incoming html as text
Hello! Some HTML emails are incoming as text format. Why is that happening? Can be some config. on ZOHO? Tks
ZOHO Mail Unavailable
We'll be right back! Our service is temporarily unavailable. We are currently working to restore it. Please try again later.
账号尚未激活
我的账号在昨天还能正常使用的,,为什么现在我提示说我的账号尚未激活的呢？而且我想按找回密码，但那验证码总提示错误。麻烦有谁可以帮我解决这问题吗？
Export mail from hosting
I want to use in the zoho email, two mails who are used in godaddy from my domain, but i want to know if when I create on the dashboard the email from this two mails, what happend with them on godaddy? or zoho automatically export this two emails to the dashboard? What I can do if i want to use the name of this mail in the zoho dashboard with the same name and domain. Thanks
not sending or receiving emails through outlook
I understand email went down for a short time. We are able to access our email using the web mail but not when trying to send and receive using outlook. we still cant send or receive using outlook any ideas as to why? Thanks
Zoho mail account inactive
Can you help me for this account? ugbuyer@zoho.com
Problems with Zoho mail
I have a blog with wordpress.com and I purchased a domain with netregistry.com.au. I recently mapped the domain. I successfully registered with Zoho email to get my custom domain email address. When signed into wordpress, I visited store>mydomains>edit domain>edit DNS. As per Zoho email setup advice, I added 2 MX records: 1. mx.zohomail.com at priority 10 & 2. mx2.zohomail.com at priority 20. I seem to be able to receive emails but unable to send them. I don't get any email errors or bounce back
delete email
Hi i just delete my personal zoho email which is payahbleh(at)gmail(dot)com or payahbleh(at)zoho(dot)com and now when i tried to create it back again, somehow i can't do that, it says the email already exist. I was meant to create a new personal zoho mail, not the one associated with gmail, thats the reason i deleted the email
Can i use zoho mail without buy any web-Hosting?
Is it possible to use zoho mail without web hosting by my (dot) com domain ??? I have one domain Ex: abc.com Can i use zoho mail without buy any web-Hosting?
Can't complete sign up
We have been trying to sign up for Zoho mail with two different domains, but for both it says we have already signed up and can't continue to the verification process. We don't know what account would have already signed up with Zoho. We need help to finish the sign up as it won't let us login in and there is no password reset as we never finished the original setup for either domain. Domain: universalkingdominternational.com woodsandassociates.net Every time we fill out the sign up form for either,
You can't mix MX/CNAME records together using the same hostname.
I am trying to configure MX Records for my domain with freedns.afraid.org and I keep getting "You can't mix MX/CNAME records together using the same hostname." error when following the steps. modifying the steps and replacing "@" in host for "mail" zoho can't find MX records for my domain. any pointers on how to solve the issue.
Domain
Hi, Can you help me, I buy the standar pack, 1 email an domain, but I need make because I don´t have domain, How can I make. saludos
Unable to connect by IMAP, smtp
Hi, we're unable to connect to imappro.zoho.com or smtp.zoho.com. Possible routing issue? We're using Comcast in the Northeast USA. All other websites we've checked are up, and our other email provider is up. Webmail works for us. Any suggestions?
hosting email from multiple domains under 1 org Zoho account
We have two different brands and a parent company. Everyone is employee of the parent company A, but they may also be working under brand name B or C or both. Is it possible to setup Zoho BUsiness organization in a way that user John Doe would be able to log into Zoho Business and pick up and send emails from john.doe@company A.com, john.doe@company B.com, and john.doe@company C.com? I know it is possible to POP3 from other servers, but I would rather move everything to Zoho, instead of keeping multiple
Outgoing mail blocked?
Any idea why this might be and what we can do to find out what the issue is? Your account ABC@XXXXX.xom has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown We are using Zoho for our business and are about to start sending notification emails when a transaction takes place on the platform, our lead developer is in Eastern Europe so I am unsure if the testing caused it our the log in from our dev? Possible to email me directly to get this resolved?
Zoho mail Free is better than ZohoOne mail
I added the mail application to my ZohoOne and now i cannot add anymore mail users. I had to deactivate 8 users for which i used when free and had an email account/address before this What is this? I could have 25 users on the Free plan and now i pay for each email i want under ZohoOne? I thought ZohoOne offered the same email features as Enterprise? It does not!
CNAME not resolving
I set up the MX records, and using a DNS checker I can see they are properly set. However, the CNAME record apparently does not exists. I have them set up with the domain registrar though, however, see this image: I've waited 8+ hours already, and the CNAME still doesn't resolve, I get this error: I've sent another email to the registrar, the first time they set the MX records to resolve properly and also set the TXT records (which I never asked them to do, and checking later I realized they didn't
apk file sending is failing from my account
I generally send apk files (zipped) to my contacts from my zoho mail account. Since yesterday it is failing to send it. Either emails are not going to the receiver or going with 0KB attachments. I can send the same file from my gmail account fine to other accounts. But for testing if I send the same file from my gmail account to zoho account, then it is bouncing. Is there any change on zoho email server this week? Why is zoho email account behaving differently from my other email service accounts?
