Advanced stock tracked products cannot be shown in storefront in your plan.
Hi, I get the following message when I try to add products with batch tracking to my store in Zoho Commerce: Advanced stock tracked products cannot be shown in storefront in your plan." What exactly do I need to change in my plan to get this work?
Mobile Sign Up with OTP
On the sign up form.. can a simple mobile number OTP based registration be enabled
How to show the unit price based on weight per article
Hello! In our Zoho Commerce online shop, we sell various different package sizes (20 kg, 30 kg, 5 kg). For more customer transparency, I'd like to display the unit price for each product, broken down to the 1 kg price, in addition to the total price per
Can the SEO Keyword field be increased from 100 characters to the industry standard 160 characters
Hello, Currently Commerce restricts the SEO meta-keywords to 100 characters, which I'd always found to be a bit constraining, often times not enough space to suit my needs. I recently discovered however that search engines will accept up to 160 characters
ADDING 'RELATED ITEMS' UNDER A SELECTED ITEM
Greetings, I was managing my ecommerce website on Shopify, and I am currently migrating to Zoho Commerce, however, I cannot seem to find where to add a related products section. See, on selection of a single product from the home page, the product details
No cart\member portal in mobile version?
Hello! After we have published our Zoho Commerce site, we noticed that cart and member portal buttons are completely absent in the mobile version. They don't appear in the menu even after anything was added to the cart. So is there any way to make them
Entering an order manually
Sometimes a customer will phone in an order rather than enter the order through our online store. Does Zoho Commerce allow us to manually enter an order?
Stock Based Sort-by option in Category Pages
In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an update
custom domain
Hi, I had configured my custom domain (mandarmarathefineart.com) for use with Zoho COmmerce store. Due to some problem at the domain registrar end I need to remove the custom domain and recreate it so that I get the CNAME values to be used in the DNS
Zoho Domain Registrar?
Can one transfer their domain name to Zoho? I thought I read that Zoho was going to become its own registrar.
Commerce on existing site
We already have a website but would like to add in Zoho commerce. Currently using ecwid which is easy to drop in. What is the procedure with commerce it we want to keep our existing site,
Item Groups invalid variants
I'm useing Item Groups. I set up 3 attributes with 2 options each. That would create 6 variations, but 2 of those are invalid, so I deleted the corresponding Items. This way the invalid combinations can still be selected, but generate message in the online
Message/emails To Customers Fails
Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject text
Website looks wrong or appear differently than they should
Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-
Why are some collections missing from the menu
Hi. I've added some new collections (based on tags) however when I go to menu I am unable to see these new collections.
How to Fit the product images irrespective of the resolution.
How to Fit the product images in Zoho e-commerce irrespective of the resolution and size of the image uploaded? Product image in Zoho E-commerce
Zoho Commerce: Product Filtering
I have been working on developing my online store and it has been complicated to create a user-friendly experience for my customers. I have been trying to figure out how to allow customers to filter products so they can find what they need, just as any
Multiple clients can't add to cart
Recently we have encountered this problem with some new clients: 'Unauthorized access to cart' - They have portal access - Are logged in on their personal account - Account is not shared, but accessed by a single person One thing that comes to mind is
Different category name and different H1 meta tag for SEO Zoho Commerce
Hi -- As we all know, the H1 meta tag is one of the most important signals for SEO. But right now it seems that for Categories, the H1 tag is automatically generated from the category name. We have 250+ categories which appear in our menu and would like
Product sorting in Zoho Commerce - how can I influence standard behaviour?
Hello Zoho, I want to sort my products by e.g. name, SKU (Ascending / Descending) or by another attribute. I could neither find any solution in the settings, nor an entry in this help. Can you advice how this would work? Seems the standard sorting is
Repload ZIP file of website to Zoho Commerce
How would I reupload ZIP files of a website back to Zoho Commerce?
