I need help in resetting superadmin password
Hi, I need help in resetting superadmin password. when i try to reset password, it talks of a different email address . however, when i login to that mail id, there is no option to reset the password. please help
Yahoo is blocking my emails (RROR_CODE :451, ERROR_CODE :Message
temporarily deferred - Abaca)
Hello, It's been a few days now and I keep getting the same error whenever I try to send an email to any Yahoo account. The error is ERROR_CODE :451, ERROR_CODE :Message temporarily deferred - Abaca As you can see from the following image, my email is properly configured, and this error is surely coming from Zoho's side. Can you please investigate and see what is going on? Thanks,
New UI: email-accounts are now tucked away off-screen all the way at the bottom
I mostly like the updated ZOHO-Mail. Thank you ZOHO for trying to keep up with the developments and trying to improve and expand the service! However, I really do not like that I now have to scroll down and manually select which email-account I need to look at/use. These are now tucked away all the way at the bottom, off-screen. I don't understand why this is done this way. It is NOT an improvement! Also, with the old UI you could see on which accounts were new mails. That insight and overview has
What is my Name
We moved our domain from directnic.com to godaddy.com What is my Cname
Email
I can send mails but the mail does not recicve any mails
DOES NOT ALLOW TO CREATE EMAILS
Hi guys, I wanted to get you email service for abc.com, but to sign up Zoho asks email, so I entered my existing domain xyz@gmail ac, and verifies the ac Then I add abc.com set verified that too. But now it deosn't allow to me create any @abc.com, not even admin ac Issue 1. Now the account is as xyz@gmail.com 2. I want it to be admin@abc.lk 3. It doesn't allow me to create any email What shall I do? Pls help. R Chan
12 hours with blocked buissnes mailbox
Till now I appreciated Zoho email. But I'm waiting 12 hours with blocked business mailbox... No answer to my request. There are no new emails. I test it - I did not received email that send it from many other accounts. I can send e-mail, but I can not received. Its a very HOT important mailbox, can abybody help me here ? Requests #22660789, #22660775 My indentify number: 654744310
Delete multiple addresses from spam whitelist
When I checked my spam whitelist I found it contains hundreds of unwanted entries. There are a few genuine contacts but most look very spammy. I have no idea how they got there. Something has added them without my knowledge. I'm trying to delete them but it is extremely slow. I deleted a few individually, But using the check boxes for multiple deletes didn't work. I just get a message saying 'Sorry we are unable to process your request'. There seems to be some sort of rate-limiting which slows down
Emails not showing images
Just recently I have not been able to see images in emails. The "Images are not displayed - Display images below" link does nothing. I am using Chrome on windows 10.
This domain is already associated with this account
I am trying to configure my domain with the zoho email service, but I get the following error: * This domain is already associated with this account "a*****m@c*****". My domain is conttatoimoveis.com.br The error was generated while I was registering in zoho. Can you help me please
Authentication error. Server returned error "Authentication failed"
I have new Zoho Mail forwarded to a GMAIL Account - this has worked fine for a few years until I started changing passwords due to Heartbleed - apparently I failed to update a recent Zoho password change in my gmail account - and even after updating the info I still get the following error message. Server denied POP3 access for the given username and password. After checking with the Mail Fetcher help in gmail it suggests ZOHO may not be supoorting POP3 access. Any help is greatly appreciated.
I'm not able to send email: Unable to send message;Reason:554 5.1.8
Email Outgoing Blocked
I'm not able to send email from my account abhishek.qa@zoho.com Please do something as I need to send important emails on priority. My storage space is also not full.
add new Zoho Mail subscription
Hi, I have one domain which has its emails hosted here at Zoho Mail. I need an additional Zoho Mail subscription for my other domain name. Not additional email user, but additional Zoho Mail subscription so I can host emails for my other domain name here as well. How do I do that? Thanks in advance.
