Why doesn't Commerce have a CHAT help team like Books?
Commerce is a more expensive product, especially considering the monthly % being paid, and yet has only email available to help solve problems, while Inventory and Books have an amazing team available on chat. As a business owner, it can be incredibly
Coupon in der Artikel-liste nicht mehr sichtbar
Wir haben einen Gutschein angelegt, der Rabatt wird nun nicht mehr bei der Artikel-Liste gezeigt. Nun noch im Artikel selber
Autor der Blogbeiträge
Wir haben festgestellt, das der Autor der Blogbeiträge immer der Superadmin ist. Was könnten wir falsch gemacht haben?
Redirecting Customer portal
I would like to redirect Customers to their regular Zoho Client portal instead of the one in Commerce ( /account ) but haven't the faintest idea where to do so.
Display stock in Zoho Commerce without restricting order
Hi I want to display the stock available of a product along with the price on the Home page and the product page. Or an out of stock option but without restricting the user to order. How can this be done?
Offiline Payments
Hi guys, we use cash on delivery and bank prepayment. Can you confirm that only 1 can be configured? Or there is a way to configure 2 offiline payments? Thanks,
Create new task in a Zoho Connect board when an order is placed?
Hi all. I'm trying to figure out how to automatically create a task on a Zoho Connect board when an order is placed (using Zoho Commerce). I know it is possible, but I just can't figure out how to do it. Thanks in advance.
Can bundle products be made in zoho commerce?
I can see that we can create products and categories, but I want to make a kit or a bundle so its easier for my customers!
Password to acess the site
Hi, I'm trying to find a way to secure my site by adding a password to access the website, I only want people with the password to be abble to see the site. Thanks
Heading vs Text in Mega Menu
Hello When I choose a new menu item in the mega menu to show as 'Heading', there doesn't seem to any difference in appearance to show as 'Text'. I'm assuming there should be a visible difference between them. Is there something I'm missing? Does it
Backstage Kalender als HTML einfügen
Wie würde man am besten den HTML-Code (<iframe src="https://.......) in Commerce einfügen?
About recent Paypal pay later
Hi guys, any plan to add this new featured in Commerce? https://developer.paypal.com/docs/checkout/pay-later/us/integrate/
Dealing with Webhooks
Hello Commerce Team, A couple of questions regarding webhooks: 1. The API has a mechanism for creating webhooks for Commerce. Couldn't there simply be an API on the back end to allow for the creation of webhooks as is the case with every other web--based
Unable to add all the countries and states into a single Shipping Zone
Hello, In order to be able to sell internationally, it's my intention to have shipping calculated "on the fly" using EasyShip or ShipEngine, and allow customers the ability to choose the shipping method they desire based on the rates provided among a range of available carriers. Currently there does not appear to be any way to override shipping charges in the system programmatically. (Please let me know if there is). To this effect, I'm going to handle the shipping as a separate transaction - perhaps
Shipping charges too low
Hello, we recently received an order and the Zoho calculated shipping charges were incorrect based on the zone it was being shipped to, It gave an option for UPS Next Day Air® , which is not currently an option based on our zone charges for the shipping
Cart page
Hi guys, in cart page missing cart value or subtotal. Usually any cart page have subtotal. Do you think that can be added?
Customer Portal
Does the customer portal section (in commerce) have the option for us to add additional documents? Say a customer purchases an item and we want them to always have access to the instructions / owners manual / warranty information. Or if we need to use Zoho Sign for documents... How might one have that kind of info show up in the customer portal? Is there perhaps an easy way to assign a digital document with a tangible product so that they are always linked? Additionally, we utilize other zoho apps,
Can Zoho Analytics access Zoho Commerce data to report on taxes collected, by tax location?
Can Zoho Analytics access Zoho Commerce data to report on taxes collected, by tax location?
A Zoho Developer can do this?
Hi guys, I'm looking a Zoho Developer that can do this: Show estimated delivery date in Zoho Commerce product page, cart page, checkout page and order confermation email. EDD is calculated by two custom field: min_lead_time (ex. 1 day) and max_lead_time
How to translate Welcome to Member Portal email
Hi guys, where can I translate this email? The text is something like this: Hi, Welcome to the [organization name] Member Portal. Please copy the code below and paste it in the sign-up form to complete your registration. Verification code: 512450 Sincerely,
Not works in Safari
Hi guys, coupon code not works in Safari. Screenshot is take from Chrome, the line in red isn't show in Safari. Thanks.
