Zoho Campaigns Community

When will zoho add the new Microsoft standard font 'Aptos' to campaigns email templates
Is there a data for when Zoho will add the new standard font Aptos to their platforms?
can't verify my spf record
I need help to verify my spf record. I added the sm spf record that zoho give me but it still not verified. please help me to verify my spf record.
Re-syncing/Force Sync
Hello, Is there any way where I can re-sync new information that has been added? It is scheduled to sync tomorrow, but is there a way to force it for the same day?
Filter Vendors/Suppliers from Campaigns
We are unable to filter out our vendors/suppliers from any mass campaigns we send out. When synching our CRM contacts within Campaigns, we are unable to map the "Vendor Name" field. We have tried to create a segment from our all contacts list but to no
Send gated content on form submission
Hi there, Hope that someone can help me. I have gated content on my website that I want to email to people after they fill in a form on my website. I've tried using the signup forms but then when someone who fills in the form, who is already in my database, it doesn't send the email. How can I set it up so that whenever someone fills in a form (as many times as they want), they will receive an email for each form submission? Thanks a lot! Ricky
Campaigns Intergration with WooCommerce Not Working
I recently signed up for Zoho Campaigns as it was recommended by a number of search results as reasonably priced option for small business. One of the features that drew me here was the integration with WooCommerce and the ability to capture customer
CRM and CAMPAIGNS does not give me a BUILD CRITERIA option to create list
How to remove [Marketing] text added to email subject?
When I send a campaign, the recipients get a [Marketing] text is added to the subject. Why is this? How can I remove it?
Leads Not Being Added to Workflow Automation
I am trying to set up our first nurturing campaign. The criteria I have set up is Lead Stage = Nurturing. I have a test lead that has that Lead Status: The Lead is NOT being added to the Workflow:
A/B Testing Preheaders
Hi folks, I see that I can create separate subject lines for both versions of an A/B test, but can I also create separate preheaders? Since both subject lines will be different, it seems odd that the preheader can't be changed to match each. Thanks in
Zoho Campaigns: An Outstanding Email Marketing Tool
Introducing Zoho Campaigns! A product designed by Zoho, the Zoho Campaigns is made to create, deliver, and manage integrated email campaigns that can help in boosting the sales of a company and its customer base. Zoho Campaigns is actually an email marketing
Footer: Zoho make a big downgrad with new footer option
Every post about the new footer function is negative and all say: its a big downgrade. The idea behind this new function was: Make it more simple. Great, now its faster and more simple to add an footer. But nobody from zoho team think about the more bigger
Remove Default Email Header / Footer in Email Template - Zoho Campaigns 2020
Hi Zoho Team, I have searched the community and only find outdated support on how to remove the default email header / footer from Zoho campaign emails. Not much related the latest 2020 Zoho One version. I created an email template with the built in widget builder and included the proper unsubscribe / update profile / and all required compliance links. When I send a regular campaign the mail has both the custom header / footer I created + the default header / footer too. I saw no option to remove
Low Open Rate
For some reason, our last 3 email sends have a had a very low open rate. Our first campaign had 1 open and the next 2 had zero opens. All three were sent with the same list, but the email addresses have shown opens previously. Is anyone else experiencing a low open rate lately?
Sending a pre-populated Survey via a Campaign
I'm trying to send out a Survey via a Campaign but it doesn't pre-populate the Survey with the contact details. When I send it out via CRM - it does pre-populate. Is it possible to do this? Thanks Tim
How to choose contact fields returned by the api
Hi, Using the getlistsubscribers api, is there a way to select the fields returned for each contact ? Or any other way to read the value of the custom fields for my list contacts through the api ? Thanks.
Multiple Woocommerce
Hi everyone, I've been exploring the Zoho Campaigns plugin for WordPress, and I'm curious about the possibility of connecting multiple WooCommerce sites to a single Zoho Campaign account. Specifically, I'm interested in importing data from all four of
Zoho Campaigns sign-up forms and Google Analytics
Hello! I'm using Zoho Campaign's Sign Up form on my website. Also I'm using Google Tag Manager and Google Analytics. I don't get how can I see events (signups) via that form in GA
Issues with Automation Scheduling and Live Chat Unavailability
Some issues we are currently facing with the Zoho Campaign platform today. It seems that the automation scheduling is not working as intended again, and we are experiencing a recurrence of a previous problem last (November 2023). Firstly, the automation
Trigger a workflow when contact updates Topics preference
