Blocked users
Hi, dear support Team. It has problem with mail storage overlimit but everething is ok. When i'm traing to unblock :'Oops! Something went wrong. Try again later' Could you please help to unblock users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com ASAP. I sent email to support(at)zohomail(dot)com but thei no answer. Thanks in advance
Incoming and Outgoing disabled
Unfortunately users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com hits their quotas of 5gb and their Incoming and Outgoing was disabled. I have now cleared the accounts dow to less than 1GB However, I am unable to active incoming and outgoing email now. Please help urgently
Please, unblock users
Dear helpdesk guys, could you please unblock users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com It was the problem with mail storage I have now cleared the accounts. However, I am unable to active incoming and outgoing email now. Please help urgently
want super admin username and password for email surendra@raicareer.com
i forgot my user id and password of super admin for domain www.raicareer.com
Changing Name Shown on Email
Hi, Can anyone help me with this please? When I send an email I would like it to come up with my business name but it comes up with my name and surname Is there a way to change this? Thanks
Unable to send or receive mails
Hi. We are unable to send or receive any emails to our account. Our usernames are info@jobhuntz.in, ops@jobhuntz.in, bhumika@jobhuntz.in, nikhithajain@jobhuntz.in Please let us know the reason for the issue as soon as possible. We would like the problem to be resolved asap. Regards Nitin
Email forwarding not working.
I have setup a email address for my domain with square space info@skylineaerialnola.com and configured it to forward to my personal gmail address. The DKIM was confirmed but now I'm getting an error that the spf wasn't setup correctly. Also I did receive the confirmation email which I used to verify. However Im still not getting emails forwarded.
Inbox automatically got deleted
Hi Guys, My inbox got deleted automatically and is not showing any messages all other folders are intact, kindly help me out in this. Regards, Vinay
Email bloqueado
O email abaixo foi bloqueado entrada e saida creio que por atingir a quota porem deletei alguns emails para limpar o espaço e tentei desbloquear no painel do adm e nao estou conseguindo favor desbloquear luizresende@grupounotech.com
error in sending email using smtp client on server
i have domain in godady and i am using zoho email service. it is working ok in localhost but throwing error on server. my code is below: message.BodyEncoding = System.Text.Encoding.UTF8; message.IsBodyHtml = true; SmtpClient client = new SmtpClient("smtp.zoho.com", 465); System.Net.NetworkCredential basicCredential1 = new System.Net.NetworkCredential("xxx@xxx.in", "xxx"); client.EnableSsl = true; client.UseDefaultCredentials
error in sending email using smtp client on server
i have domain in godady and i am using zoho email service. it is working ok in localhost but throwing error on server. my code is below: message.BodyEncoding = System.Text.Encoding.UTF8; message.IsBodyHtml = true; SmtpClient client = new SmtpClient("smtp.zoho.com", 465); System.Net.NetworkCredential basicCredential1 = new System.Net.NetworkCredential("admin@xxx.in", "xxx"); client.EnableSsl = true;
Mail Issue
Dear team i have problem for my website mail are not receive for inquiry mails in info@oreteachsolutions.com but mail receive in all the g mail id please help me and fix the problem
Account is inactive
Update to other post which will not allow me to edit or reply to it... My account (phil_rose@zoho.com) which I pay for and have had for about 10 years) is suddenly inaccessible and reports 'account is inactive'. Can you please help as soon as possible as it is the email account I use? I cannot receive email there, obviously so I guess respond here? It seems my account was hacked and the password changed. This should not have been possible since I have two factor authentication but it seems to have
Spam Quarantine, Spam Folder, and Mark As Spam
In my Zoho Mail account, what is the difference between the Quarantine (in Control Panel > Mail Administration > Spam Control), and the Spam Folder in my Email Account? My Quarantine is empty, but my Spam Folder has 148 messages. I just found that a few legit messages were marked as spam, and moved to my Spam Folder, so I had missed them. Yet, my Spam Control settings are all set to "Allow Email". Is it possible to send ALL message to my Inbox, but mark/tag the likely spam messages with "[SPAM]"
Block black list email
Hello, I want to block some domains for stop send me email's, so i go to spam controll and add de domains and on email delivery put for reject, but i still receive the email's form that domains.. I need to block this domains because i unsubscribe spam and still receive the email's from this domains i had block.. What i need to do more for stop receive this email's? Thanks for fast answer.
mx3.zoho.com failed to connect
Hello, I added all MX records to my domain in cloudflare and the mxtoolbox find a problem with mx3.zoho.com. I can't send any email from another account to zoho mail. It's a problem with configuration or with yours servers? smtp mx3.zoho.com Failed To Connect Cheers, Erick.
Cant remember mail for superuser account
Hi I will really appreciate if you guys can help me. I can remember the email account superuser for the domain infinitetranspacific.com
IMAP not working
I've had problems with my IMAP for months now -- Outlook is going offline intermittently. As of today, only Webmail works and my credentials aren't accepted on IMAP at all. When will you finally solve this IMAP problem that has been plaguing us for a long time now? Please help urgently.
Cannot log into thunderbird
Tried multiple times to log in to thunderbird with my Zoho email address. The password states it is wrong. Imap settings I have tried both imappro.zoho.com and imap.zoho.com with the correct ports listed in the knowledge base articles.
