How to setup a homepage showing Recent and Most Read Articles
Hi, We are using the knowledge module extensively. We want to set up a homepage which includes cards for: Top Recent Articles Top Read Articles Top Followed Articles Top Helpful Articles How can we set such a page? We are open to any suggestions offering
Zoho Learn - Custom Portal / Keep deactivated users in reports
Hello, We're trying the new external custom portals. It is a good addition. One issue though. When you add a Quizz/test to the custom portal and an external user uses it. If you deactivate the access of the user because he doesn't need it anymore, that
Can I share a course for external users to complete?
We are an insurance broker and want to create a course for onboarding new agents. Our agents are contractors in a way and do NOT get a Zoho One subscription. Can we share these courses somehow with them? Thanks
External sharing - Word of the day #19
External sharing allows you to share your manuals with users outside your organization. With Zoho Learn's external sharing, you can create a public URL for your manuals to allow access for users who are not part of your hub. You can also set a password
monetizing the courses
Can I add a price for course enrollment ?
External sharing of Knowledge manuals
Hi team, We operate software as a service and want to use Learn to provide our CUSTOMERS with access to up to date manuals online. We could do that in Zoho Wiki, but how-to provide this capability is not obvious to us. How do we solve this problem now
admin access issue
Hi team I have admin access but I am not able to assign the course to the new hire, please help on this issue ASAP
Zoho Learn drip content and discussion board?
Hi- I am a Zoho One customer and a professor. I would like to use the custom portal feature of Zoho Learn to create online courses that my students can access (all external users). Many LMS have the option to drip content to customers, such as a new video
Default language for articles
Hi, Is there a way to set the default language for new articles in learn? I can't find anything in the zoho learn settings. We are a German company, but we are writing everything in English. The editor for new articles always opens with German error correction,
Is there a way we could customise our learner experience when loggin in to Learn?
We intend to use Learn to deliver courses to our clients. The current state of the register is: - We invite a new user - They authorise Zoho to create an account for them to access our hub - They land in 'My Learning' instead of 'Explore' As far as we
Tracking the Progress of All Users
It appears that we have to have a separate user license to track our own training progress inside of Learn. For some reason, an administrator can't have their progress tracked because they administrator the content. So, what are small business owners
File Size
Hi, we have created a course which requires people to upload videos, however it keeps saying their file is too big. What is the maximum size please?
How do I move a Manual to a different Space?
Is it possible to move an existing Manual to a different space from the one it was created in? I cant see the option in either the "About this manual" section, or on the "Spaces" page.
Show tags alongside article names
Hello, is there a way to show article tags alongside articles name in the chapter menu (Zoho Learn)? Here's an example:
Need Help Determining Fit For Learn in External-Only Document Repository Scenario
Hello Zoho Learn community, I have a question that's been really perplexing. I hope you can help. I always have the feeling that Zoho might be the greatest business platform ever created, but then I go into the actual tools and the online information
Collapsing Chapters by Default
Hallo I've created a few Manuals in Zoho Learn which contain various Chapters with multiple Articles. When I open a Manual all Chapters are expanded showing all Articles in the Manual. I can collapse this down by clicking the "Collapse all" button above
Problem with loading of the editor at Zoho Learn
The editor of the content at the Zoho Learn app is very unreliable. Sometimes it loads infinitely. Sometimes when clicking to edit existing content it loads an empty page.
Portuguese
I would like Zoho Learn to support Portuguese language. Especially because my knowledge base will be shared with my customers, and they don´t speak English. Some of the words I would like to be in Portuguese are: "Search" on the search bar; "Collapse
Incorrect Article Titles
The article´s titles are showing the title of the previous article I visited. This doesn´t happen on all browsers/computers. Only happened for one visitor out of 6 visitors. This happened on Chrome.
Zoho Learn Learners
Hi, do Zoho Learners all need to be 'users'. When I try and add learners it says we are limited to 5 which is no good to us. Thank you.
Show "Last Modified" for external viewers
I would like the "Last Modified on" to be visible in articles for external viewers. This is very important so they understand how up to date the documentation is.
Redirect When URL Changes
Article URLs can change when you move then to a different manual. Zoho Learn should store an article´s old URLs and redirect to the current url when they are accessed. Why? Because people share articles with URLs. People with old URLs should be able
E-mail notification when article is sent to trash
Zoho Learn should have the option to send automatic e-mail notifications whenever an article is sent to trash. This is very important to make sure your knowledge base isn´t going to be deleted on your sleep.
Editing Numbered Lists
When editing articles that use numbered lists, I have run into the issue of not being able to customize. The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering does
Creating empty articles in bulk to get the final url
Hello, is there a way to create empty articles in bulk? Basically, I just need to get the final url of the article. Thank you
Users
Hi there, With Zoho Learn, do the users of the course all have to have a paying Zoho Account?
URL in Zoho Learn won't update
I am updating several links I have in Zoho Learn. When I am in the edit screen I can see that the link is updated. Once I hit publish if I hover over the url it is the old link and if I click it it's the old link as well.
Zoho Learn Courses: Elements Disappear
Hello Zoho and Zoho Gurus, In Zoho Learn, we have noticed that certain block elements frequently "disappear". As an example, we had a block text with three columns between two other text blocks. In the edit screen, we can clearly see the values: M = Men,
No longer have an option to save any articles as draft
Since I upgraded our account yesterday, I no longer have the option to save articles as a draft it seems. I have a Publish button and the exit button has a 'Save & Close' (which you would think would save as draft but it also publishes it). And if I close
How do you even set up Zoho Learn to use as documentation?
I've created documentation inside of Zoho Learn that I now want to share with staff... How do I even do this? Surely it is possible to create a link and then share that with other people so they can view the documentation without the need to make everyone
Custom templates
Do you have to upgrade to be able to use custom templates? Because I was using a custom template with the set font and styling for for headings (h1 - h6) because it is not possible to set any defaults and now I can't use it (so I assume my trial expired).
How can we embed an Instagram post into an article?
Struggling to figure out how to embed a post from Instagram into an article. I can see the embed option but when pasting the embed code into this, it says it is invalid code. 🤷♂️ Example embed code:- <blockquote class="instagram-media" data-instgrm-captioned
Where can I globally set my dictionary to UK for entire platform
I have to manually change the dictionary from default US to UK on every article and I could not find anywhere in the settings to change the default dictionary. Can this be done?
Manual Templates and Hub Templates
I have created a template using the default template as a guide. I have saved it as a custom manual template. How can I change this to a Hub template? When I try and create a hub template, it doesn't show me the default templates or the manual templates
How do I add or reference an article from a manual in a lesson?
We have created an extensive knowledge base full of articles. Now we would like to develop a course and lessons for new employees based on the content of the articles. I am not seeing how I add the articles to a lesson. I know we can copy/paste but
Mobile app
Any plans to add a mobile app in the near future? Any ETA?
Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.
New Course in Learn
I cloned a course in Learn to create a new course and the image on the tile defaulted. How do I change the image in the tile to something relevent?
What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificates
Zoho One and Zoho Learn
Is Zoho Learn going to become part of Zoho One? If not, why not? Also, if not, what is the closest product offered in the One bundle which is comparable to Zoho Learn? Please help me understand the overall relationship between Zoho Learn and Zoho One.
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