Zoho Campaigns won't let me send test email to a new recipient
Hi all, I am trying to send a test email of a campaign to a new recipient to see if they will recieve it properly in their email provider/domain. But Zoho says I have too many test email addresses and to choose from the existing list. There are a lot
Coupon Campaign: Issued Coupon Report
When creating a coupon campaign, how do I export a list of issued coupons? I understand how to validate the coupons; however accepting the redemption codes is handled by a different system. If I'm unable to pull out a list of issued coupons, how can I instead populate coupons into ZOHO Campaign to issue (similar to a Mail Merge)?
Zoho Campaigns app is not working
I am a Zoho One user and I am trying to access to Campaigns from the dashboard but is giving me error
Using the Photo editor In Campaigns
Hi. When creating an email campaign I am use the photo editor by clicking the "wand" in the upper left hand corner to add a button. When I come out of the editor the photo quality is very poor. very fuzzy. screenshot shows original and edited photos in
Ecommerce integration with prestashop
Development of campaigns integration with prestahop. When???
How can I send plain text only emails.
Certain contacts have specified that they would prefer to receive my newsletter in plain text. Is there a way to send plain text only emails? I can see two options: 1. Send plain text & html - I don't want to do this as they will receive 2 messages, one which they can't read which does is likely to get marked as spam. 2. Send html only - Don't want to do this. As there is a html only option is there not also a plain text only option?
Recent changes in the reliability of campaign results
Hello Zoho Community, This post isn't to bring up a specific issue with Zoho Campaigns specifically, but rather to discuss an issue we've been seeing more often in regards to email campaigning in general. The issue is something we've seen not only with
Tag assign in a workflow not working?
Hello, I set up a workflow to achieve certain objectives, and the workflow idea is as follows: - To check all existing contacts in my lists (trigger). - Check all contacts from this list (who received an email campaign earlier), and define the criteria
Is it possible for contacts to "Re-enter" a workflow in Zoho Campaign?
We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first go
zoho contacts won't enter automation
I have an automation set up. The contacts are put into a segment, but they won't enter the automation. Here is the photo of the segment with contacts automatically added s The automation starts with a trigger to add new contacts that are in the Keyona
importing contact: can i "map field" into topics?
hello, I'm moving from Mailchimp to Zoho Campaigns, and while testing the import function, I ran into an issue. In Mailchimp, my subscribers are divided into groups - the equivalent of "topis" in zoho campaigns. I have this information in the import file
Zoho campaigns "merged tags" - what's the difference between "update profile" and "contact preferences"?
which one of them lead the user to the screen where they can change name/phone number, and which one to the page where they can choose topics?
Email Template - Custom HTML import is replacing the fonts url leading to CORS error
Hi, I am trying to create an email campaign with html import option. The html has reference to a font file in S3 (For example: https://campaign.s3.eu-west-2.amazonaws.com/Cabin-Medium.eot). In preview, I see that the font url is replaced with another
email address issue
Hi! I am start using zoho to start my company's email marketing campaign, but I can not send the email because is showing that Your email address is already configured as a sender address in another account. But I created a new business email address
Can't Sync Zoho Campaigns with Zoho CRM
Steps I'm taking: 1) In campaigns I'm clicking "Contacts > Sync Services". Zoho CRM is the first choice and it says "Accounts not associated". When I hover over the image a button appears saying "Associate New Account". I click this. 2) A new window
DKIM for Campaigns from Google workspace email
Setting up our first campaign with Campaigns and want to validate with DKIM. We are not sending from our web domain, but from our google workspace email accounts. On Dreamhost, who host our website, they provide a DKIM text string named google._domainkey.
What is the support telephone number from Spain?
I´m trying to reach support by mail for an emergency with our Zoho Campaigns Agency Edition but it would be way easier and faster to reach somebody by telephone. Response time is usually good but not enough when you have some kind of urgency. Regards
Creating segments for the accounts and contact module in Zoho Campaigns
Hi Zoho Community, I am not sure if anyone else is having this issue, but I was able to create a segment in Zoho Campaigns to pull data from my Zoho CRM lead module based "on entering a segment" workflow trigger and following criteria: • Lead Status •
BCC on Mass Emails?
Is it possible to BCC leads on Mass emails? If so, how?
Import Content From Previous Campaigns
It would be extremely useful to be able to import specific content blocks from previously sent campaigns. I really appreciate the ability to START a new campaign using the content of a previous campaign, but sometimes there is a piece of content from
Integrate form in zoho campaign
As a developer, I am currently facing challenges while integrating the Zoho campaign form into my React app. There are two methods for integrating external HTML: using JSX and dangerouslySetInnerHTML. However, despite trying both approaches, I have not
Duplicated email address found while adding your sender address.
I am trying to add michael@rmm-i.com to our sender list and I am getting that this is a duplicate email address. Please Help!
