Checkout can't be done
Hi guys, yesterday several customers report us that checkout can't be done. Issue is related to error: "wrong address" but we think the reason is that missing Last Name in checkout. As you can see in screenshot there is two time First Name field and missing
The 200 Character Limit of the Offline Payment Instruction field is almost always too small, and should be dramatically increased.
One issue in Commerce that I've found to be frustrating that I imagine would be simple to address would be to increase the amount of space allowed for offline payment instructions in the final checkout screen. Currently Commerce only allows 200 Characters,
Verkaufsbeschreibung mit Books / Inventory synchronisieren
Ich bin Zoho Books Froum habe ich den Vorschlag hinterlassen, die Verkaufsbeschreibung als HTML-Editor vorzuhalten, nur dieser vorhanden wäre, ließe sich dauerhaft die Verkaufsbeschreibung synchronisieren. Jedes Mal aktualisieren wir in Books einen Artikel
Schriftgröße der Kategorie einstellen
Wo können wir die Schriftgröße der Kategorie einstellen?
Drop Shipping
I noticed that Zoho Inventory has Drop Shipping. Since Zoho Commerce integrates with Zoho Inventory, how does one use Drop Shipping within Zoho Commerce?
Set up specific item for pick up only
Hi, I asked in the past and wasn't able to find an answer. I'm trying to set up some specific items as Pick up on store only, no shipping. I found way to have minimum order to get shipment or pick up but not to put some restriction on some items. If someone has an idea, I will take it :-) Thanks
Moving Form Data to Cart for Check Out
My product needs configuration such that 3 levels of attributes aren't enough (plus I need file upload capability). The form capability would work just fine. Is there a way to move the Form Data to the Cart for a check out? It does not look like Zoho Flow supports anything like that.
Changing base currency of a Zoho Commerce store
Hi, I am a visual artist (mandarmarathefineart.com) and am a Zoho One subscriber. My online art store built on Zoho Commerce. Most of my customers are outside India and so I would like to change my store currency to USD (from the current INR). I have
Search Products that are Out Of Stock
Does anyone know if you can filter Out of Stock Products in the back end of Zoho Commerce? I can't see it on any Report (which are extremely limited anyway). You can filter by selecting Products/Show in Store but I would like to drill down to Out of Stock.
Zoho Commerce integration with Zoho CRM
Hello, I just subscribed for a basic plan at Zoho Commerce but I cannot connect with Zoho CRM. When trying to connect the two platforms, after entering the special ZSC Key, the following problem appears: "You can integrate your Zoho CRM account with only a single store in Zoho Commerce. This account is already in use." In fact, we do not have any other published and integrated store in Zoho Commerce. Has someone experienced such a problem? How it could be fixed?
Update items by Import CSV
Hi guys, Please can you confirm that import products works only for new products and I can't update SKU that already exist?
Line items of the same Item ID should not be automatically consolidated, as it fails to recognize variation in custom fields, as well as distinct items of the same ID sold in varying units of measure
It appears that Commerce will always consolidate line items of the same Item ID. This presents problems in a couple of different ways as described below... Scenario 1: Someone creates an order adding more than one item of the same Item ID, but each
Change price/add discount based on a product custom field
Greetings I'm looking for a dynamic way to change a product's price (or add a discount) based on a custom field the product has, is there any dynamic way or any automation rules that would help me do that? Thanks
Payment received but order where is?
For the second time in two days I received a payment from Paypal but order hasn't been place in Commerce. I was able to recover order in Reports->Payments->Convert as paid order. Some of you have the some issue?
Verbundartikel (Bundle) in Gruppe aufnehmen
Verbundartikel können nicht in einer Artikelgruppe aufgenommen werden. Warum nicht?
How many coupons can a store have?
How many coupons is it possible for a store to generate? Does it depend on which plan you have?
Reduce the height of banner/ hero-slider and header using custom CSS Editor
How can we reduce the height of banner and header using custom css Editor ?
Can you adjust the hero banner container height?
I think the title says it all. For me the hero banner container is rather deep. Is it possible to change the size of the hero banner container so its not as high? Any advice would be most welcome
How to link site name/logo to homepage ?
Hello zoho team I request you to please share the procedure of making website logo/sitename as hyperlink means whenever I click on my website logo then it redirects to particular page like homepage of website. I want to enable this option as early as
How can I enable show in store all at once?
I want to enable the option show in store all at once, instead of each product individually
Commerce Classifieds template
I would like to create a Zoho Commerce site that allows me to create a classified ads, type of site where users can sign up and post listings for sale, etc. I don't want to exchange money between buyers and sellers but allow sellers to promote their ads,
How can I add minimum order quantity
Hi, I want the minimum amount to buy to be 25, how can I do it? Thanks for your help, I'm new at this!
