authorize.net to manage the subscription so the card will be charged during
Custom Fields for Subscriptions in Customer Portal
We need to be able to display a custom field for a subscription in the customer portal. If the custom field is a URL we need to be able to allow the customer to click the URL from the portal. Ideally, we can have a text string that is what is clicked
Billing
Is there anyone to contact for merchant billing questions?
Zoho Subscription Country data not passed to Analytics
Hi, can anyone help with this? The country data from Zoho Subscriptions were not all passed to Zoho Analytics. How can I troubleshoot this?
Adding Subscription to an Existing Customer - Subscriptions API
Good day, Please I am trying to add subscription to an exiting customer, so I send the customer ID along with other request parameters. but I get the error message "The Customer field can neither be blank nor be incorrect. Please enter a correct customer."
Feature request: Bulk void/delete invoice in one go for specific customer/subscription of the customer
Hi Team If Customer C, has Subscription S and have 20 invoices one wants to void, it is tedious task. Easy way is to have small checkbox (multi select) for selecting multiple invoices and void them in one go. (Same can be applied to Delete invoices and/or mark it open). Thanks.
Transferring credits between customers
Hey guys! Was wondering if you could help me with something. We have two customers that are husband and wife. They underwent our thrive together referral program in which subsciptions will be priced for only one person but the initial fee applies for
Need help registering a Opmanager
I need to register the attached license files for Opmanager. I am unable to find the "register" button to get this done.
Unwanted accountant access
Hi I run an accounting firm. One of our client who provided us accountant access has since closed business. Unfortuntately he has not cancelled the accountant access given to me and I am not able reach him to resolve this. I would like to get this accountant
API hosted page integration
Hello, We have created a product that has 3 subscription plans (basic, small business, and enterprise) and we want to create, change, cancel subscriptions from our website via Zoho APIs and without SSO. I have checked your documentation for the API hosted
Subscriptions with monthly billing but minimum committment term
How can I prevent customers from cancelling subscriptions that have a minimum commitment, such as software subscriptions that I bill every month but in which the customer has a one year contract? Thank you!
Hosted Payment page to show name, address, and phone when customer already exists in Subscriptions
Hello, Is there a way to show the customer's name, address and phone number on a hosted payment page when they customer already exists? When a customer is converted to a contact in CRM, we add them as a customer to Subscriptions (to get their subscriptions
What's New in Zoho Subscriptions - April 2022
Hello everyone, This time, our updates are focused on report enhancements, and some payment-related self-service options for your customers. Here's what's new: Net Customers Report The Net Customers report is useful for identifying the total number of
Upcoming Features for Zoho Subscriptions
Hello everyone, Zoho Subscriptions is set to receive a massive update, with a bunch of new features and usability improvements. This update will also provide a shared user experience with other apps from the Zoho Finance suite, such as Zoho Books or Zoho
Stripe ACH payment support
Would love to see Zoho Books integrate Stripe ACH payments. Any chance on this happening? The only two processors that Zoho allows ACH payments through are Authorize.NET and Forte, and both require a monthly fee, whereas Stripe does not. With Quickbooks
gruppierte Rechnung nochmals erstellen
Szenario: Ein Kunde hat 2 Abos die durch die Gruppierungseinstellung in einer Rechnung am 1.3. an den Kunden gesendet wurde. Jetzt stellen wir fest, das in dem einen Abo ein falscher Artikel berechnet wurde. Die Rechnung muss storniert werden. Eine neue
Copy one zoho organization data and configuration to another
Hi, I am using zoho-subscription and zoho-invoice for my application. Right now application is deployed and being used by some customers. Now I have a requirement like I need to copy all data(subscription and invoice) and configuration to a newly created zoho organization. How can I achieve this by not losing any existing customer data. I knew that we can copy configuration of one organization to another while creating new one. Any suggestion on how to copy both data and configuration? Please help.
Contact Us Option
Hi we have a number of subscription plans for our product with the highest tier being a ‘Contact Us” for pricing. How can I achieve this in Zoho Subscriptions? Ideally we want to embed the subscription in our web page.
Integration with zoho Projects
I just read through your ZS guide. it mentioned creating projects in Zoho Books. that's great, It really is. But not everyone uses Zoho books. Some of us use QuickBooks Online for accounting and Zoho Projects. So can we deploy the same projects connection into ZP? How wonderful will that be? I sign up a client from Zoho subscriptions, and their service registers a project with timeline and start date in my zoho projects.
Sortierung der Pläne/ Tarife im Produkt
Gibt es Überlegungen eine Sortierung oder Suche der Pläne / Tarife anzubieten? Derzeit wird nach Anlage der Tarife sortiert. Bei über 30 Tarifen muss eine eine Sortiermöglichkeit oder Suche geschaffen werden.
Selling online subscriptions product with customer login
Hi, I have a question about selling online subscriptions with Zoho Subscriptions. Let's say I'd like to sell Matomo analytics with a monthly rate. I can set up a Zoho Subscription plan and host the payment page on my website. But how can I connect the
Reporting for tax form 347 for Spain: statement of operations with third parties
Form 347 in Spain is an annual informative statement which lists all operations with customers and/or suppliers, provided that the total amount of the operations exceeds the annual amount of € 3,005.06 (including VAT). The statement of operations with
URGENT Find Tax ID in Zoho Subscriptions for API
Hi Where will i find my Tax ID in Zoho Subscriptions? Thanks!
Community Learning Series | Digest #8 - January 2021
Dear customers, We're happy to bring you the next edition of our #CommunityDigest, the first in 2021! A new year always brings with it hope and excitement, and we'd like to start its first edition with some good news. Zoho Subscriptions won IDC's 2020
Zoho Subscriptions 2021 Recap
Charging Customers via API
I am having an issue figuring out how exactly to best handle my senario. What I want to do: Customer signs up on my website. I want to take all customer and payment information on my website. Then in the call to Zoho Create New Customer Add Subscription To Customer Charge Customer via Stripe for the first invoice that would then be created and mark that invoice as paid. I would also like all subsequent payments to automatically be charged and the invoice just emailed after it is charged. Via the
Applying $100 credit to auto collect accounts
Hi As part of our business, our customers can give us vouchers valued at $100 that they receive from the government towards their children's sport. We then collect this $100 from the government and wipe $100 off their fees (their subscription). They
Introducing: Pause and Resume subscriptions with Zoho Subscriptions
Dear customers, Zoho Subscriptions now allows you to pause and resume the subscriptions. This feature has been in beta for a while and we are releasing it for everyone now. This feature has been requested by our users who belong to different industries. Consider this scenario where you are running a coaching institute. There might come a need to freeze the subscription during the vacation time. If you run a box business supplying goods on a monthly/quarterly basis, your customers might want to put
RBI's new guidelines on collecting recurring payments
If you are a business owner in India that is dependent on collecting recurring payments from your customers - either monthly or yearly, this post is significant for you. The RBI recently introduced a new regulation for banks to once again authorise mandates
BECS Payment's VIA Stripe
At the moment if we want to accept a BECS (Bank account) payment in Australia via Zoho subscriptions you have to use GoCardless which unfortunately has a rather high cost of acceptance. Stripe already has BECS payments built in, it would be great if we
Update billing Cycle of subscription in Zoho subscription via custom function.
Is it possible to change the billing cycle OR to extend the Billing cycle through Custom function? For example if I want to extend the billing cycle by 1 of current subscription Is It possible in custom function on subscription renewal trigger?
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