Reason:554 5.1.8 Email Outgoing Blocked
I have been struggling to set up my email address for some time now; it's difficult to locate what I need. Additionally, I cannot send or receive any emails. I keep receiving the "Reason: 554 5.1.8 Email Outgoing Blocked" error. There doesn't seem to
Unable to connect to smt servers.
Unable to connect to smtp.zoho.eu servers. Therefore, I cannot send emails via smtp.
Not receive mail
I just made my Zoho mail but I cannot receive any mail at all. What happen
Zoho Mail : Email Outgoing Blocked
I suddenly received the following message yesterday. I cannot send any mail. Please resolve as soon as possible, I cannot work without sending email. Dear User, We regret to inform you that your email outgoing has been blocked and you will not be able
I can't understand Quiet Mode
I want to set my Zoho mail notifications to only show during set times. I only want to see my notification pop-ups from 9am-5pm Monday-Friday. Or, in another words, I don't want to receive pop-up notifications between the hours of 5pm and 9am and for
Need Help with MX Record Verification
Dear Zoho Mail Support Team, I’m setting up Zoho Mail for my domain "nexiumdynamics.com" and have already added the MX, SPF, and DKIM records as instructed. The domain DNS is managed through Odoo. However, the MX record verification on Zoho Mail is still
Email Stuck in "Retry Queue" – Host Not Reachable
Hello everyone, I’ve been encountering an issue when trying to send emails. Although the email appears in my Sent folder, it doesn’t reach the recipient, and I see the following status: In Retry Queue Temporary failure when delivering email to the recipients.
Don't Receive Email
Hi, I would like to report a problem . One of registered email in my organization is info@kedata.id . that email is used to register into MongoDB atlas. But for that case, i have a problem which the email of verification code from MongoDB atlas haven't
Laravel - Failed to authenticate on SMTP server
For some reason, I cant send e-mails from my Laravel app Error: Failed to authenticate on SMTP server with username "myuser" using the following authenticators: "LOGIN", "PLAIN". Authenticator "LOGIN" returned "Expected response code "235" but got code
Setup Outlook for domain email address fails
I am trying to setup outlook for one of my domains email addresses and I am unable to add the account in Outlook I get "Operation could not be completed" errors. I am using the imap.zoho.com 993 for incoming and smtp.zoho.com 465 for outgoing email. I
Free webinar alert! Empower Customer Experience in a Changing World with Zoho Desk and Zoho Workplace
Hello Zoho Workplace Community! We’re back with another exciting webinar—and this time, it’s all about delivering exceptional customer experiences. Join us for "Empower Customer Experience in a Changing World with Zoho Desk and Zoho Workplace," where
"The data you have entered already exists" when trying to create contac@mydomain.com
Hi all, Our domain is ananasjuicebar.com. Working as admin in the control panel: When I try to add the email account "contact@ananasjuicebar.com" I get the error: "The data you have entered already exists" I've tried creating a new user or creating a new group with this address associated. To my knowledge this address has never been added and I can also not find any reference to it. (Shopify used this address to send customer notifications BEFORE setting up Zohomail.) Any ideas? are there any restrictions
Incoming Emails Are Delayed by 20 Minutes
Emails are showing up in my Zoho email 20 minutes after they were received. Is Zoho having problems with their servers at the moment? This started happening about 3 weeks ago.
"Error while processing" when I try to send an e-mail
Several times today when I have tried to send an e-mail it tells me that there is an "error while processing." What's that about?
E-Mail auto-complete for deleted contacts
I am having contacts pop-up in auto-complete when I start to type a letter in the TO address line. These e-mail address have been deleted from my contacts. I also have deleted all e-mails from/to these e-mail address but still there address is showing
Public send to group address?
Am I doing something completely wrong or is it not possible for the public to send to a group email address? For example support@domain.com? I'm able to send from support@domain, but am not receiving emails to that address? Thanks for any help!
How Can i Add Email campaign for my UAEVisaOnline.center website
Hello Team, i want to create email campaign for our website https://www.uaevisaonline.center but can't able to add. Its showing error like please try after some time. Can you please help and solve the issue. Thanks!
