What happen to the 5 free accounts after upgrade?
If I upgrade the free version to standard edition, will I get to keep the 5 free accounts?
Zoho blocked by MS Exchange Online
Today I have sent multiple messages from my Zoho Mail account and they have failed to arrive at a recipient using MS Exchange Online (not even into Junk) although they show as delivered in Zoho's logs. I called in some favours with that recipient and had them look through their logs. The messages are being quarantined as they are being given a Bulk Complaint Level of 9 (very high). My SPF/DKIM records are all good and my domain isn't on any blacklists according to MX Toolbox. Have the Zoho SMTP servers
Error 550 5.4.6 Unusual sending activity detected.
Hi, I keep receiving the below message when I try to send emails from one of our accounts. Emails are received but we are not able to send anything out since Saturday May 1, 2021. This is a work email and it's vital that we fix the issue asap. Thank
A lot of email was archived after moved into folders
Hy! I wanted to organize my mails into folders. I moved the "labeled" mails to a folder and a lot of them was missing. After some research i found them in the archived folder So my question is why are these mails are in the archive folder? Thanks!
My Account has been blocked due to security reasons.
Hi, can you please unblock my account?i really have no idea why my account blocked and I cant get to unblock this..can you help me please ??
Missing Emails, Urgent!
I have a client who recently found a gap within their emails. Most emails from March until today are missing, as well as some before February . These emails contain crucial information and we need help retrieving them. We've done everything we can from
No encuentro el panel de control de administrador en mi cuenta
Hola, ayuda por favor, ya revise todas las opciones y al parecer han cambiado de un tiempo aca ya que necesito configurar mis correos (25) para mi equipo de ventas y no encuentro la opción de Panel de control de administrador para hacerlo. Pueden indicarme por favor donde lo localizo? Saludos!
Domain Verification - after renewal my domain
Hi Gents, I renewed my domain name and now I have to verify again my domain (which is in godaddy) but I can't find my verification code.. so please can you help me with this? Thank you in advide
Cannot delete organization
I am trying to close out my zoho account. I have done the following: 1. deleted all the users. 2. deleted the domain The last step is to delete the organization. I click the delete button and it asks for my password which I put in. But after doing so
Folder Sharing - how to unshare
How can we revoke sharing a folder? There is nothing in Help about it.
Email from hootsuite account got to spam and latter disappear.
I got a 2 step verification from hootsuite, it got to spam, so I select mark as not spam, the message just disappear, couldn't find it anywhere, I generate a new verification email (multiple times) and never arrived, not in inbox or spam. Now I can't
help error Temporarily unable to process your email. Please try again later.
error Temporarily unable to process your email. Please try again later.
How do I access the Archive?
I sent some emails to the Archive folder. How can I access them now?
Disable chat in Zoho Mail
Hello, Please, I need know how to disable the chat in zoho mail. Tks, Walter
show email date and time in the email list view
I need to see the email received date and time. You have the date just enable it ot be visible by option. I don't care if the view is "cluttered" I need the information available
Living in the Netherlands, pay problem
So well i wanna to do a payed service for my mail... Well i cant use ideal so only creditcard and PayPal. I dont have a creditcard or PayPal. PayPal had some weird stuff with, not going into details. Anyways i cant use anything else it seems to pay. Is
I can't change my Email Alias
Blessings, Zoho Team! I tried to change my colleague's Email Alias, but can't seem to change through. There is an U121 error showing up. Any solutions for this? Thank you!
Emails in the same conversation are not grouped together
Hello! I come from Gmail, and I notice that the grouping of emails into the same conversations are only sometimes working. On many cases, they are not grouped at all, even though they are clearly in the same conversation. How does Zoho Email group them,
Email delivery slow
The past couple days I’ve noticed emails are being delivered on a 24-48 hour delay. When they finally arrive they have the correct date stamp but they don’t hit my inbox for a couple days. This has happened with several different senders on different
Can I use the domain alias as From address while replying an email addressed to that domain alias?
If an email was sent to example@domainalias.com I wish to have this example@domainalias.com as From address when I hit reply button, instead of example@primarirydomain.com How could I do this? Does Zoho Mail support this? Thank you
Not receiving Emails on my zoho Mail
Respected Support Teams, I have completed all verification steps for my website Sipotek for getting Brand Email, I have added Add CNAME MX every compulsory data into my Cloudflare account but still i'm not receiving emails on my Zoho Mail. should I wait
When sending large files (Larger than 25MB)
How can I send large file? If I should to pay, how can I pay?
javax.mail.AuthenticationFailedException: 535 Authentication Failed when Sending Mail through Java Code
Hi All, I don't know why I'm facing the above issue: Please help. 2019-03-27T14:39:47.413256+00:00 app[web.1]: 535 Authentication Failed 2019-03-27T14:39:47.413628+00:00 app[web.1]: javax.mail.AuthenticationFailedException: 535 Authentication Failed 2019-03-27T14:39:47.413632+00:00 app[web.1]: 2019-03-27T14:39:47.413773+00:00 app[web.1]: at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:965) 2019-03-27T14:39:47.413847+00:00 app[web.1]: at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:876)
Mail sometimes doesn’t go through
Hi, On one of my account (I’m admin) some mails don’t go through. They work on gmail.
