Suddenly "Inactive account", please help
Dear support team, could you please tell me what can I do if my account suddenly becomes inaccessible? name of account is ent.mail@zoho.eu it worked well last week, but not now I use it from personal purposes and work, and sometimes I use it fromm different locations (virtuals machines across the world) Could you please assist me and make this account active again?
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi, I recently subscribed to your Zoho services and I'm trying to setup my email accounts. My domain has been verified, however, I receive the following error when creating an email account (screen capture attached): "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details." My admin account is moorecj79@gmail.com
reconnect a closed email account
How do I reconnect a closed email and collect the emails that I have missed? Thanks.
Mail storage
I have the email nluli@office.com.al that has exceeded mail storage 5gb I have deleted (archive) 90% of emails and in control panel is not updated the mail storage. It is the same Please check it and update the storage because the mail is blocked and i can`t unblock without make free space thank you
New User registration didn't complete and now it's not allowing to register again
Hi, We tried creating Zoho Mail account for one of our clients with the domain name - coupons4sure.com We were unable to create account as it threw some error after sending mobile verification OTP and now when we are trying to creating account , it says domain is taken. When we try account recovery options it says mobile is not verified and email is not created. How we recover and proceed with this domain. Appreciate your quick response.
Send Mail as group
Hi, I've setup a group email that I want certain members of my organization to have access to. I'm able to read the email, but I cannot reply nor initiate emails as the group account.
I cannot send email. smtp error
It just stopped working just now. Please help!!!! An error happened during smtp session. detail: * Account 'info/AY': Connecting to SMTP server: smtp.zoho.com:465... [13:51:30] SMTP< 220 mx.zohomail.com SMTP Server ready June 30, 2017 1:51:29 PM PDT [13:51:30] ESMTP> EHLO localhost [13:51:30] ESMTP< 250-mx.zohomail.com Hello localhost (cpe-76-174-183-169.socal.res.rr.com (76.174.183.169)) [13:51:30] ESMTP< 250-AUTH LOGIN PLAIN [13:51:30] ESMTP< 250 SIZE 22020096 [13:51:30] ESMTP> AUTH LOGIN [13:51:30]
Zoho Mail - 550 No such user here!
Hello Team Zoho, I have been able to send email from email account. However, upon replying to the same mail I am unable to receive email from gmail & yahoo. The response was: 550 No Such User Here Final-Recipient: rfc822; contact@aadivaahan.com Action: failed Status: 5.0.0 Remote-MTA: dns; aadivaahan.com. (108.61.29.124, the server for the domain aadivaahan.com.) Diagnostic-Code: smtp; 550 No Such User Here Last-Attempt-Date: Tue, 04 Jul 2017 00:32:53 -0700 (PDT) Please help in resolving the issue
Can't get in Zoho Mail, even though addon status is set as "activated" for that user
Greetings. One of our new colleagues got Zoho Mail add-on activated for him, but when he tries to get on mail.zoho.com he gets redirected to a payment request. How can we solve the issue?
Solve Your Gmail Issues Differently with Real Smart Gmail Customer Service
Just think for a second what will happen if you are unable to get access to your gmail account? Your work will be in doldrums, you will find yourself in utter soup. All the important letters to your clients will be left at bay and any sort of correspondence will be stopped. The time of sending letters and documents through post emails was not in vogue, sending emails is quick and fast. File attachments, rich text formatting are unique with email and you can send loads of vital info and stuff with
Multiple Zoho mail accounts from one central area
Hi there, I have created multiple mail accounts with Zoho. For example... 1. sales@domain123.com 2. enqueries@domain123.com 3. admin@domain123.com Etc. Can I configure it so that I can control all mail accounts from one account? I want to be able to see the mail and send mail (choose account sent from) etc. Please advise. Thanks
Mil not delivered from Gmail
Your message couldn't be delivered to support@technoedge.ae because the remote server is misconfigured. See the technical details below for more information. "550 relay not permited" May I know why I can send out emails but fail to receive any emails? Thank your
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Email glehmann@zoho.com, hosted georgelehmann@its4you.net and pop3 georgelehmann@cox.net all get blocked with the error Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Clicking on the link https://mail.zoho.com/UnblockMe not helpful as it indicates security issue - see PDF'd screen shot. Please fix, or reply with what we need to do to fix it on our end. Thank you, George Lehmann
Help! Account not active
Hello everyone. My name is Cesar, and I just created an account with zoho using my email ce.moralesarmijo@gmail.com but when I try to get into mail service or any zoho service I have a "error page, which tells me the following: Account not active For any support or queries, kindly contact support@zohomail.com I need help in order to activate the mail services which is what I want to start using. I await your help Greetings from Santiago de Chile
Cannot add alias or log in with phone number ( for confirmation ).
We cannot add alias or log in using phone number. We need to do these things to be able to change the shovel@ address to webmaster@ address. We have read through various 'unable to add alias' forum posts and it seems that resolution sometimes depends on action your tech support take. If so, we would ask that our account be enable to perform these actions. Or, can you explain why we get these error messages and how to avoid ?
Recover Deleted Mails
Dear friends, One of our employees has deleted all emails that he had by mistake. There were all the mails since the beginning of time. It would be possible for them to retrieve the ones they had in their inbox. The emails mentioned are really very important to us. I ask that you please help us in recovering them. The mail is: jmancia@e-mktcompany.com We really appreciate your quick response. In advance, thank you very much for your help. Greetings. David Tobar
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, we receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can you please unblock our email address for us? Thank you.
