Email Outgoing Blocked.
Hello! Lately I have had problems with my mail, since they have been sending spam from mine to emails that do not exist generically to emails @hotmail.fr or @orange.fr, I do not know how to solve that since this makes my mail is blocked. Today I get the error: Email Outgoing Blocked. I could not unlock, if you can help me please Thank you
Double emails in Sent folder
Hello! Please help me with a problem. I just signed up to Zoho and now I got some strange situation witn Sent emails - they are double. I reply to any email and in Sent folder I see two replies. Before moving to Zoho I didn't have that situation. How can I resolve it? Thank you.
Spf records can't be verified
I host with namecheap. I have been able to verify all records but spf records continue to have error even after entering the text records properly.
Zoho mail can't connect to any CRM
I've been struggling to connect Agile CRM and Hubspot. It's been 2 whole months and is frustrating! Hubspot says it could be a firewall from zoho preventing me from connecting. Is asking me to go into zoho mail settings to whitelist the IP addresses that Hubspot provide. How do I navigate to the whitelist option for that? Whenever I tried connecting in the first place, the messages reads "Account cannot fetch emails; cannot connect to host... failure port 993." for AgileCRM Other times, it reads
Email - user accounts
Hi, I upgraded to the paid plan because having bought a new domain, I wanted to set up a new email address to be linked to it. But having paid, I now find that all but one of my existing email addresses has been cancelled (what happens when people email those addresses now?) and I have to additionally buy a new user account to be able to set up the email address I wanted in the first place. This was not made clear at all when I upgraded. If this is your policy, I'll ask for a refund of my paid account
Getting spam bombed
The Spam Filter in my inbox seems to be absurdly broken! I’ve been getting spam bombed for the past hours with thousands of mails from Russia. could you please look into this?
Endless Loop
I am on an endless loop trying to log in. Zoho wants me to input my phone number so it can be verified. Eventually, I get the text with the verification number, but there's no place to verify! What am I supposed to do? This is absolutely the worst, most obnoxiously user UNfriendly email situation I've ever encountered. HELP.
Email account is Inactive
Hi Team, Our team email id's are inactive when i try to login. 1. Lisa.s@infrascalecloud-recovery.com 2. Lisa_s@infrascalecloud-recovery.com We have an login issue in the both account. Could you please active these accounts as soon as possible. We are using these accounts to send email to our opt in customer. Thanks, Paul
multiple users/same email
my team will have individual email addresses, but there will be one generic for the company (info@, sales@...something like that. I'd like my whole team to have access to that email address without having to log out and log in with a shared password - is that possible?
SMTP 535: Authentication Failed
I cannot access my email account through SMTP, I always get "535: Authentication Failed". I've tried every combination of my personal email, my Zoho email address and my personal password and my Zoho password.
Unable to add more users!!!
I have reached maximum number of users for free plan, I should be able to add up to 10 users, pleas help???
someone registered my domain name
I am owning this domain "manasgroup.co.in", but when I try to add my domain in zoho it says "This domain is already associated with this account "c*****t@m*****" which is not me.
Email blocked
My email is blocked.I can't unblock it via https://mail.zoho.com/UnblockMe And I even can't send an email to zoho support. How can I unblock my mail? And what's the reason of block?
ERROR_CODE :550, ERROR_CODE :5.5.0 SPF: 135.84.80.216 is not allowed to send mail as (my email address deleted for privacy)
I can't send out emails to certain addresses without getting them bounced back, with the above error code. Very frustrating. This issue has persisted for awhile and along with the database app I tried to use, all of the buggy things have kept me from doing any paid business with Zoho. Thanks for your help.
Authentication failed
All worked fine for few years but now when send email using Zoho account gmail error: You're sending this from a different address or alias using the 'Send mail as' feature. The settings for your 'Send mail as' account are misconfigured or out of date. Check those settings and try resending. When I try to setup Send mail through your SMTP server I am getting error: Authentication failed. Please check your username/password. Server returned error: "535 Authentication Failed , code: 535" I checked
Not receiving email
Hi, I am not receiving email on my zoho email since the 27th of february, I tested sending an email to my own account and received a 421 error back. Can you please assist? Thank you!
Mail recieve in desktop slower than mobile
Hello Zoho Mail, I recieve email in laptop slower than mobile. I use IMAP protocol. Please check this trouble. Thanks! 717 architects
Domain Verification
Is it possible to verify my domain name without a web hosting? I wanted to have an email ID setup with a customized domain name. I have no need of setting up a website. So I bought the domain name from "I want my name" and then I bought the Mail Lite Plan from Zoho mail for having my own email. Now I am told to verify my domain name using a DNS Manager for which I need to pay for web hosting. Is there another way around it?
cuenta no activa
Buen día, Mi cuenta registra como no activa, no me permite ingresar, la cuenta es bostonconsultinggroup@zoho.com, les pido de manera muy amable que por favor me indiquen los pasos para activarla de manera URGENTE ya que nuestro proceso de selección se encuentra trancado con este inconveniente, con el compromiso de nosotros acceder a uno de los planes mensuales que zoho mail nos ofrece. Atento a sus comentarios.
Recovering accidently deleted mail.