Zoho Commerce - Net Payment Options
We use Zoho Commerce as Business to Business sales platform. I love most of it but struggle with finding some very basic features on the platform one would expect on a business website platform. Is there a way to have net terms as a payment option
How can I set shipping to manage this?
Hi guys, I have to set shipping cost with this criteria: Country ZIP City Shipping cost Italy 00100 Roma 5.95€ Italy 00100 Ladispoli
Zoho commerce unsuitable for both B2B and B2C at same time
Hello any expert here that found solution to bypass zoho commerce restriction to not be able to work with several payment terms depending customers I have been in contact we support and apparently we cannot do it (which is completely non sense for me).
Custom Field Display on Front End
I have created a custom field at the product level and that field is viewable if I go to the full product page. However, is it possible to add a custom field to display on the category thumbnail view of a product? I have a field for "Actual Size" because
Delete commerce website
I need to delete a commerce website, but the only option is to click on settings, REQUEST DELETE, choose an urgency notice, add a message....AND THEN nothing, no way to send the request. Why is nothing simple!?!?! I just want to delete the store. The
Skip order confirmation step in commerce?
We have a store to sell products that are not shipped to a customer. Right now, when the order is placed, we have to manually 'confirm' the order so the sales order can convert to an invoice and charge the customer. Is there a way to skip the manual
How to not round Zoho Commerce invoices?
Currently, when a customer has cart with a value of, say, $19.90 USD, and they go to check out, Zoho Commerce checkout rounds the number to the nearest whole dollar (in this case, $20 USD). I don't want to round up the invoice amount, I would rather just
Modifying the hero images are clunky. Provide better instructions
Hi, it's not very clear how to modify the hero images. Can you provide better documentation?
Categories
Does anybody know if Zoho has created categories in Zoho Commerce yet? We have tried it before but you couldn't add categories so you can add similar items in the different categories yet. This make is useless to us.
Quantity Price Breaks
Hello, I know there will be endless requests to improve product configuration and pricing. But the highest priority in the market will be for quantity price breaks. Price for quantity 1 = $10 Price each for quantities between 2 and 25 = $7.50 Price
The Face objects cart.cart_id and cart.checkout_url return null values.
Hello, The cart object in Face appears to be returning null values, at least for cart_id and checkout_url. Attempted usage is simply {{ cart.cart_id }} and {{ cart.checkout_url }}. Thanks, Bryan
Keeping track of Urls that lead to 404
Does Zoho track the URLs that users tried to access but were taken to 404s? If such a track is kept, I can set up 301 for each such invalid URL. SEO plugins for wordpress keep such a track and that's why I am asking you about this. If Zoho keeps track
SSL for my Zoho commerce site
Hi, I have configured a custom domain for my zoho commerce site mandarmarathefineart.zohocommerce.in Please install SSL for it. Also, after you install SSL, if I start using Cloudflare for my site, will the SSL have to be installed again? Thanks, Ma
404 page
Hi, Where can I find the 404 page for my Zoho commerce site? I need to modify it. Plus, if a visitor uses an old and non-existing link does Zoho keep track of all such invalid links after showing them 404 pages? I'll need to create 301 redirects for
Issue with bulk importing into commerce (updating existing products)
Hello All, I'm struggling to bulk update my existing products within my shop. I have exported all the products and appended the image url (copied from another product within the file) and then important back into commerce. The file is accepted but
Adding 301 redirects in bulk
Hi, I can see I can add 301 redirects one by one but as I am moving a wordpress site and have many pages, products, blogposts and pages, i need a solution to add 301 in bulk. How do i do that?
The Tax Settings page on the backend of the UI only displays 200 countries
Hello, The tax settings screen doesn't allow any more than 200 of the 255 countries from being displayed. It appears that they can all be added, just not displayed. Ideally it would be far easier to allow you to "enable" countries in an entirely separate
duplicate taxes and authorities
I have already setup my tax authorities, taxes, and groups in books. When I enable taxes in commerce it adds it's own tax authorities, taxes, and groups in books. How can I have commerce associate with what's already there? This is going to mess up my
Incorrect Shipping cost calculation - Zoho commerce Shipping method
Hi, there seems to be some issue related to logic used in shipping cost used. Consider the below case: For an item of 100 grams, I expect it to be 75 rupees as that is what I have given in the condition. But it calculates 0.1x75 = 7.5 rupees which is
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