Zoho ONE and Zoho Commerce
I am a Zoho One enterprise license holder and am interested to know if Zoho Commerce is included with my Zoho One subscription? Please tell me what version I get with my membership and what are the limitations?
Can I Compile Mobile app for Zoho Commerce
I am creating a online portal for my business using Zoho Commerce. I have a doubt tht i can able to compile my Zoho commerce online site as Android App and place it in play store. Please reply asap. This is standing as stopper in the development.
Hide Empty Cart
I was looking for a way to hide the shopping cart icon when the cart is empty. I couldn't find my answer online and reached out to support. They offered the following code, which works great. I wanted to add it here, in case it may help someone else.
Zoho commerce is broken!
The add to car button is broken, it does nothing. Help please.
Cart page
I want to change the text on this page...
Remove Store Menu (category) from Home Menu
Hi, I find that Mega Menu is helpful feature and has many advantage. After using it, I need to remove the traditional default store menu from menu bar. I go to me Menus setup but there is no option to remove it. Is there any solution in this case?
Can you add products with pricing based on a formula?
I am looking at adding products for a client that include made-to-measure curtains. So we need to be able to have the user enter a measurement in millimeters in a text box (along with other variations and attributes), and using a formula it will calculate
PROBLEMS IMPORTING PRODUCTS TO MY ONLINE STORE
I have problems importing products on my Zoho commerce online store as most of the products could not be imported due to the following reasons 1. "product URL should be unique oral B toothbrush already exist". 2. "invalid value passed for UPC". 3. "attribute
Disabling order cancellation option
How to restrict customer from cancelling an item in an zoho commerce order?
Using gift vouchers
We would like to be able to offer a limited number of gift vouchers, of varying values, to our customers, and are looking for the best way to do this. We have looked at Coupons and Gift Certificates, but neither seem to fit the bill perfectly. Coupons:
Change standard text strings?
Hi Folks - I'd like to be able to change the text "Add to cart" that appears in both the list and details view to "Buy now". For the life of me I can't figure out where to do that - can someone point me in the right direction?
Change standard text strings?
Hi Folks I'd like to change the "Add to Cart" button text to "Buy Now". For the life of me I can't see where to do that. Can someone point me in the right direction? Thanks
How do I change standard text strings (eg "Add to cart")
Hi I'd like to be able to change some of the standard text strings in a template. Specifically I want to change the "View details" button on the product list to "Buy now", the "Add to cart" button on a product to "Add to basket", and the "View cart" button
Zoho Commerce hangs at checkout
Zoho commerce hangs on checkout at the first page when contact details are entered into the first screen making it unusable. Anyone else have this issue? Any fixes?
Error when logging into Zoho Commerce as client
The log-in page for my clients has an error, shown in the image below. All of my clients are experiencing this problem. Do you know if it can be fixed from zoho´s side? Also, we have had the problem below for quite a while. I hope somebody can help!
Zoho Commerce Product Download
While downloading the products from Zoho Commerce, in the excel file the variant image links which we are getting is something like: https://www.siaa.in/product-images/PF7197A+%281%29.jpg/1266267000002706283/200x200 But the resolution of the image is
Checkout form customization
Hey there, I am testing commerce and it seems to be a good platform. I am wondering if customization of the checkout fields is possible? For example, the standard checkout form asks for an email address. Would it be possible removing this? I would also
VAT ID
Dear Zoho Commerce Team, many Zoho Commerce users in some Zoho Commerce threads are asking very loudly the same: due to EU regulations we need a VAT ID in the Zoho Commerce framework. (https://ec.europa.eu/taxation_customs/business/vat/eu-vat-rules-topic/vat-invoicing-rules_en)
Related products & AI product recommendations through commerce API.
Hello Zoho team I’m looking to add related products and AI product recommendations to my Zoho Commerce webshop with custom storefront. Is this supported through the API? And if not, is this on your roadmap? Thanks in advance David
Next Page