Tags with Zapier
Maybe I'm missing something....I hope so... Using tags for triggers is a key need. This prevents us from having a ton of different lists. I am trying to find out how to add a tag using zapier when someone makes a purchase....but it doesn't seem to be
Wrong SPF record for zoho.com and zcsend.net domains
Hi, I'm an email server administrator. Checking logs on my email server (a script automatically update, parsing spf records of well know senders, a whitelist to avoid "false positive") I noticed that there is a wrong entry in the spf record of zoho.com
Zoho Campaigns syncs guest checkout data for WooCommerce stores
We're happy to announce that Zoho Campaigns now syncs guests' checkout data from your WooCommerce store. What does this mean for you? It means Zoho Campaigns will now reflect all purchases made on your WooCommerce store, including those from guest customers.
Campaigns segment based on checkbox in CRM
Hello everyone, Does anybody know if it is possible to make a segment (Campaigns) based on a checkbox in CRM? I can't see the checkbox in the criteria list. I have a module in CRM for businesses with room for internships and we use the checkbox in the
Signup Form Spam Email Subscription Attack
Hello, Recently, hundreds of spam e-mail addresses have been subscribed in the signup form on our website several times a week. These are collectively unused email addresses from different countries. Is there any way to prevent these spam email subscription
Social Media posting from Zoho Email Campaign not working correctly
Hi there, need help with posting a campaign to social media: Company Facebook Page and Company LinkedIn Page. I just made an attempt to post to our company Facebook page and this is the post that was generated by Zoho Campaigns. I had selected an image
Can I host a raffle with Zoho?
Hey everyone! I have an event coming up and i want to host a raffle for the attendees. Is there a way I can get the people who have signed up from the event form (within Zoho forms) and host a competition/raffle/lucky draw to pick a winner?
Issue With Immediate CRM Sync Not Working
Hi, I have a paid plan. I set up an immediate Sync between Zoho CRM and it works great the first time it syncs all the users. BUT afterwards, if we have new leads being added to Zoho CRM, none of them are transferring over to the campaign (I have waited for more than 6 hours). Likewise, if I update one of the fields in the Leads module of Zoho CRM that is set to flow over, I don't see the changes in the campaign. Yes, my SYNC is turned on. Can someone from Zoho assist in resolving this issue for
URLs being masked despite disabling tracking
Hey, We had disabled click tracking from an email update we are sharing with our users. Despite this, the URL the end user is receiving is masked, and looks like "https://qksyl-cmpzourl.maillist-manage.net/click/1d8e72714515cda6/1d8e72714515ca70" instead
Adding Contacts via the Campaigns API
I'm trying to add contacts via the API, as talked about in https://help.zoho.com/portal/en/community/topic/how-to-update-leads-custom-field-via-the-api. The result is this: {code=2006, message=Contact belongs to Do-not-mail registry., version=1.1, uri=/api/v1.1/json/listsubscribe,
Zoho Campaign SignUp Form - Embedded Code in Next.js
Hello everyone, Anyone here knows how to get the embedded code for the "Zoho Campaign SignUp form" in next.js/typescript? Thank you very in advance!
I save throughout editing my campaign and then save and close. When I go back in, nothing is saved! Has anyone else had this issue?
Help! This is so frustrating. I shouldn't have to rebuild each time.
zoho campaign sstays "in progress" since a week
my campaign is stuck . It has the mention "in progress" since aweek
email campaign - Actual links in the footer tags is showing
Hi. Been checking any ways online why are the actual links like for the 'subscribe' and 'unsubscribe' are showing in the emails sent? How to embed them using plain text version of the email campaign template? Thanks in advance for the help!
API Integration for Sending Campaigns
I've set up routes and successfully passed two parameters through the URL. However, when I try to send campaigns using Postman to test the route, I receive the following response: Despite receiving this response, I'm not receiving any emails in my inbox.
API Integration for List Subscription
I have used JSON type request The below URL have used in Postman with POST method I need to Subscribe to the list. https://campaigns.zoho.com/api/v1.1/json/listsubscribe?resfmt=JSON&listkey=3z53bea72625343059ce128a3a3e06b026a2c1146a8b8f55ccb306d93ac7b94007&contactinfo=%7BFirst+Name%3ASwetha%2CLast+Name%3ALast+Name%2CContact+Email%3Aswethaorchids61%40gmail.com%7D
Running the Analytics and Managing the Ongoing Campaign
Hello, We launched a campaign to work with cold leads and we have several questions about running analytics and managing the ongoing campaign. The campaign is available at https://campaigns.zoho.com/campaigns/org668164644/home.do#automation/advworkflows/custom/424466000025963005/view.
Clicks reporting showing zero clicks
I am facing issues since morning for reporting on click rates. Shows 0% for open rates close to 40%. Anyone else who is facing the same issue.
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