Is there a way to trigger a workflow when a contact updates Topics preference?
Weebly Integration?
Is there any integration with Weebly? I have an e-commerce store and would like to tie ZOHO into campaigns. Thanks! Billy
Sync between CRM, Campaigns and Survey not all working correctly
We have a Zoho Survey that is connected with Zoho CRM. When we send a Survey to a Contact from within CRM the Survey fields that already have data in the CRM are pre populated in the Survey and when the Survey is submitted any updates are also made in
Custom image for each contact using merge tag
Hi, I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html: <img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template. Has anyone got any ideas? cheers, Jeremy
Restoring "do-not-mail" or unsubcribed contacts in Campaings
Hello, The issue I'm facing : - Before the new synchronization between CRM and Campagins was implemented, many (too many) mailings were sent. - Some contacts (also members of our group) have unsubscribed - Now, after the new sync, we have setup topics
Newsletter Templates Are Not Mobile Responsive
Hi, I've already submitted this request to ZOHO once this morning, but for some reason your system logged me out, wouldn't accept my username/password login, and isn't showing any evidence that I've submitted this issue. So here we go again... I am under the impression that your newsletter templates are supposed to be mobile optimised: https://www.zoho.com/campaigns/blog/responsive-email-marketing.html This is clearly not the case, as the last 2 newsletters I've created in Campaigns look perfect
Accounts module not displaying in Campaigns sync
When syncing CRM to Campaigns, I can only sync Leads and Contacts. Accounts module is setup and not sure why I can't select it. I won't be able to make segments for all our email campaigns. What is the resolution?
List or segment based on bought products.
I have a question and looking for the best way to make it happen. So, this customer is using a third-party e-commerce website. Using webhooks when some one buys something we look to see if it’s a contact in Zoho CRM and if not, we create it. After we
Automation based on Contact Field Update not working
Hi We are trying to get our automations to pick up a CRM Contact record when a field is set to a specific value. We are setting that field using a WORKFLOW that triggers a field update during contact creation during the lead conversion process. It seems
Tip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's only
Can't see others members automation in Zoho Campaign
Hi, why other members of my team can't see and edit my automations in Zoho Campaign ? Thanks
Can't add video in the mail content
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so
How to delete bounced email contacts
How to delete bounced email contacts
Issue when trying to access the Google Analytics in Zoho Campaigns
I am trying to open the Google Analytics report in Zoho Campaigns, but it either keeps giving me "Error occurred..." or nothing shows. Also, I seem to be unable to get data from GA4 in Zoho Campaigns, only my UA properties are showing. My GA4 properties
How can I import a PSD email template into Campaigns?
I see a number of places offering PSD email templates that look pretty cool. I have Photoshop, and am pretty adept, but how do I take a PSD file and make that into an email template to use in Zoho Campaigns? Here's a sample of such a site. http://graphicriver.net/category/web-elements/e-newsletters Some of the templates claim to be 'MailChimp ready'. Can we get something similar going for ZC?
You cannot send this campaign as there is no contact in the selected mailing list.
We have synced contact lists and sent campaigns just fine prior to today. Now no matter what list I upload when I go to send the campaign it gives an error "You cannot send this campaign as there is no contact in the selected mailing list." And now it
Remove any extra blank spaces after email/campaign content
Hi, I selected a simple blank page and designed it according to my company's logo and text requirements. However, there is an issue with the remaining part appearing in the email, which creates an embarrassing view. How can I remove this section?
Per-App Language Preference & In-App Update - Campaigns - Android
Hello everyone! In the latest Android (v2.0.19) version of the Zoho Campaigns mobile app, we have brought in some fantastic features your way! Here are those: Per-App Language Preferences: Now, your app will follow your system language by default instead
how do I update fields based on campaign member status ?
Hi I want to set up automation rule for whenever a "member status" is changed due to a campaign. But I cant find is a valid "field" so cannot find a way to set up rules Anyone can help ?
Prefilled forms based on e-mail campaign
Dear, Is it possible that we create a form, which is prefilled based on the campaign contact list. So in fact, we want to send e-mail campaign with a link to a from that is prefilled with their personal contact information. At this moment we can create
Where can i include Poll in campaign ?
Je ne trouve pas d'ou je peux créer une enquête Ou se trouve la page en PJ qu'un autre utilisateur m'indique mais que je ne trouve pas
Next Page

Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflect
Drive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
Important update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

Most Discussed Topics
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope. Here’s what I did in Postman: Generated the code to create an access token using the following URL: https://accounts.zoho.eu/oauth/v2/auth?scope=ZohoCampaigns.contact.UPDATE&client_id=<client_id>&response_type=code&access_type=offline&redirect_uri=https://1882-2-26-193-161.ngrok-free.app
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Updating Bounced Contacts in Campaigns to the CRM
The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM
How to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open
How do I set up Contact Scoring for my existing contacts
I'm trying to set up Contact Scoring for my subscribers, 9 months after creating the database. I've added the Campaign Activities, but none of the contacts have a score. How can I update all the contacts so they show a score? My goal is to ultimately

Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
Email Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
Marketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual

Zoho Community | Connect, network, and share on Zoho Forums

When will zoho add the new Microsoft standard font 'Aptos' to campaigns email templates

can't verify my spf record

Re-syncing/Force Sync

Filter Vendors/Suppliers from Campaigns

Send gated content on form submission

Campaigns Intergration with WooCommerce Not Working

CRM and CAMPAIGNS does not give me a BUILD CRITERIA option to create list

How to remove [Marketing] text added to email subject?

Leads Not Being Added to Workflow Automation

A/B Testing Preheaders

Zoho Campaigns: An Outstanding Email Marketing Tool

Footer: Zoho make a big downgrad with new footer option

Remove Default Email Header / Footer in Email Template - Zoho Campaigns 2020

Low Open Rate

Sending a pre-populated Survey via a Campaign

How to choose contact fields returned by the api

Multiple Woocommerce

Zoho Campaigns sign-up forms and Google Analytics

Issues with Automation Scheduling and Live Chat Unavailability

Trigger a workflow when contact updates Topics preference

Weebly Integration?

Sync between CRM, Campaigns and Survey not all working correctly

Custom image for each contact using merge tag

Restoring "do-not-mail" or unsubcribed contacts in Campaings

Newsletter Templates Are Not Mobile Responsive

Accounts module not displaying in Campaigns sync

List or segment based on bought products.

Automation based on Contact Field Update not working

Tip of the week 84: Leveraging your online store's product imagery

Can't see others members automation in Zoho Campaign

Can't add video in the mail content

How to delete bounced email contacts

Issue when trying to access the Google Analytics in Zoho Campaigns

How can I import a PSD email template into Campaigns?

You cannot send this campaign as there is no contact in the selected mailing list.

Remove any extra blank spaces after email/campaign content

Per-App Language Preference & In-App Update - Campaigns - Android

how do I update fields based on campaign member status ?

Prefilled forms based on e-mail campaign

Where can i include Poll in campaign ?

Next Page

Announcements

Introducing bot filtering for accurate analytics

Drive holiday sales with email marketing

[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations

Important update: New TRAI guidelines for SMS campaigns

Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

Most Discussed Topics

I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.

Workflow for a whitepaper

Updating Bounced Contacts in Campaigns to the CRM

How to interpret Campaign report statistics - definitions/explanation

How do I set up Contact Scoring for my existing contacts

Sticky Posts

Tip of the week 03 - Sending emails in batches

Tip of the week 04 - Know about your recipients' 'prime open time.'

Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

Email Deliverability Tip #3: Seal the deal with the preheader

Marketer's space - Understanding portal roles in the new user management system

Top Contributors

Meyyappan CT

Lourde Immanuel

Vivekvarman D

Valeria

Jed