The data you have entered already exists - Add Domain
Hey guys, Hope you're great :) Well, I guess my problem is a bit similar to this one: https://help.zoho.com/portal/en/community/topic/the-data-you-have-entered-already-exists-domains-adding-problem-13-4-2017 Explaining you what happened, a few weeks ago I created an Zoho account with the email "srandrediaz@gmail.com" associated to the domain "nelsondias.net". Today, I've deleted this account and created a new one with the email, "nelsondiasdmkt@gmail.com", which I intended to also associate to the
Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to > mailboxes
I was notified by Audi that when sending me an email they received this error. Anyone know what it means?
two users stop recieving email on outlook
Hi i have two users who stopped receiving email on outlook 2013. I have checked all their setting even ran the connection test and it shows that it should be working. They are receiving email on their phones and web just not outlook. Any ideas as to why?
Outlook not purging emails
I have been using outlook and zoho for years. But now i have the issue that when i move an email to a folder, zoho recreates it back into the original folder. This is causing hundreds of emails when they are moved with a rule. I have checked this on different computers and its the same problem. Suggestions?
domain key Authentication
hi, Select the domain: XXXXXXXX DomainKeys status: Authenticating email how to authenticating email? i have added a txt record xxxxx._domainkey with the txt record value. please help me. dkim is verified.
pricing storage individual
Hello, is it possible to purchase additional email space for individual accounts in my organization? How do I do?
Outgoing email blocked
Hi Outgoiing email from one of our accounts simon {at} smartfin {dot} biz has been blocked. Could you please help unblock it? Regards Raghu
Outgoing email blocked
Hi One of the accounts that we have simon (at) smartfin (dot) biz says there is a problem with sending mail and it fails. We are unable to send any outgoing mails. Please help. Regards Raghu
Custom Login Screen white
Hello, I am not able to configure custom URL, https://webmail.siteasy.com.br/, appears the favicon but the screen turns white, can you help me? My website is in cloudflare, has a CNAME webmail pointed to business.zoho.com and linked status, is that correct? I wait, thanks!
Difficulties creating more accounts
Hello there A few months ago I asked whether I was allowed to create multiple e-mail accounts on Zoho (I need 4 accounts for different uses). I've been told that it is possible as long as each account has a different alternate address, a condition easy enough to fulfill. I've tried to do that today, but I get stuck because I'm being asked for a cell phone number. I do not have a cell phone, so I couldn't even set up two-factor auth for my personal e-mail address (the one on this account I'm posting
550 5.1.1 recipient not found
My Zoho account cannot recieve any emails. My domain name is: lussonaagency.com (provided by godaddy) and my website is hosted in Squarespace. I’ve followed the instructions that have been sent to my Zoho inbox concerning the MX records. (I have now only two MX records left in my DNS Managers which are mx.zoho.com - Priority 10 and mx2.zoho.co - Priority 2) the verifications look okay in mxtoolbox.com... The mail delivery subsystem I receive states the following: The response from the remote server
Can send email, but can't receive any
Hi, I have successfully set up Zoho Mail using my own URL mrmsolutions.in. I can send out emails, but can’t receive any emails: They bounce back, with the error message: Final-Recipient: rfc822; hr@mrmsolutions.in Action: failed Status: 5.1.1 Remote-MTA: dns; smtp.secureserver.net. (72.167.238.29, the server for the domain mrmsolutions.in.) Diagnostic-Code: smtp; 550 5.1.1 <hr@mrmsolutions.in> Recipient not found. <http://x.co/irbounce> Last-Attempt-Date: Tue, 23 May 2017 23:40:19 -0700 (PDT) --
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello there, i'm facing issue while setting up account. Each time when i try to add username its showing error "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". domain: starteachers.in please assist. Thanks
ML domain being blacked
Please unblock sares.ml Thanks, Jason
Cant remember mail for superuser account
Hi, i will really appreciate your help to remember the mail account for superuser associated to the domain infinitetranspacific.com Thanks for your help
Operation permitted for paid user(s) only.
Email sugitani@finditjob.in.th incoming & outgoing mail is disabled. When I try and enable them, I get the error message: “Operation permitted for paid user(s) only.” Thanks, Num
URGENT - My email blocked
Dear Zoho, My email khanhvi@khanhvi.vn blocked. I'm not using email to spam. Why it be blocked ? Please help me unblock. Thanks
My email blocked
Dear Zoho, I'm not spam why my email khanhvi@khanhvi.vn blocked ? Please help me fix it. Thank
unblock account
Please unblock this account etcmexico@traduccionsimultanea.com.mx the exceded size was already fixed, we need to receive emails
I'm not receiving emails
Hello, I'm not receiving email, please help. (@mco.adv.br) Thanks!
MX records issue..
Hello, my Domain : empieretech.com I am really loving with Zoho mail hosting and invoice feature. using since last 2 year I have recently changed my web hosting server of my domain I have tried to add SPF records, MX records and DKIM records, but only mx records are not configured, SPF and DKIM are validated successfully I have also attached the link of screenshot of DNS records, can u help me how to figure out this problem and make it workable. https://drive.google.com/open?id=0B9lx5f2yAnt8OFZkRXZxUUprcDg
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