Zoho mail crapped out again
imappro.zoho.com is not responding, and hasn't been for an hour. status.zoho.com says mail is working normally. I disagree. This happens far too often.
How to open archived mails?
Hi, I accidenly archived an email and I dont see where to click to see it again
I can not recieve mail
Hi I can send emails but not receive, my domain is clinicalivetic.cl plis help !
Can't Register and Registration failled
Dear Team, My name is Benard. I was signing up for a new account but dodn't complete because the verification code took to long to come through.I am now trying to register a fresh but I am getting an error that the phone number and the domain name has been registered. I can't login using the phone or the email i created Please assist - My domain is www.rosenetours.com Kind Regards Benard
Need to cancel zoho immediately
just signed up for zoho mail tried to cancel was told I had to cancel biz account first I need out immediately and don't understand how
Disable Mail Account Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. Thanks
DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Hello Zoho Support! I received the following error while trying to forward an email to multiple recipients. Please advise thank you :) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 'info@centennialmetals.com' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'hansin8001@singnet.com.sg' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'ghe@goodhill.com' DOMAIN_NOT_RESOLVED,
Can't receive and send e-mails.
Few days ago zoho starts to not receiving and sending e-mails. Without warnings and errors. Simply stop working. When i try to send test e-mail from my google account to my zoho account, google sends me back something like this: "internal server error".
Verifying domain
I am trying to verify the domain www.kyootm.com. I created the website through www.webs.com. Cloudflare apparently is the DNS host. I'm unsure where to input the CNAME or TXT record. I've tried inputting it into both Webs and Cloudflare, but neither of them seem to work when I go back into Zoho and try to verify it. What am I doing wrong?
¿Como puedo volver a verificar mi dominio?
Hola buenas. Necesito volver a verificar mi dominio, pero esta vez desde el Cpanel, hay que tener en cuenta que lo hice desde MX del dominio de NameCheap ¿Como puedo hacer eso?
This domain is already associated with this account "*****
Dear Zoho Support Im trying to register a new domain: www.drnevado.com in hosting zoho mail the email is informes@drnevado.com but the system show me the next text: * This domain is already associated with this account "*****28".
Problem verifying DKIM and SPF for domain
Hi, I am hosting domain selectedvpn.com on Zoho. Everything seems to be in order with SPF and DKIM, but I cannot verify it. For SPF, I tried several external services and they say everything is OK. For DKIM, I created record that exactly matches what is in my generated key. Any ideas or suggestions ?
I'm not receiving emails
I created a zoho maila ccount and even though everything seems to be configured properly, I can't receive mails from my other email addresses (from outside Zoho Mail). I'd like this issue to be solved.
Need solution
Hi Team, I am getting the below error: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. My domain is www.irisinc.co All my emails are not getting authenticated Can somebody provide me a solution. Regards, Tauseef Ahmed ceo@irisinc.co
Cannot use the search function for email
Hi, I cannot use the search function for email, please refer to the below picture and please help to fix it. Thank you! Best reagrds Emily
Disable Account Zoho with Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. Thanks
HOW TO RECOVER THE DELETED MAILS
Dear Folks, I am a super admin user . One of our employee has having this email access and he has done some inappropriate and unauthorized activities.However there were so many emails, more than 1000 that are deleted from the account by yesterday only. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate your quick response. Looking forward to hear from you. The email account is vaibhavshah@youholidays.in Regards,
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have created a Zoho business account for my website. I have verified the domain successfully and getting a page for adding the first user account. That's when I get "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". This error occurs when adding a user in both control panel and zoho mail Further when I try adding my personal gmail to the recovery email option, I get "this email has been marked as spam". Is it possible to change the number that
No puedo configura un domino
Hola, estoy intentando configurar un dominio pero recibo el siguiente error: " Esta operación ha sido restringida. Póngase en contacto con support-as@zohocorp.com para obtener más detalles"
CRM Email Attachment Upload Options
Can you allow an option to upload attached files directly from CRM email to a specific potentials. At the very least I think it would be nice to allow an option to upload to CRM Document Library.
Calendar not displaying in browser
To access my Zoho calendar, I go to mail.zoho.com in a browser (which brings up mail) and then click on Calendar to display the calendar. This worked through yesterday (Wednesday evening, November 8, 2017, US EST). This morning (Thursday, November 9), when I click on Calendar, the calendar is a blank. the icons are still there on the left, and the other icons (Mail, Tasks, Contacts, etc.) work as expected. But the calendar screen is blank. This is using the Qupzilla browser on Linux (Arch on x86_64).
Zoho search in email not working
The search function in zoho mail is not working at all. I could not get it to find any email I was looking for. I searched for affiliation which I found manually, so I know they are there but I keep getting no matches. I also changed to sender contains, and various other options. Any solutions how to fix it? Thanks for reading and look forward to hear back. Robert
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