The domain Etihaduaevisa.com which you have entered belongs to a different deployment/region
Hi Team, I am trying to set up a business email account to Zoho for www.etihaduaevisa.com but it doesn't allow me There is a message that pops out The domain which you have entered belongs to a different deployment/region Kindly assist me with this. Thank
Outlook not recognising Zoho Inbound server
I have been receiving my ZOHO emails using MS Outllok on my iPhone and PC, but since Friday 2nd May, incoming emails are not arriving via Outlook and I get the error message saying the server is 'not responding'. Have ZOHO changed the settings for the
ERROR CODE554 5.1.8: unable to send message reason 554 5.1.8 email out going blocked
Dear Zoho Mail Support, It's been nearly 24 hours and we still can't send emails. Our outgoing emails are blocked with the error message "554 5.1.8 Email Outgoing Blocked." This restriction is and will severely impact our business operations and causing
Mobile no already in use
When trying to bring up my email on another Zoho account I get asked, as a security measure, to add a mobile number. I have added a number before, but I tried again only to be told that the "Mobile number already exists", but I cannot proceed further.
Weekly Tips: Don't Delete, Just Archive
For a business that relies heavily on email for communication, a cluttered inbox can be quite challenging to manage. Some emails can take up significant space in your inbox, making it difficult to navigate to other important emails. While these emails
Problema de sincronización de zoho mail con cliente Outlook
Estoy presentando retardos en recibir los correos de Zoho en mi cliente Outlook a veces tarda mas de 20 minutos a pesar de haber llegado a la web no llega al cliente de escritorio y muchas veces debo cerrar el cliente y volverlo abrir para que llegue
Incoming Email Not Coming Through
Hi Zoho Team, I’ve recently set up my domain-based email with Zoho and everything appears configured correctly. However, I’m currently unable to receive any incoming emails. Could you please assist me in checking the following: MX records are set properly
Blocked: Reason 554 5.1.8 email outgoing blocked
Hello, we have an issue while sending e-mails; whole organization with about 150 users is blocked "Unable to send message reason 554 5.1.8 email outgoing blocked", our domain is "ancient.global" Please help.
Error remote server is misconfigured
Recently migrated the server to a new one. Updated MX records, SPF and DKIM values. DNS Lookup shows updated values. Still the email is getting bounced with the error: 553 Relaying disallowed
want to remove www
I am trying to create my account but it doesn't let me erase the WWW . I don't need it for my email
Changer le lieu d'hébergement zohomail
Est-il possible de faire héberger mon compte ailleurs qu'aux USA ? Compte-tenu de la situation de ce pays, un hébergement en Europe ou en Inde serait plus sûr.
NO RECIBO MAILS
Hace más de 10 días no puedo recibir mails en mi correo. Si puedo enviar correos. Pueden ayudarme? Saludos, Christian Zegarra
Unable to receive emails
Hi I am unable to receive emails but I am able to send externally
MTA-STS
请激活对 MTA-STS 的支持，谢谢。
All my sent emails from KOMMO CRM System are redirected to one of a subfolder from my Ibox
Hello, all of the sent emails from my KOMMO CRM System are placed in a sub-sub-folders in my INBOX. Why is that? And how can i change this?
Facebook emails aren't coming through
Hi How can I get my business Facebook account emails coming through to Zoho mails? Every time they send me a verify email it's not coming through to my hosted email on Zoho... I've sent support and email but no reply so far. Any help appreciated please.
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts
Can some on help me regarding our account . thank you so much
Outgoing blocked again.
Hi Dear, My outgoing mails are blocked again. I am just using it as normal business emails going in and out. Could you please help fix the problem? I am happy to support where I can do to make it work properly. Thank you very much. Aurora
SMTP zoho email + prestashop problem
Hi, i just created an email for my domain with an e-shop built on prestashop... however, after setting the SMTP (myemail@mydomain.com, password is correct, server is smtp.zoho.com, port 465, SSL) i still get an error message saying i should check my settings. with gmail address it works fine, but zoho has a problem.. anybody encountered this problem, or has any idea or solution? thanks a lot.
Is is available to access notes from mobile app?
As you know we have a notes section in the mail system at the website but can I access the Notes from the mobile app? Thanks in advance
default reply email
In the zoho mail application you can make another email your default email address. So when you compose a new email it defaults to the email address you have set. However this functionality does not work when you reply to an email. you can select the email from a drop down, but I wanted to know if their is a way to set the reply email button as a different default email, just like the compose functionality. An example: I write an email from my zoho email account to a client witch show the sender
Can’t Send Outgoing Mail
Hello, one of the email addresses on my account had its outgoing mail privileges blocked. This was due to some bot signups on my website, causing my email to send a bunch of undeliverable emails. I have corrected this issue on my website. Please restore
IMAP Connection Issue – "Disconnect called before connection setup" (Zoho + Freshdesk Integration)
Hello, Since April 25, 2025, we are facing a critical issue with our Zoho Mail integration with Freshdesk. Incoming emails are no longer being received in Freshdesk. Freshdesk Support has confirmed that their system is trying to connect to our Zoho mailbox,
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