Inserting snipped image into email
When composing an email and inserting an image from the clipboard, there are choices at the bottom of the image for "best fit", "original", "fit to width". Lately, upon pasting, it is not allowing me to choose the sizing for the image. I have attached
Unable to send email as domain no longer active
Hi Team I have wound up my business and had to close my domain. My zoho email made use of this domain which I no longer hold. However the same email is used in my bank account and for closing this account I need to send a mail from registered email. Can
What's new in Zoho Mail: Part 1
Hey there, everyone! I know it's been a while but we're back to give you a round-up of all things new in Zoho Mail. If you're new to Zoho Mail, this post will help you know the latest updates in Mail. If you're a regular Zoho Mail user, you've probably
SMTP Error: Authentication failed
Hello! I am trying to configure the service on my website using PHPMailer, but despite typing the correct username and password... I constantly get the following error: 2020-02-10 18:56:03 Connection: opening to smtp.zoho.com:587, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => true, ),) 2020-02-10 18:56:03 Connection: opened 2020-02-10 18:56:03 SERVER -> CLIENT: 220 mx.zohomail.com SMTP Server ready February 10, 2020 10:56:03
Sort email window by flags
Please add the ability to sort the email window by flags. Flags are very helpful in planning from priority, followup, info. If they were easier to add to your email in the window (such as clicking from priority to followup in the panel), would be helpful
DOMAIN NOT RESOLVED
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 29 Dec 2019 23:55:16 -0800 from info@capital-carbon.com [info@capital-carbon.com] ----- The following addresses had fatal errors ----- [Status: DOMAIN_NOT_RESOLVED, Address: <ambesh@rathirubber.com>, DOMAIN_NOT_RESOLVED] Message will be retried for 4 more day(s) Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Mon, 30 Dec
mx records not pointing to zoho
hello, i have a shopify i trying to get it connected with zoho mail. but i cant seem to get the mx records to work right, i talked to you guys yesterday on chat about it. and he said everything was alright, but it still says in zoho email that the mx
Alternative Method for Zoho Mail
Respected Support team, I have an question that for setup Zoho E-Mail Services with my Website olansi, which is using Cloudflare Flexiable SSL, I wanna know that without Cloudflare or CNAME setup can I setup Zoho Mail for receiving Mail from the users.
Zoho Mail Night mode turns itself back on
Zoho Mail desktop client night mode turns back on when restarting the client. This happens whether or not the Auto Sync option is on or off, and even if the web client in the browser is not in night mode, the client still turns Night mode back on. The
I didn't receive any OTP sent to my mobile number
Hello, My administrator account has OTP enabled. The last time I try to login, Zoho asked for the OTP code, but I never received it. What should I do? Best regards, Fedry
Please unblock my email account
Hi, My email account (ugo@therestartproject.org) was blocked because of reaching my 5Gb quota. I have since deleted lots of emails, and I can see on control panel that I'm now using 72% of my allowed space, but I still can't unblock the account. When I try from control panel I get the following message: "Operation permitted for paid user(s) only", which must be a mistake/bug. Please unblock the account as soon as possible. Thanks
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CANT UPLOAD
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CAN'T UPLOAD
Emails forwarded to Zoho Mail greylisted
Getting greylisting bouncebacks when forwarding from xx@pl.net to a zoho mail email address. Started happening a few days ago. Worked fine for a month. The mail system <xx@highrollers.nz> (expanded from <xx@pl.net>): host mx2.zoho.com[204.141.33.55] said: 451 4.7.1 Greylisted, try again after some time (in reply to RCPT TO command) Tried whitelisting pl.net domain. SPF and DKIM failures are accepted if that's relevant. The issue has been occurring for 4 days now.
No emails from Jagex/Runescape
Anyone else having this issue, emails from Jagex/Runescape won't come through, trying to change password/email address but the emails just don't come through from them. Everything else seems fine. They send to my non Zoho addresses though.
"Complex" signatures are not saving
Hi, I tried both in the Control Panel and in Zoho Mail, creating signatures with more than a line but it does not save them. I created signatures by adding an horizontal line, two paragraph or a small pic of my logo, but none of them save correctly. It
adding a mail CNAME for zoho mail
Hi there, i have account with zoho mail and I can access my zoho mail via mail.zoho.com Now, i wanted to setup a subdomain in my domain mail.mywebsite.com and redirect to mail.zoho.com i tried doing a CNAME, but wasnt successful. Can you please let
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