Cancelling sales order
Hi. What's the exact automated process flow when I decide to cancel a customer's order? Is a credit note generated? Is the paid amount automatically refunded (e.g., when customer paid via PayPal)? And what if I cancel one product of the order instead
Rechnung in Books trägt den Status "gesendet"
Eine Bestellung geht in Commerce ein, der Versand wird manuell als "versendet" markiert. Wenn der Versand abgeschlossen wurde, führt das in Books dazu, dass eine Rechnung erzeugt wird, deren Status "gesendet" lautet. Die Rechnung wurde jedoch gar nicht
Sales person cannot be empty.
Getting this error when trying to post orders to Zoho Inventory Here is the request
Sales person cannot be empty and Invalid values passed for Sales person ID
Greetings, Im helping a mutual client and trying to figure out how to solve the issue Trying to figure out how to solve these errors Where woudl the client locates the salesperson ID value inside of Zoho?
Popups for Commerce site
Is it possible to create a website popup within Commerce? I'm thinking - currently - of a notice about Covid-19 arrangements, and would like a 'click to close' banner that would be shown to visitors. Ideally it would be superimposed over the normal
Payment page
Hi guys, after press Confirm Order button (with payment with Paypal or Credit Card) customer is redirect to zohosecurepay dot com slash bla....bla...bla... (see screenshot in attachment). This page can be translate?
Problem whith max upload file
Good evening, Within our e-commerce we have a section for downloading pdf catalogs, but some of them exceed the weight proposed by ZOHO Ecommerce. Could you extend the maximum upload or tell me how to do it? We have tried with WordDrive but it does not
Commerce Newsletter Element
I've added the newsletter element to my site and have been testing. At the moment a confirmation email is sent out from mail1.zcsignup.eu. This mail server is filtered out as spam by both Gmail and Zoho mail itself. My domain is verified with spf and
Taxes for EU B2B Transactions
Currently, ZC doesn't seem to have a procedure for validating VAT numbers of businesses purchasing in another EU state, and removing local VAT is valid. This is essential for all inter EU B2B trade.
Problem with menu in responsive mode
Hi there, How can i fix this in the main menu? The idea is to see it full screen or at least in a correct way. I haven't made any changes, I just chose a template with that header.
Menú muestra sólo 10 ítems
Buenas tardes. 1- He creado un nuevo MENU pero sólo me muestra 10 ítems. (menu_zoho.png). Me gustaría que ocupen el total de la pantalla, cómo muestro en la siguiente imagen ¿Quizá con un poco de CSS pueda arreglarlo? 2- Por otra parte, es posible asignarle
Lob: Spracheinstellung in Commerce - für alle Zoho-Apps geeignet
Im Forum gibt es nur "Diskussionen, Fragen, Ideen und Probleme", deshalb möchte ich mein "Lob" als Diskussion an das Commerce-Team einstellen. Wie mit der Spracheinstellung in Commerce "umgegangen" bzw. wie es für Kunden abgebildet wurde, sollte explizit
Improving Checkout Page to Increase Conversion Rate like Shopify
Hi everyone, I would like to know how to show the guest checkout page immediately when the customer clicks the checkout button instead of two options: Login As Guest; Sign In / Sign Up? Why don't we show Sign In / Sign Up on Guest Checkout Page? Thank
Can Zoho Commerce replace Wordpress with Woocommerce site?
We sell lawn services to our customers from within our Woocommerce Webstore (via Wordpress). The problem is that the customer portal doesn't integrate well with Zoho. Some solutions exist, but we aren't happy with them and want to simply move everything
Credit Card Readers?
We would like to use our commerce website at conferences (and eventually in store) to swipe credit cards to pay for orders. How would we accomplish this? Does Zoho have anything available for a developer write code to integrate something like Stripe Terminal
You seem to be on an older version of Firefox. Change or update your browser for a better experience.
I get the above message as a banner when opening our site; I have the latest Firefox, v102.0
Our service is temporarily unavailable
Hy guys, just saw this when I try to navigate my shop. In these cases, if possible, it would be better show logo store and not Zoho logo and let us translate the text. Thanks,
Allow for region-appropriate terminology / field labels, eg. POST(AL) Code instead of ZIP Code
Dear Zoho / Zoho Commerce, Please allow for regionally appropriate labels to be used! See screenshot attached here, which is specific to the Zoho Commerce checkout, as we are currently doing some test orders for a site in development, however this topic
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