Self-deleted email account & reusing the address question
Hello, when I deleted an Email account (my own domain via the control panel) I then tried to use the deleted address as an “Email Alias” a pop up window informed me that “this Email id already exists” even though I had eliminated it: Is this a permanent feature or is it a question of waiting a few hours for Zoho to do its “housecleaning” before being able to reuse the address. Thanks for any info for this.
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
He estado contestando mensajes de correos el día de hoy, y después de un tiempo se me ha bloqueado la cuenta mostrándose el mensaje: "No fue posible enviar el mensaje: "Motivo:554 5.1.8 Dirección del remitente bloqueada" Podrían ayudarme desbloqueando la cuenta de correo. Gracias.
Email Id already exists
Hi, I am getting 'Email id already exists' when trying to add an alias of support@iptvsolutions.co I created the account initially then deleted it as I only want it as an alias. Can somebody please delete this account. Thanks.
I can't find the Control Panel!
Hi Support, I must be doing something wrong or looking in the wrong place, but I just can't find the Control Panel in Zoho Mail. I want to add a domain but need the Control Panel to do this. Can you point me in the right direction please? Kind regards Nick Kelly IT Planning
Can't receive emails - routing through hostgator and cloudflare
I can't receive emails. I have the following setup. DNS is 1and1.com, CDN is Cloudflare, hosting is Hostgator. I'm happy to share any details needed to further troubleshoot. Thanks!
You have reached the maximum user limit. Mail
Hru, Please Helps its urgent: I have account with 25 users and 10 more bonus users, i have 24 created but i need create more users and i have this error: You have reached the maximum user limit. Please contact support@zohomail.com for further details. Hurry i need help
Trying to figure out if my emails are working
I have recently verified the DKIM and SPF on my zoho emails, which is supposed to allow it to work while connected to my phone. However when I send a email from my phone to one of my friends, it does not send and I sent it over 20 minutes ago. I have all correct SMTP & IMAP server codes and ports on my phone as I was instructed by the Zoho support team on how to do that.
Zoho and Wix
Hi there, Like many others, I can only send email but don't receive any. I tried to change the MX setting in Wix, but Wix don't allow it "MX records can be edited from the Mailboxes Settings" I don't have mailbox in Wix (this is why i'm here), I'd be glad to get some help. Best, Uriel.
Can't recreate mail address. Mail ID already exists.
Hello, I deleted an account in Control Panel. After that I cannot reuse mail address. When I try to add it to another account, I receive message: "Email ID already exists". Please, advice me how to solve this problem. Best regards. Michał.
Account Disabled
Seems whenever I want to send an email, 80% of the time the emails go through successfully. 20% of the time i receive automatic response Message not delivered There was a problem delivering your message to api@***.com See the technical details below. The response from the remote server was: The account siam@****.io is disabled. (***) have been manually added My DKIM is valid, everything with Godaddy is working... The only issue I see is the SPF configuration... I have added the correct TXT in GoDaddy
My Mail ID is appiyo.groups@inswit.com
We keep on facing this issue ERROR_CODE :554, ERROR_CODE : 5.1.8. Please resolve this issue ASAP Thanks and regards Inswit Team
Help: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Please help me! I can not send and receive today. I don't know why. Please help me check my email: thucdang@danggiatrang.vn Or how can i slove this problem? I can not receive and send email to my customers now :( Thanks and best regards!
Signature Query
I have created a signature in my email account which I decided to change. I deleted the old one and added a new one but the old one is still appearing when I compose a new email. Any answers?
User Already Exists Error
Hi There I'm trying to add the user darren@haywards.co.za to my domain under the Zoho Mail Administrator Control Panel, however I keep getting an error message which states that the user already exists even though when I look at the list of users it's not there. I've seen other posts on this forum about this issue being caused by the user's email being assigned as a secondary email to a Zoho account but I'm not sure which account darren@haywards.co.za is linked to. Can anyone assist? I would really
secondary mail id linked to admin account not able to change or delete
Hi, Please let me know how can I change or delete the secondary mail id which is linked to admin account. This is my first time, when trying to setup mail setup created user itadmin@prachinbharat.com after completion of setup and getting verified with domain, it asked for preferred user name and I entered naveen. Now while creating naveen as user for this time it's not allowing. Kindly help me to solve this problem. Regards Vasant B Alagundagi. 9900785307
Email notification
How do I set up an audible email alert/notification to my account?
Regardles DKIM - Zoho key is not working
I followed the procedure for configuring DKIM in my domain, but the key that I generate in Zoho is not valid in http://dkimcore.org/c/keycheck, where I received the message that the public-key is requiered. I verified with another tool, different than zoho, https://www.port25.com/dkim-wizard/, and after the key is generated and configured in my dns the http://dkimcore.org/c/keycheck my domain pass the verification procedure. How can I move forward, it seems that is not my DNS or the configuration
A design flaw ? How to log to admin, if signed up with Gmail ?
Hi This is one hell of a design flaw I think. I signed up to Zoho with my GMail credentials. I set up the account, and the MX records on my domain, and I can send and receive emails. BUT when I wanted to delete a user I added twice by mistake, it prompted me for the admin password, which I never had (signed up with GMail, remember...). I read that in this case I should click the "reset password" and follow procedure. What happened is that in order to reset to a new password, I had to put the current
Problems creating mail.
Good afternoon, I have problems creating the mail mmejiav@inversionesbenbec.com. The system tells me it already exists. Then ask to send an email to the administrator. But the same as entering the link I get the same error. I look forward to your help.