Recover Deleted Mails
Dear friends, One of our employees has deleted all emails that he had by mistake. There were all the mails since the beginning of time. It would be possible for them to retrieve the ones they had in their inbox. The emails mentioned are really very important to us. I ask that you please help us in recovering them. The mail is: jmancia@e-mktcompany.com We really appreciate your quick response. In advance, thank you very much for your help. Greetings. David Tobar
Recover Deleted Mails
Dear friends, One of our employees has deleted all emails that he had by mistake. There were all the mails since the beginning of time. It would be possible for them to retrieve the ones they had in their inbox. The emails mentioned are really very important to us. I ask that you please help us in recovering them. The mail is: jmancia@e-mktcompany.com We really appreciate your quick response. In advance, thank you very much for your help. Greetings. David Tobar
How to Recover Deleted Mails
Queridos amigos, Uno de nuestros empleados ha eliminado todos los correos que tenía por error. Estaban todos los correos desde el inicio de los tiempos. Sería posible que los puedan recuperar los que tenía en su bandeja de entrada. Los correos mencionados son realmente muy importantes para nosotros. Solicito que por favor, nos ayuden en la recuperación de los mismos. El correo es: jmancia@e-mktcompany.com Realmente apreciaremos su respuesta rápida. De antemano, muchas gracias por su ayuda. Saludos.
Please help unblock this email account
Dear Support, I tried to unblock a user's email account which had exceeded storage space a number of times. Now I cannot unblock as it exceeds allowed number of times per day. The user has deleted some email and the email storage is now under the allowed limit. Could you please help unblock this email account: millionaire@leadsmaritime.com ? Thank you, Best Regards, Admin of Leadsmaritime.com
Unable to sent emails with attachment as .zip file
Hi All, I need to sent email to user with attached document as .zip file using PHPMailer with ZOHO SMTP. I am getting the following errors and unable to send email with attachment. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. phpcodehub@gmail.com, ERROR_CODE :552, ERROR_CODE :5.7.0 This message was blocked because its content presents a potential
Unable to sent emails with attachment as .zip file
Hi All, I need to sent email to user with attached document as .zip file using PHPMailer with ZOHO SMTP. I am getting the following errors and unable to send email with attachment. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. phpcodehub@gmail.com, ERROR_CODE :552, ERROR_CODE :5.7.0 This message was blocked because its content presents a potential
Unable to sent emails with attachment as .zip file
Hi All, I need to sent email to user with attached document as .zip file using PHPMailer with ZOHO SMTP. I am getting the following errors and unable to send email with attachment. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. phpcodehub@gmail.com, ERROR_CODE :552, ERROR_CODE :5.7.0 This message was blocked because its content presents a potential
How to Recover Deleted Mails
Dear Folks, One of our employee has deleted all mails by mistake using his official company email ID. However there were so many emails, more than 2.5k that are deleted from his account in today. I just want to get his mail retrieved for the month of May & June 2017. As the mails as for the mentioned months are really very important for us. Request you to please help us in retrieving the same. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate
Blocked account
My mail account is blocked, Can you unblock it please? ohla@ohmyword.es
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hello , I want to unblock my email , Error message : Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
"Your Outgoing has been blocked and you will be unable to send emails"
My outgoing mail has been blocked on my account with no explanation. It says the the reason is unknown and to contact customer service. I did and I haven't heard back yet, I need access to my email ASAP.
This user is not allowed to add in Zoho.
Hi Team, when I,m trying to create a email account (redawatergroup.vom) it's showing this error This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanks
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:535 Authentication Failed
Hi, When I trying to set up send mail as in gmail it showing the error that attached to the query. please check the issue and give me a solution asap
SPF issue
I have added my SPF record for needaserver.co.uk and used the SPF checker and it shows correctly but I keep seeing in the admin area of Zoho mail that supposedly they're not set up please help me
Como activar email
Ya me registre y aparece mi mail como ventas@lin-store.com. pero no se como ponerlo a funcionar para recibir y enviar mensajes
Outgoing messages are not going
Good day. One of our mailboxes ( angela @ mint . ae ) reached size limit of 5 Gb and stopped sending emails. We performed mailbox cleanup, (currently only 53% space used) but outgoing emails are still not working. May I ask support to check whether this mailbox was blocked and unblock it if it was blocked. In case it was not blocked please advice best course of action.
Email address can't be found error
When people email me or reply to an email I send they are getting a message bouncing back to them stating that my email address does not exist or cannot be found and is not a valid email address get I am receiving the email it is causing me a great deal of trouble and destroying credibility in business correspondence I need this fixed ASAP
Old zohomails retrival
Hi, I was a user of zohomail which was linked with our website but unfortunately our website expired a while ago and it's been 5 months I just came across to know about the issue, is there any way to retrieve my old mails if I get my old website in live position.
unblock my email
Hi, Could you please unblock my email account info@rhglobalservices.com I need this asap PLEASE HELP !!!!!!!!!!!!!!!!!!!!!!!!! Thanks for your help Mohammed
Unblock my outgoing mails
Please unblock my outgoing mail - sankari@tanfidh.com
unblock my email
Please unblock my outgoing email.
Please unblock my unblock my email account
Hi Could you please unblock my email account cain@nici.org.au I need this asap Thanks heaps Cain
Outgoing Mail was blocked. I have unblocked it but still can't send out emails from my outlook tool on PC. Outgoing emails sent from Zoho webmail have no problems please help.
Support Team @ Zoho, Kindly help me out with this strange problem. I tried using a mail merge option a few days back from my outlook configured to my Zoho account. A few minutes in I figured out that my zoho account got blocked. As a next step I logged on to my webmail and unblocked my zoho account. Since then, I am not even able to send out even a single email from my outlook tool. I have already reconfigured my zoho account multiple times but the same issue. Any emails sent out from my webmail
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