USER NEEDS MAILBOX.. PLEASE HELP
Currently, there is no mail box available for your account. Click the button below to send a request to your administrator. This is the error message the user I just added keeps receiving. How do I fix this as an administrator. Also if it helps I have the free account edition for up to 25 users because I am just testing out Zoho . Please help need to fix this as soon as possible.
I can't receive emails from my website
Hi, I can't receive emails from my website complancerkenya(dot)co(dot)ke. The mx records are successfully pointed to zoho and the email routing is set to remote. Despite all these no emails come through to support@complancerkenya(dot)co(dot)ke when sending through the contact form. I can send and receive no emails without any issue on the zoho platform. Kindly assist on a solution or way forward. I have attached a screenshot on the status of delivery as reported by cpanel email tracking, hopefully
Login bug with firefox.
Program: FireFox v56.0 64bit Symptom: When attempting to login, (https://accounts.zoho.com/signin?signupurl=https://www.zoho.com/signup.html), after entering my username and password the page fails to redirect to ask me for my TFA confirmation code. The code is in fact sent to my cell phone, so I must assume my login processed, but I am stuck on the login page. Result: Login from Firefox is impossible. Urgency: HIGH What steps have been taken to try and address this bug: I have tried a clean installation
Mail migration transferring content of one folder, then freezes
I wrote to support, but it seems those emails remain unreplied. I'm trying to migrate emails to zoho, but it seems that the IMAP transfer freezes after completing a single folder, incapable to switch to the next one. I need an URGENT response, as my client is waiting to access their account.
undelivered email. ERROR_CODE :550, ERROR_CODE :5.0.0 Message Rejected
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@doorking.com, ERROR_CODE :550, ERROR_CODE :5.0.0 Message Rejected Received:from mail-it0-f54.google.com (mail-it0-f54.google.com [209.85.214.54]) by mx.zohomail.com with SMTPS id 1525486314929993.4808216730015; Fri, 4 May 2018 19:11:54 -0700 (PDT) Message-ID:<CAFu22A8ybYGez5zW_arAvH3=Y+HRXR3qcHg6yhZLKKhRaRXKbw@mail.gmail.com>
This domain is already associated with this account
I am trying to configure my domain with the zoho email service, but I get the following error: * This domain is already associated with this account "or ***** c @ p *****". My domain is ophthalmicmedia.com The error was generated while I was registering in zoho. Can you help me please
Why I can't verify my email account? Please HELP
I created a Zoho email account 3 days ago and linked it to a domain that I owned. In the process I used an email address like one using my new domaine name. During the set up process of connecting the account to my domaine, I received 2 emails from Zoho on my newly-created email address to verify my account within 30 days and my email address. I saw these emails 15 minutes after finishing the set up. In one of the emails I'm asked to activate my Zoho account by clinking a confirmation button. When
Recover deleted trash emails
Hi, I was hoping to recover my recently deleted trash emails. I deleted a large bulk of emails a couple of weeks ago, and am now realizing that there are likely some emails in there that I may still need. Thanks.
Can Not Create Account
While trying to create email account for the admin I am receiving this error:- You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Any help?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi please help as i want to send my first email and facing that issue. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Email: flyhigh.ews@zoho.com Requesting you to kindly resolve it at the earliest possible. Thanks,
New Zoho Mail: too much?