EmailId already exists
No puedo crear un correo por que me sale un mensaje diciendo que el emialId ya existe, eh intentado, borrando los correos hasta intente borrando toda la organización pero no puedo crear los correos que necesito. que puede hacer?
Account deleted
Hello,
I am a new user of the zoho e-mail service, I made some initial settings for testing, and I accidentally deleted two email accounts to re-register with the correct settings. However, when you try to re-create the accounts a message is displayed, informed that the email id already exists.
I wonder if it is possible to release the email id of accounts that it deletes.
No need to retrieve any other information, just like to use the same email id that was deleted.
Thank you.
unable to send emails Reason:554 5.1.8 Sender Address Blocked
Hi I'm unable to send emails from "sales@micromachine.ru", whenever i try sending a mail, this message "Unable to send message;Reason:554 5.1.8 Sender Address Blocked Zoho mail" pops up. in control panel this address listed as "blocked" please unlock it
Sending Emails receives error 550
Hi, I can send emails from my zoho account but cannot receive. Sender gets the following notification: "550-Please turn on SMTP Authentication in your mail client." Please can I have some advice to fix this issue? Regards, Nathan
Mail Blocked due to outofspace
Hi sir, I am using zoho for a while for now. now one of my senior's mail id is blocked due to space( she used her free space of 5gb upto 102 % now). No incoming and outgoing emails We have deleting older messages more than 200of it for creating space. but it's still blocked and shows 102% of 5gb. We can't delete some of the recent emails because it contains important docs. Exporting emails also failed because download file mail is not getting. Please help me with this. this is kinda urgent
Unable to upload as Virus is detected
I cannot upload any attachments today and I'm quite certain that they're not virus affected.
SMTP error from WP smtp Plugin
I'm using Wordpress and want to automate my email by using Wordpress SMTP Plugin to Zoho. I have entered the values correctly, but can not connect to zoho. I've left attachments. the values I put were: smtp.zoho.com 465 SSL: Yes SMTP: Yes (login and password for my Zoho Mail entered correctly)
Problem with attached
I am with problems to view, download e attached files. Check please.
Unable to upload as Virus is Detected.
I am with problems to view, download and attached files. Check the problem please.
Cant download attachments
Hello, i i take some emails in Zoho, and today its impossible make a download if some email have a file attach. So how can fix this ?
What is my email IP - need for AOL whitelist
Seems for some reason my email from my Zoho account has been banned by AOL. No idea why we don't spam and it's all legit emails to customers. Nevertheless, we are working to get it sorted with AOL. They need to know our mail server Ip(s). How do I find such information? Thanks in advance.
i cannot upload or attach any photo or file, virus detected !!!
Dear Sir, i cannot upload any file or photo to an email to be sent. alert : virus detected !!
Can't attach and download files
I Can't attach files and download it at the same time.. Says it has a virus. I tried to attach it using gmail or yahoo, It went just fine. I even tried to attach a file that I was able to attach 2 days ago now it says it has a virus. The whole team is experiencing this right now.
Incoming email not being recieved
Incoming mail isn't being recieved. I ran a test email and it came back as Sorry, we were unable to deliver your message to the following address. <cs@appledatabase.com>: Remote host said: 550 5.1.1 <cs@appledatabase.com> Recipient not found. <http://x.co/irbounce> [RCPT_TO]
DKIM Validates everywhere but Zoho
Hello, Please help. Here's all the details I believe helpful. Thank you for your time. I setup at the domain level and in DKIM. I am validated here: https://mxtoolbox.com/SuperTool.aspx?action=dkim%3ajustincavin.com%3averidic&run=toolpage and here: https://protodave.com/tools/dkim-key-checker/ I'm using selector 'veridic' on domain 'justincavin.com'. My TTL is set as low as it goes. The last time I tried this I let it set for days. Why won't it validate on Zoho? Again thank you.
E-mail already exists
For the "petforyou.eu" domain I can't recreate user "wiktoria" and group "info" after deleting it before. I tried to contact with support but without response. For group "info" I have information "user email exists", and for "wiktoria" user I get the information "This user is not allowed to add in Zoho". Before delete I create the users normally. It looks like problems with entries in your database? I spent many time on trying to resolve this problem with different ways and reading this forum. Please
E-mail already exists
I sent an email on support@zohomail.com but without response. After deleting users, I can't recreate them again because have message "email already exists". Problems with emails: piotr@petforyou.eu wiktoria@petforyou.eu info@petforyou.eu I spent many hours on trying to fixing it but without success, I suspect that the fault of the entries in your database. Please help.
Unable to download as Virus is detected
I think there is a problem with the attachments today??
Add new user show me already existing use, but isnt =(
Hello, I 'm trying to create a new email but I'm always getting the same error "User already invited", but not send email to them... and since I'm the manager I need to add this new email.. does anyone knows how to proceed? Best Regards
Email already exisit and change admin email
Hello, I created a email called mysag@mysag.com.br and after I removed it, because I'd like to use this email as a group. But when I try use this email returns to me a message with this email already exists. Also, I'd like to know if i can change the admin email to vinicius@mysag.com.br and use the email admin@mysag.com.br in a group too. Thanks
Problems when creating users accounts (I'm stuck, need assistance)
Hi, I experienced problems when creating the accounts for my organization users so I decided to close my zoho account to reopen it again, thinking it would free up the previously created mail accounts for starting again, but Zoho now tells me that most of the email ids I want to add already exist and I cannot create the mail account for them. Therefore, I would like that you delete some of the accounts of my organization from your database in order to add them later on correctly. The accounts
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