Hello, I about 40 mins ago I was reviewing emails in my spam folder and I accidently deleted the entire contents of the folder before I was done reviewing. I believe included in those unwanted spam messages was an important and very time sensitive email to one of our clients. Is there any way for Zoho to recover this recent dump so that I can ensure no client email has been lost? I know we have done this in the past but I know Zoho needs to act quickly before server side dumps happen on their
Unable to add the MX records
Team, I am unable to add the MX records and hence not receiving any emails. Kindly advice. Error Screenshot is attached for your reference. Abhijit
554 5.1.8 Email Outgoing Blocked.
please help as i want to send my first email and facing that issue. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
issue in verifying DKIM and SPF
Hi team, I am not able to verify the DKIM and SPF, I uploaded the txt in cpanel, but i am not able to verify it, please help. i am able to send the email from my id, but i am not able to receive emails
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance
please help
DELETING E-MAIL ADDRESSES AND UPDATING ROUTING
We are having tremendous difficulty adding new e-mail addresses in our administrative accounts as well as updating routing of old e-mail addresses, however my question is as follows: When the administrator updates an e-mail address that is currently in the main contact list, does it update the contact lists for everyone in our group automatically? It doesn't appear to do that, so I am going into my personal contact list under my Zoho account and deleting certain old e-mail addresses but they keep
Access contacts list by Zoho Mail API
Hi, I'm trying to investigate if there is an option to access (perform CRUD actions) contacts list using Zoho Mail API. I looked into REST API endpoint docs, but I didn't find proper endpoint. Did I miss something or at the moment only the CardDav is the option here? Thanks for support here.
Filter will not setup forward as an action
One of our users setup a filter to forward certain emails to another email address but is receiving an error that informs the user to "contact administrator" for the account. I cannot tell what I need to do so that the user is able to set up the forward in the filter. When I look at the user account under MAIL ADMINISTRATION >> MAIL ACCOUNTS i can see the address listed in the MAIL FORWARDING column for the user but there is a " ! " preceding the address... what does that mean? Could that be the
emails only to my phone
Hi I am getting all my emails on my phone but not all my emails on my computer. How and what is happening. Dos this happen to any one else and how do i fix it
Unable to send email to gmail users
I am facing problem in sending mails to gmail accounts @gmail.com, please resolve issues immediately.
Mail forwarding not working
I have set up a mail forward from my alerts@ address to monitoring@. I successfully verified the forward and it had a green dot next to it. Every time I send an email to the alerts@ email address though it fails, and the forwarding is disabled (green dot changes to a grey dot). I suspect the problem is caused because I have a split domain. alerts@ is a Zoho address, and monitoring@ (on the same domain name) is an Office 365 address. The split domain works fine normally, but it seems forwarding rules
Sent mail not shown in Sent mail folder
Hello, When I send an email that is part of a conversation, I have found that it doesn't appear in my Sent Mail folder. I have to find the conversation to see the mail that I sent. Is this expected behaviour? It makes it difficult to track down sent mails and is counter-intuitive for a Sent Mail folder. Regards, Martin
Email Search
Hello, On the top right I have always been able to enter names and or emails to search a specific contact and all of the emails sent, received etc. will come up. Over the last two months this feature hasn't been working. Can you please advise if this is a problem or did i click something that accidently made this happen?
Unable to send or receive messages; (Reason:554 5.1.8 Email Outgoing Blocked.)
Hi Support, I am unable to send or receive emails on my Zoho mail (suneel@montessoritraining.in). My Inbox was full and hence it was blocked. I have cleared the emails now and its at 45% usage now. However, my outgoing and incoming emails are still blocked. Please suggest a fix. Regards, Suneel
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Dear Sir, My email is blocked, I cannot send mail and login it on outlook Please help me, thank you
How to un-delete an E-mail
I deleted one e-mail today March 1, 2019 from my paid Zoho e-mail account. What is the process to put it back into my in box as I need it. Please Help! Thanks-AJ
Email attachments :scanning issues
Unable to send emails with attached files (6-10)MB Once file is uploaded 'Scanning for virus' symbol appears - so far 20 minutes and counting for one file scan How does Zoho expect folks to run businesses with this level of service?
Can't Delete Email Template
I want to delete an old public email template no longer needed, however, only its "Edit" command is live and "Delete" is grayed out. How can I delete this template?
Android Exchange Konto
Guten Tag ActiveSync ist aktiviert * Es ist nicht möglich ein Exchange Konto (Typ Exchange) zu erstellen. Es wird folgende Meldung angezeigt Sie haben keine Berechtigung, eine Synchronisierung mit dem Server durchzuführen... * Es ist nicht möglich eine Exchange ActiveSync Konto zu erstellen. Es wird folgende Meldung angezeigt Dieses Konto kann aufgrund der Sicherheitseinstellungen nicht synchronisert werden.... Bitte um Unterstützung
Templates different on smartphones
Why do templates view differently on a smartphone? For example, on a smartphone font styles and sizes change from title to title and paragraph to paragraph. On a PC everything looks great. On a smartphone, titles and paragraphs always vary in font sizes and styles from the PC version. And, is there a way I may fix this? Thank you so very much for your assistance!
How long do mx records take to take effect?
I have a paid wordpress platform and I added de zb code to my dns page, I see the three DNS records that were added automatically after the code (mx, mx2, mx3) but in my zoho cpanel, the status of MX record still with the (!) and it tells me to do the same thing as before, log into wordpress and put the same zb number.
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