Hello all, I just switched to the new 2018 Zoho mail interface. Great technical improvement, but it's a bit too much bells and whistles for me. All these extra apps on the far left, the Streams "ad" above my inbox, the Smart Chat on the bottomline. Probably they're of use for people in large company's, but for me it's just too much. Is there a way I could strip all that? I can't find it! I would like to wwitch off or remove or relocate what I don't need, so I can focus on what I do need? If not I'll
Email wont download
Hi, I got a new PC and loaded up all the settings into outlook. Mails started downloading and now just will not connect to the server. Im guessing this is due to downloading the whole inbox and data usage, or something along those lines. Please can someone unblock/unrestrict the account while I set up the new machine? Thanks,
E-mail is stuck at loading... (e-mail)
Hi, I've got the following problem. When I got home from work I wanted to check my e-mails. It acted weird and started to get slow and finally it didn't load at all. I started to reload my e-mail, but when I reload I get stuck at a loading screen with only showing 'Loading... (e-mail)' Can someone explain what happened? I use the latest version of the Opera browser (I also tried Internet explorer.) Thanks in advantage, With kind regards, Deadphoenix
Correo entrante deshabilitado
Buen día, Desde hace varios días que algunas de las cuentas de correo electrónico que manejo están deshabilitadas cuanto ingreso a la plataforma me dice que el correo entrante esta deshabilitado y si intento activarlo me dice que es una operacion permitida para usuarios pagos. Por favor ayuda, requiero habilitar los correos. Los correos son sac@tripclub.com.co ventas1@tripclub.com.co ventas2@tripclub.com.co
Not able to receive email
Hi, I have configured the MX and SPF successfully. However, I am still not able to receive email. Kindly help to check if my setting is configured correctly, and do guide me if I need to make any changes. My domain: vinzstore.com Host with: Bluehosting Thanks and regards, Vincent
Mail Not Sending
My outgoing messages are blocked. Kindly mention the reason and unblock my email id Error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I can not create new email accounts.
I want to create users with free features This is a message: Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes. I changed to the corporate subscription, I should have the options of the free subscription that has 25 emails to 5GB but I do not have that option I can not create more emails, I want to register more domains to be able to migrate my emails to this platform. Please
Email registered to last owner blocking registration
Trying to register a email at yang.global Email registered to last owner blocking registration
Only Dark mail backgrounds available. How to get a lighter background?
When I go to settings, the only themes that I have available are dark themes. This make mail almost unreadable because black text is on a grey background. How can I get a lighter theme for Zoho Mail? I've attached a snip of my settings page showing only dark themes. Thank you, Brent
delete account getting back
Hi, I deleted sales@convolution.bike but i need that email id again. i try to create it but it says user exist. how can i get back that account please help.thanks
Send to a Friend
Zoho answered this over 3 years ago. I hope something has changed. Is there a "Forward to a Friend" or "Send to a Friend" function yet that tracks how many times someone forwards an email sent to them from Zoho?
Problems with creating more personal email accounts
Hi, I've tried reading this forum for an answer but haven't found it yet. Here is my problem: I have had serious problems creating an email account at Zoho to begin with. I opened an account but saw that I got a .eu-adress, which I do not want to have. I tried with a.com then got a message "The username which you have entered belongs to a different deployment/region". So I thought I couldnt create one since I am in Europe. Kept trying and suddenly (dont know how) i created a .com-adress. I am switching
Urgent Password Reset but zoho representative STILL NO REPLY
It has been two days but there is no REPLY from ZOHO TEAM for a password reset. We have already provide all the required documents they need on their last email however we haven't hear from them after that. We need to reset the password on our admin account as soon as possible for our business to keep going. We are all disappointed on this issue. Please HELP !!!
Idea - Android contacts and phone/SMS integration
I don't know enough to explain this perfectly, but I'll try and really sorry. Over the last year or so I've been interested in migrating away from Google and Microsoft services with a view to finding services that provide apps that don't rely on those companies. I've tried Zoho many, many years ago and at that stage it didn't offer what I was looking for. This year, I looked at the services, and it seems it can offer a replacement for many things. I'm looking to replace services and Zoho is just
E-mail sending limit
Hello, how many emails can I send to domains that do not belong to my organization? Zoho Mail Free Thaks!
Account is disabled
Dear Sir, our account (info@biico.uk) is disabled although it's new account and we haven't use it yet. Could you please fix this issue its urgent. Looking forward to hear from you Regards
Outlook not receiving (sending OK)
Outlook was working fine using IMAP for my domain using app-specific password, then suddenly stopped receiving yesterday. Sending still works, and I've checked web mail and that's working fine. In researching this, I see that Zoho had an authentication issue for this same problem 7 months ago, which they say was resolved. Is this an issue again?
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